Phone provider`s early termination charge of £990.19!!!!
Phone provider`s early termination charge of £990.19!!!!
Author
Discussion

Old Merc

Original Poster:

3,811 posts

196 months

Thursday 30th June 2011
quotequote all
I want to change providers.I have a private line/broadband etc with BT.A separate line with Universal Telecom.The full story is in the Business forum section of PistonHeads.
Universal have asked for £990.19!!!!! early termination charge.Can they do this??

kambites

71,470 posts

250 months

Thursday 30th June 2011
quotequote all
Unless the contract says otherwise, I suspect the answer is yes. You signed a contract which you are now trying to get out of with the result of them getting less money out of you. There is no reason for them to make it easy for you.

This is why you should never sign a contract without reading it (although we all do, in practice).

Chop1000

42 posts

183 months

Thursday 30th June 2011
quotequote all
I used to work in Telecoms so have a fair grasp on contracts etc......
What is your reason for wanting to cancel?
Or is it simply because of the reasons you listed above? If so, you may want to think of other reasons.

How good is the service?
have you moved house recently?
When did you take out the contract and on what term?
During the life of the contract to date have they provided you with everything they said they would?