Windows Networking Help
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Discussion

tinman0

Original Poster:

18,231 posts

271 months

Thursday 29th April 2010
quotequote all
I give up. I know nothing about Windows networking, so I need some help.

My parents got a WD My World NAS a few weeks ago, after I recommended something to keep backups live now they are doing digital pictures etc. Get something automated I said. Famous last words.

The NAS is set up correctly, and from my MacBook it works a treat. All the usernames and passwords work perfectly and each shows the correct user space. However, the Mac will be using an Mac protocol I'm sure to talk with the NAS.

I set all the XP boxes up to start with and they did their first backup properly.

Drive z: mounted to a public space, drive y: mounted to another public space, and drive w: mounted to their individual space for the backup.

Since then, not one of them will mount w: again.

They throw the error "too many users connected" or something like that - when there genuinely isn't more than one user of that id connected.

So I'm stumped there.

Since then, my mother's machine now refuses to talk to the NAS at all. She is in Workgroup MSHOME and the NAS is in WORKGROUP. I've changed the NAS to MSHOME and her machine still won't see it, and i've changed her machine (in System Control Panel) to WORKGROUP, and they still won't talk. Connectivity is fine as I can web to the web interface on the box fine. And her firewall is not on either, so it's not that.

HELP PLEASE????

bigdods

7,175 posts

258 months

Thursday 29th April 2010
quotequote all
I Have seen my WD NAS misbehave if I try to map a drive to it before its woken up properly. It takes about 5 minutes to fully come up, try to access it before that point and you get an error. Sometimes this sends XP into a tailspin and it wont connect at all without a reboot.

If I were you I would start by renaming the PC and NAS to MSHOME workgroup, then reboot them. Try it now see what happens. Also have a 3rd machine also on MSHOME see if it can see the NAS or the other PC so then at least you know if its a network problem or limited to that one PC.

I put my WD NAS on a fixed IP address then made sure I blocked that port from the internet - ok nothing to do with your problem but something worth doing.

I also found that the NAS doesnt like being switched off at the mains after it is shut down. Just leave it always switched on at the mains or some of the settings can go a bit screwy sometimes.

Are you sure nothing has changed in the router/switch and that the firewall is off ? I used ZoneAlarm and have the IP address of the NAS in the allowed list (or whatever its called, cant remember and Im at another PC).






tinman0

Original Poster:

18,231 posts

271 months

Thursday 29th April 2010
quotequote all
I'll give it a whirl tomorrow when i see them again.

Cheers

bigdods

7,175 posts

258 months

Thursday 29th April 2010
quotequote all
tinman0 said:
I'll give it a whirl tomorrow when i see them again.

Cheers
also make sue you write down the exact text of the error message then check on google and the WD web site.