Windscreen broken whilst car being painted

[JohnBlackWatson]

Hi,

I wonder if anyone has any advice please.

I was having some paintwork done on one of my cars and to do the job properly the screens came out - the garage did warn me that as they were over 40 years old there was a risk they could break when being removed...

I have been told that the garage used an independent windscreen specialist to remove the windows and fortunately they came out fine.

Unfortunately the front screen broke when it was being re-fitted.

The garage have made no mention of this being covered by any insurance and consider it a fair risk of the work undertaken.

As an independant specialist was used for the windscreen work should I expect them to be covered by insurance against this sort of thing - after eventually finding a replacement screen the cost was in excess of a grand.

Many thanks for your thoughts,

John.

[chard]

No your guys would not have insurance to cover this. They did warn you so you will have to pay up.

[na]

I'm not sure of the answer but assuming it was the window people that put the windscreen back in they where working for the garage not you and may have had trade terms and conditions with the garage not you, your contract is with the garage

having worked in retail for many years and also having much personal experience of the motor trade I know the customer is not always right and that some are lies, chancers and con-artists - just like some businesses (this statement is not aimed at you, the garage or window people it's a general statement)

try putting your question here - http://www.pistonheads.com/gassing/forum.asp?h=0&a...

[alsaautomotive]

Unfortunately unless the windscreen fitter supplied the glass it won't be covered.
We operate the same policy & it is pretty standard throughout the industry, also glass is not covered on most (if not all) trade policies unless as above the glass is supplied by the fitter or garage in question.
Sorry!
Hope you can get it sorted, Al.

[na]

that seems a fair answer

if you were told from a specialist in the subject that a kick in the testicles generally with hurt you but you'd heard from others it didn't, so you said go ahead . . .

[JohnBlackWatson]

Thanks for your replies.

I guess I was expecting this answer - but had a faint hope that there may have been some insurance cover to help me out.

Cheers,

John.

[Motown Junk]

Can't give any more advice than above, but bloody nice fleet you've got there

[Todzilla]

Motown Junk said:

Can't give any more advice than above, but bloody nice fleet you've got there

You're not wrong! I think that the early Quattroporte would have to be my ultimate classic...

[JohnBlackWatson]

Todzilla said:

You're not wrong! I think that the early Quattroporte would have to be my ultimate classic...

Thanks - if you ever get one be careful not to break the windscreen. Took months of searching and eventually it had to be made in Italy...

[louismchuge]

Motown Junk said:

Can't give any more advice than above, but bloody nice fleet you've got there

Was just about to type the same thing! I LOVE every single car you own

[pacoryan]

I take it your insurance doesn't cover it?!

[Glassman]

JohnBlackWatson said:

Unfortunately the front screen broke when it was being re-fitted.

[snuffle]

IMO. garage liable for at least 50% of costs.

No reason that a screen being refitted should break .

Unless it was weakened due to stone chips or de-lam, but OP makes no mention , so I presume screen ok.

[530dTPhil]

JohnBlackWatson said:

Thanks - if you ever get one be careful not to break the windscreen. Took months of searching and eventually it had to be made in Italy...

Just checked and the tooling for your Maserati is still listed as a current part by the Pilkington factory in the UK which specialises in classics.