rootkit.win32.tdss.d

[muppetdave]

Any ideas on how to get rid of this? PC's had a virus, taken it in to the shop and they claim to have got rid of it - installed kaspersky when I got home and it now shows this. The kaspersky site tells you to do X and Y which I have, but it's still showing up.

I will call the computer shop in the morning and take it back, but any ideas in the meantime?

[arcturus]

Have you run TDSSKiller ?

Edited by arcturus on Thursday 22 April 22:02

[muppetdave]

Yup, and it didn't sort it. So aggravating. It's gone back to the shop now as Outlook appears to be being blocked by it and all manner of other issues now!