Broke Giulietta advice
Discussion
A good friend of mine has a 3 year 3 month old 36000 mile Giulietta 1.7 ltr turbo. It was bought as a low mileage x demo. Within a month it required an entire new dash . It has had 2 x Turbo replacements due to failures. Just out of warranty the water pump has failed which has led to the cam belt failing. The engine has multiple bent valves and a cracked head. The car has been serviced as and when Alfa advise. To make matters worse to effect a repair requires Alfa to supply a special tool . This tool does not exist at the present time! Alfa are quoting a 7 month lead time.
What, as Alfa Romeo owners, do you suggest that he should do and what should the factory offer? Basically it needs a new engine! Help!
What, as Alfa Romeo owners, do you suggest that he should do and what should the factory offer? Basically it needs a new engine! Help!
robgt said:
A good friend of mine has a 3 year 3 month old 36000 mile Giulietta 1.7 ltr turbo. It was bought as a low mileage x demo. Within a month it required an entire new dash . It has had 2 x Turbo replacements due to failures. Just out of warranty the water pump has failed which has led to the cam belt failing. The engine has multiple bent valves and a cracked head. The car has been serviced as and when Alfa advise. To make matters worse to effect a repair requires Alfa to supply a special tool . This tool does not exist at the present time! Alfa are quoting a 7 month lead time.
What, as Alfa Romeo owners, do you suggest that he should do and what should the factory offer? Basically it needs a new engine! Help!
Nobody else experienced problems like this? Rob & I feel so sorry for our friend. So many problems and so much time spent back at the dealership and then 3 months out of warranty this ^^^^^What, as Alfa Romeo owners, do you suggest that he should do and what should the factory offer? Basically it needs a new engine! Help!
Can you believe that the tool required for this job does not even exist and Alfa are telling him it will be 7 months until such a thing might be produced?!?!?!? WTF is the poor bloke supposed to do.
Incidentally I have it on good authority that the components are cr*p so more Giulietta owners can anticipate similar troubles
Latest update , our friend has this morning been in touch with the same woman at Alfa that is aware of the catalogue of disasters that have befallen his car. She assured him this morning that the tool in question could be sourced. By close of business this evening she has admitted that it does not exist !
How can any manufacturer market a vehicle without the tooling to fix it in the event of a premature failure?
How can any manufacturer market a vehicle without the tooling to fix it in the event of a premature failure?
Persuade your friend to try and be calm with the alfa garage and the woman he has spoken to, write to the boss of alfa uk and try and get as much funded by alfa gb as he can. THere's a good chance they will be sympathetic even though the warranty has expired. They did when other models suffered premature cam belt failures.
I don't get it. What tool? The only obvious tool I can think of is cam locks, and they couldn't get very far without them.
If your friend is now paying for this, rather than getting any kind of warranty or goodwill, has he considered taking his business to a specialist?
Not that it helps, but I've heard very few disaster stories about the G, so this surprises me
If your friend is now paying for this, rather than getting any kind of warranty or goodwill, has he considered taking his business to a specialist?
Not that it helps, but I've heard very few disaster stories about the G, so this surprises me
anonymous said:
[redacted]
Yes, I think so too & it shouldn't have happened.The reason for the problem was that some of the mountings broke.
I do hope you weren't inferring that it was somehow the owner's fault. I don't think he kept a pet mouse in the dashboard, subjected it to extreme temperatures or did anything else daft or irresponsible.
I've got my own tale of woe with Guiletta this week. 1.4L MultiAir Turbo 52000 miles and 3 months out of warranty. Started running lumpy at tickover. Post Mortem has revealed a bent exhaust valve stem on No 1 cylinder!! No other damage or marks - just the valve head was no longer true to the seat. Never thrashed, full dealer service history. Why? Anyone heard of anything similar?
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