My BMW Service History Check - not happy!!

[christer]

If neither BMW or the individual dealers themselves cannot help then I think it unlikely that anyone on here can tbh. Have you gone back to BMW on the helpline to ask them about this?

[bkz187]

I've not rang back no because it costs silly money
Was just hoping there are a still a few lads on here who could check

The inspections have definitely been done because the dealers who have seen the car said they would not do a simple oil change if it were due an inspection.
Just need them to interrogate their system

[steve singh]

bkz187 said:

The inspections have definitely been done because the dealers who have seen the car said they would not do a simple oil change if it were due an inspection.

Customers can override dealers suggested maintenance schedule.

If a customer comes in and says I know it's due an inspection 2, but I want it to be oil change only, the dealer will oblige and mark the service book accordingly (i.e. work done and stamped up as oil change only).

Is your book stamped up correctly?

[bkz187]

I know what you mean but each dealer I spoke to has said they would need to see the proof the inspections had been done because they are liable for failures after the car leaves their dealership.

[dooosuk]

I'd put money on it never having inspections.

What's stamped in the Service Book? Or is it'lost'?

[bkz187]

didn't come with vehicle

I've traced all the services including the most recent Inspection but its the earlier one I am trying to locate

i'll get on the fone to BMW UK

[christer]

bkz187 said:

didn't come with vehicle

I've traced all the services including the most recent Inspection but its the earlier one I am trying to locate

i'll get on the fone to BMW UK

Good lad - another 5-6gbp for peace of mind is surely worth it ffs

[christer]

bkz187 said:

didn't come with vehicle

I've traced all the services including the most recent Inspection but its the earlier one I am trying to locate

i'll get on the fone to BMW UK

Good lad - another 5-6gbp for peace of mind is surely worth it ffs

[Fox-]

BMW can only give you a list of dealership visits. It's up to you to contact said dealerships, if you've done that and nobdoy says they've done an Inspection 1 then, well, nobody has done an inspection 1.

[bkz187]

all sorted

I rang BMW Customer Services and they contacted the dealerships for and gave them a good nudge to check and the inspections are recorded.. Service book in post

[bkz187]

Fox- said:

BMW can only give you a list of dealership visits. It's up to you to contact said dealerships, if you've done that and nobdoy says they've done an Inspection 1 then, well, nobody has done an inspection 1.

The above is not always true. I kept being told the same thing but when you push them a bit or kick up a fuss they have to look into it and hey presto, what you are told is impossible magically becomes possible.