'Ash Cloud 2011' - Any travel insurance that covers this?
'Ash Cloud 2011' - Any travel insurance that covers this?
Author
Discussion

anonymous-user

Original Poster:

84 months

Wednesday 25th May 2011
quotequote all
As per the title really, I'm away again in a couple of weeks and whilst it seems unlikely to have the impact of 2010, the last thing I want is to be stuck somewhere due to a flight being cancelled and my travel insurance company telling me that volcano activity is listed in the small print as being excluded from the cover, so I'll just have to bend over and pay for the problems myself...

I had to cancel one trip last year due to volcanic ash, fingers crossed this eruption is only brief!

Puggit

49,820 posts

278 months

Wednesday 25th May 2011
quotequote all
Now that the eruption has happened, I doubt there's an insurance policy in the land that will cover it.

Your best bet is to stick with EU based airlines who have a much higher burden of commitment to you than non-EU airlines (accommodation etc).

http://ec.europa.eu/transport/air_portal/passenger...

Edited by Puggit on Wednesday 25th May 09:50

MadMullah

5,299 posts

223 months

Wednesday 25th May 2011
quotequote all
nope

act's of god/beyond the control of insurance arent given in any cover.

until EU law 261 even airlines wouldnt have refunded you for that as its an actual clause that if due to an act of god their flights are delayed/interuppted it was at their discretion.

anonymous-user

Original Poster:

84 months

Wednesday 25th May 2011
quotequote all
Ok, thanks chaps.

I'll just have to see how it goes and try to claim from the airline in case of cancellations/delays.

Cheers

chard

29,045 posts

213 months

Wednesday 25th May 2011
quotequote all
I was grounded last year, phoned insurer (Halifax) who said ash thingy not covered however would try to help. A while later cheque arrived to cover the cost of a hotel which I had pre-paid (£8-900 ish I think) Easy Jet refunded the cost of the flght. V happy

cannedheat

953 posts

305 months

Wednesday 25th May 2011
quotequote all
Puggit said:
Now that the eruption has happened, I doubt there's an insurance policy in the land that will cover it.

Your best bet is to stick with EU based airlines who have a much higher burden of commitment to you than non-EU airlines (accommodation etc).

http://ec.europa.eu/transport/air_portal/passenger...

Edited by Puggit on Wednesday 25th May 09:50
HSBC cover it as do any subsiduaries like M&S Money, First Direct...etc.

They made the decision last year to cover anyone affected even though it wasn't in their terms at the time. It has since been written into their terms and specifically covers if you're prevented from travelling due to airspace or port closure.

Puggit

49,820 posts

278 months

Wednesday 25th May 2011
quotequote all
cannedheat said:
Puggit said:
Now that the eruption has happened, I doubt there's an insurance policy in the land that will cover it.

Your best bet is to stick with EU based airlines who have a much higher burden of commitment to you than non-EU airlines (accommodation etc).

http://ec.europa.eu/transport/air_portal/passenger...

Edited by Puggit on Wednesday 25th May 09:50
HSBC cover it as do any subsiduaries like M&S Money, First Direct...etc.

They made the decision last year to cover anyone affected even though it wasn't in their terms at the time. It has since been written into their terms and specifically covers if you're prevented from travelling due to airspace or port closure.
The OP is looking for an insurance policy to take out - no insurance policy will cover for a pre-existing condition. Currently the eruption could be classified as pre-existing wink

cannedheat

953 posts

305 months

Wednesday 25th May 2011
quotequote all
Puggit said:
cannedheat said:
Puggit said:
Now that the eruption has happened, I doubt there's an insurance policy in the land that will cover it.

Your best bet is to stick with EU based airlines who have a much higher burden of commitment to you than non-EU airlines (accommodation etc).

http://ec.europa.eu/transport/air_portal/passenger...

Edited by Puggit on Wednesday 25th May 09:50
HSBC cover it as do any subsiduaries like M&S Money, First Direct...etc.

They made the decision last year to cover anyone affected even though it wasn't in their terms at the time. It has since been written into their terms and specifically covers if you're prevented from travelling due to airspace or port closure.
The OP is looking for an insurance policy to take out - no insurance policy will cover for a pre-existing condition. Currently the eruption could be classified as pre-existing wink
https://www.hsbc.co.uk/1/PA_1_3_S5/content/uk/pdfs/en/travel_insurance_full_policy_booklet.pdf

Page 37 and 38.

Admittedly there is this clause for outbound trips:

'Any claim where a possible reason for delay was public knowledge when you took out your policy or when you booked your trip (whichever is later)'

However, I was merely stating that HSBC/M&S/FirstDirect cover holiday disruption due to airspace closure and that they added the clause as an emergency measure last year to help stuck customers.

K77 CTR

1,663 posts

212 months

Wednesday 25th May 2011
quotequote all
HSBC had a big advert in the Daily Express today to say that they do cover volcanic ash clouds, but as said above I'm not sure if this will cover you over the next few days.

MadMullah

5,299 posts

223 months

Thursday 26th May 2011
quotequote all
Ninja - who's your flights with? who did you book them with? (direct or via agent)

if your's has been cancelled you will get ur flight money back though and extra's such as expenditure you may have to fight for.

I cannot stress this enough if you are stranded.

KEEP ALL RECEIPTS THAT ARE RELEVANT TO YOU STAYING WHILST STRANDED.

for general food adn sundries you'll get money back - maybe not for that £50 slap up meal with the surloin! but for within reasonable costs they're worth claiming for.