More NTHell grief: email problems
Discussion
[expletivesdeleted]
Not sure what has happened, never had any trouble with broadband/Outlook Express/ ntlworld email, until a few days ago.
Now, I can download my email, but can't upload any new or replies. This applies to all my accounts with ntlworld (I have a few
).
I get an error message that suggests my username/ password are dodgy, yet if that were the case I wouldn't be able to access the received mail.
If I go to the ntlworld homepage and log into the email server, I can send and receive no problem. This would suggest a prob with my PCs Outlook settings?. I have tried deleting the email accounts and recreating them: no difference.
I have been to Windows Update and done that. The ntl site advises of a virus threat which I already knew about and had been suffering from for a couple of weeks. I know for a fact that I opened none of the dodgy mails. Yet something has clearly happened, whether during an unprotected session on the P2P sites (Kazaa et al) where I have to turn the firewall off, or by some other means that has circumvented the firewall.
Any settings I can think of checking look OK to me.
Any ideas? Apart from the ever-useful
ntl £1-a-second unhelpine?
Ian
Not sure what has happened, never had any trouble with broadband/Outlook Express/ ntlworld email, until a few days ago.
Now, I can download my email, but can't upload any new or replies. This applies to all my accounts with ntlworld (I have a few
). I get an error message that suggests my username/ password are dodgy, yet if that were the case I wouldn't be able to access the received mail.
If I go to the ntlworld homepage and log into the email server, I can send and receive no problem. This would suggest a prob with my PCs Outlook settings?. I have tried deleting the email accounts and recreating them: no difference.
I have been to Windows Update and done that. The ntl site advises of a virus threat which I already knew about and had been suffering from for a couple of weeks. I know for a fact that I opened none of the dodgy mails. Yet something has clearly happened, whether during an unprotected session on the P2P sites (Kazaa et al) where I have to turn the firewall off, or by some other means that has circumvented the firewall.
Any settings I can think of checking look OK to me.
Any ideas? Apart from the ever-useful
ntl £1-a-second unhelpine? Ian
meeja said:
Not sure what has happened, never had any trouble with broadband/Outlook Express/ ntlworld email, until a few days ago.
Then you have been very, very lucky!
Yeah, NTL have been updating their email systems recently supposedly. Luckily I only use the server for sending.
Gassing Station | Computers, Gadgets & Stuff | Top of Page | What's New | My Stuff