Franchise V Retail

[smashy]

Hi all,any thoughts on the following.

Is it a Myth or any truth that you are better off dealing with a Mercedes Retail outlet than a Franchise in the respect of "deals" "service" etc.

My nearest Mercedes place is on the Chiswick Roundabout West london and I have found out it is in fact a Retail outlet.
Cheers,Pete

Edited by smashy on Friday 5th October 15:13

[anonymous-user]

I've bought 2 Mercs from franchised dealers & 2 from Mercedes retail direct.

Retail seem mucher keener for the business, and have been happy to move on windscreen price by a fair chunk, however don't seem too keen on paying book for trade-ins.

Franchise on the other hand have been harder to negotiate with in terms of windscreen price but more flexible on trade-in bid, keener finance quotes, a willingness to through in extras to seal the deal.

I wouldn't favour one over the other, buying experience, handover and car preparation equally decent all round.

[smashy]

Thanks for your response.