Avios points 'expired'. 60,000 have vanished

[Puggit]

Nectar points can also be transferred.

[Hoofy]

megaphone said:

Update on this.....and it's good news! After four emails and two phone calls, I have finally got my points back.

I really thought I was not getting anywhere, initial rejection, transferred to another department, long phone calls being transferred around with no progress.

I made one final follow up email and I think it pushed my case to another person, my points showed up yesterday.

Hope this will help others in a similar situation, be polite but don't give up. I'll be ensuring I set something up to make sure they do not expire again. I'm planning a trip in March, I may well fly BA.

Ace! You must be pleased.
And thanks for posting the update!

[Guyr]

Puggit said:

Nectar points can also be transferred.

Yep, as I said already, Tesco and Sainsbury both set to auto-convert will keep BA and Virgin miles active forever.