Mobile not sending texts but memory not full
Mobile not sending texts but memory not full
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Lois

Original Poster:

14,706 posts

283 months

Thursday 15th April 2010
quotequote all
This evening my phone suddenly came up with a message when I tried to send a text, telling me that the memory was full. I have since deleted ALL messages, several albums of music and pictures and get it still says memory full when I try to send a text.

Phone is a SE C902

I have a 2GB memory card which has 336MB free and there's 125MB free in the phone memory.

I've turned it off, taken battery, SIM and memory card out but that didn't work. I've tried good old google but they all say delete your messages and the it'll work!

Help, I can't live without texts!!!

mattley

3,039 posts

253 months

Thursday 15th April 2010
quotequote all
anonymous said:
[redacted]
Well that's probably the answer then.

Delete all seems a bit extreme though, I'd try deleting some and see what happens, if it really is delete all you should be able to save them on your computer using the PC suite.

Lois

Original Poster:

14,706 posts

283 months

Thursday 15th April 2010
quotequote all
As i said, I have deleted all and it doesn't work. They all said 'corrupt' anyway so i couldn't read them.

It also appears i'm not receiving texts too, but i can do calls and the internet.

FraserLFA

5,083 posts

205 months

Thursday 15th April 2010
quotequote all
Have you tried the old battery out and back in routine?

Hooli

32,278 posts

231 months

Thursday 15th April 2010
quotequote all
Got a backup of anything you need on it such as numbers?

My Sony Ericsson C510 did that a couple of months ago. I eventually traced it to a trojan from my laptop. Everytime the drive was access the trojan replicated itself as a hidden file, so using the phone meant it was full of hidden files even though it claimed to have memory free.
After cleaning my laptop I did a software reinstall/upgrade using the software that came with the phone & all was good again.

EDIT: of course if you've never plugged your phone into a computer ignore this.

Edited by Hooli on Thursday 15th April 21:32

Lois

Original Poster:

14,706 posts

283 months

Thursday 15th April 2010
quotequote all
FraserLFA said:
Have you tried the old battery out and back in routine?

Did you read my post? Yes i did!

I haven't connected my phone to my laptop in months and haven't looked at any new or 'special' sites on my phone.

FraserLFA

5,083 posts

205 months

Thursday 15th April 2010
quotequote all
anonymous said:
[redacted]
Sorry, must have missed that smile

Lois

Original Poster:

14,706 posts

283 months

Friday 16th April 2010
quotequote all
If a were to connect my phone to the pc, would i be able to the the antivirus software to scan the phone?

JonRB

80,125 posts

303 months

Friday 16th April 2010
quotequote all
anonymous said:
[redacted]
No. That would be like a guy asking you if he should take a pregnancy test "just to be sure" that his wife was expecting.

Best bet is to get what you can off the phone and then do a factory reset.

Edit: Unless the phone is running Windows Mobile. But even then I doubt a Windows-based anti-virus could have much benefit to a phone over USB.

Edited by JonRB on Friday 16th April 18:09

Lois

Original Poster:

14,706 posts

283 months

Friday 16th April 2010
quotequote all
Ah well. Guess i'll have to figure how to save my numbers and then reset. Due a new phone in 2 months anyway.

Hooli

32,278 posts

231 months

Friday 16th April 2010
quotequote all
JonRB said:
anonymous said:
[redacted]
No. That would be like a guy asking you if he should take a pregnancy test "just to be sure" that his wife was expecting.
I can scan the memory card in my phone via USB just like any other drive.

Lois

Original Poster:

14,706 posts

283 months

Saturday 17th April 2010
quotequote all
Oh right, i'll give it a go then.

JonRB

80,125 posts

303 months

Saturday 17th April 2010
quotequote all
Hooli said:
I can scan the memory card in my phone via USB just like any other drive.
Sure. But what are you going to find? Does your Windows-based anti-virus software have signatures for trojans and viruses written for that phone's Operating System? I very much doubt it.

As I said, the only conceivable way would be any use at all would be if the phone runs Windows as well. And even then I'm dubious.

Lois

Original Poster:

14,706 posts

283 months

Saturday 17th April 2010
quotequote all
Well i tried but it wouldn't even add the drive.
This is the longest i've gone without texts!

Hooli

32,278 posts

231 months

Saturday 17th April 2010
quotequote all
JonRB said:
Hooli said:
I can scan the memory card in my phone via USB just like any other drive.
Sure. But what are you going to find? Does your Windows-based anti-virus software have signatures for trojans and viruses written for that phone's Operating System? I very much doubt it.

As I said, the only conceivable way would be any use at all would be if the phone runs Windows as well. And even then I'm dubious.
In mycase my lappy had picked up a Trojan rewrote itself to any attached USB drives everytime the drives were accessed. So that infected my phone, I'm surprised it then went on to fill the phone as the phones doesn't run windows. But it appears that is what it did. It must have been a damn simple trojan that run within the memory card access or something as my digital camera got infected too & that filled up when trying to use it as well.

I agree with your reasoning & can't explain how it run on non-windows devices, but it did appear to do so.

JonRB

80,125 posts

303 months

Saturday 17th April 2010
quotequote all
Hooli said:
I agree with your reasoning & can't explain how it run on non-windows devices, but it did appear to do so.
Fair enough. I'm guessing the Windows machine was the source of the trojan and the camera and phone were being used as convenient vectors (as simple storage devices).

Ok, I'll concede that there is "no harm" in scanning the phone when connected to the PC but really only for this scenario. smile

Raverbaby

896 posts

217 months

Saturday 17th April 2010
quotequote all
Have you tried a software update?
My Nokia crashed and I couldnt get on the web, tried a software update on nokias site and it worked a treat.
I know you dont have a Nokia and its a totally different fault but its worth a try

A quick google brought this up

http://www.sonyericsson.com/cws/support/phones/top...

I havent tried this with SE phones before and take no responsibilkity if it goes tits up hehe
Seems reasonably straight forward if you've got the connecting cable from phone to PC

ETA :- You will loose all your data which I know will be a PITA

Edited by Raverbaby on Saturday 17th April 17:12

Lois

Original Poster:

14,706 posts

283 months

Saturday 17th April 2010
quotequote all
Well...I downloaded SE PC suite and backed up my phone. I then found a tab in there to fix phones. Went through all of that and 15 mins later it said it was unable to fix my phone. I then downloaded the update program and that also failed to complete and now the phone wont even turn on furious All I get is the little blue light on the camera button so I cant even restore factory settings.

Pints

18,451 posts

225 months

Saturday 17th April 2010
quotequote all
anonymous said:
[redacted]
I had a similar issue with a SE K800i a few years back. Phone switched itself off and couldn't be switched on again. 11.5 months into a 12 month contract - I just couldn't be bothered on claiming a replacement.

Will never own a SE again.

Lois

Original Poster:

14,706 posts

283 months

Saturday 17th April 2010
quotequote all
I've got 2 months left, no idea where I stand with the rest of my contract if it is well and truly buggered! I'm a little narked to say the least.