Sky stealing phone line...
Sky stealing phone line...
Author
Discussion

Blakeatron

Original Poster:

2,553 posts

195 months

Saturday 9th July 2011
quotequote all
Sorry to ask but got very angry with sky help!

Everthing was unplugged for new carpets to go down, everything plugged back in exactly how it was.

House phone into master phone socket, sky and router into wired extension. When sky unplugged everthing works, when sky plugged in phone gets engaged tone from external calls - but sky box says its disconnected(router still works).

I know you dont need the phone line for it to work but I want to watch a film on box office!

VEX

5,259 posts

268 months

Sunday 10th July 2011
quotequote all
May not be relevant, but have you got adsl filters on all your extensions ?

Also if you have a spare corded phone, plug that in to the sky point and see if you get the same problem. If yes- cable fault, if no- sky box or its connect fault.

Hth

V.

headcase

2,389 posts

239 months

Sunday 10th July 2011
quotequote all
Could well have been damaged when unpluged, its common for people to pull the wire instead of pulling the plug. Could also be a faulty modem in the Sky box, those boxes just hate being unplugged.

Blakeatron

Original Poster:

2,553 posts

195 months

Monday 11th July 2011
quotequote all
Thanks for the help, i left it all plugged in but turned off at the wall overnight and now all is fine!

VEX

5,259 posts

268 months

Monday 11th July 2011
quotequote all
Cool.

Glad it is fixed.

V.