Help - can't survive the school hols without a TV!
Help - can't survive the school hols without a TV!
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LadyLuck

Original Poster:

156 posts

176 months

Monday 11th July 2011
quotequote all
Ex half installed some stupid distribution unit in the kitchen. It's never worked properly & has caused nothing but problems. Thunderstorm last week knocked the Sky off & I can't get it back on. Please someone help me sort it out! School breaks up tomorrow & without CBeebies I'm screwed!!! I want to either set it up properly so it actually works or get rid of the distribution unit altogether & just have things set up normally like every other sodding house! Please help me try & do it!

So let me try & explain what I have.

In the kitchen is a silver OctavQ Smart Scan thing with 4 buttons on the front with 4 blue LEDs all displaying number 2. On top of that is the Sky HD box, the phone base unit & the O2 wireless box. Behind all of that there is a hole in the wall with 9 grey cables sticking out all of which are just cut at different lengths & don't go anywhere, 2 black cables which I presume are the TV areals (2??) & both go into the back of the Sky box and 1 white cable which goes into a BT Openreach box & then into some phone line extention reel thing. 3 cables come from that into the phone base unit & the O2 box. One more thick brown cable from the hole in the wall tied in a knot doing nothing.

Further below the hole in the wall is another with a thick white cable which is an extention cord. 2 plugs in that, 1 to the distribution unit, one to another extention. 3 plugs in that, one for Sky, one for O2, one for the phone.

Another hole in he floor, 13 grey wires, 11 going nowhere cut at different lengths, 2 going into the distribution box.

Then in the lounge TV is on the wall, 1 HDMI lead coming from the side accross the whole bloody lounge to a small silver OctavQ HDMI Over Ethernet box. From that 2 grey wires into the wall, an infared sensor which doesn't seem to work, and a black power cable into a plug. Then there's the Wii which plugs into the wall & TV but has a dreadful fuzzy picture & loud white noise so pretty useless at the moment.

Another TV in the bedroom which only gets Freeview & goes fuzzy all the time.

Help!!!

hornetrider

63,161 posts

227 months

Monday 11th July 2011
quotequote all
Regardless of the overall setup - have you switched the Sky HD box off and on again at the wall?

LadyLuck

Original Poster:

156 posts

176 months

Monday 11th July 2011
quotequote all
hornetrider said:
Regardless of the overall setup - have you switched the Sky HD box off and on again at the wall?
Loads of times. The lights are on but nobody's home. Oh and to change the channel on the TV I had to (when it worked!) go into the kitchen to change channel by the Sky box & crane my neck round the door to see the screen. rolleyes Stupid bloody system!

SGirl

7,922 posts

283 months

Monday 11th July 2011
quotequote all
You can always use the TVCatchup website for CBeebies while you try to fix things.

Stevenj214

4,941 posts

250 months

Monday 11th July 2011
quotequote all
Can you move things around so that the 2 aerials go into the Sky Box and the Sky box is connected directly to the TV using the HDMI cable?

That should get you up and running for the time being...

LadyLuck

Original Poster:

156 posts

176 months

Monday 11th July 2011
quotequote all
But the aerials are in the kitchen, the TV is in the lounge on the wall. Presumably I need the aerials to plug into the Sky box? Why do I have 2 though??

Duh it's Octava, not OctavQ, stupid illegible logo.

Stevenj214

4,941 posts

250 months

Monday 11th July 2011
quotequote all
LadyLuck said:
But the aerials are in the kitchen, the TV is in the lounge on the wall. Presumably I need the aerials to plug into the Sky box? Why do I have 2 though??

Duh it's Octava, not OctavQ, stupid illegible logo.
If your box is a Sky Plus HD box, 2 aerials allow 2 channels to be received (watch one, record one).

If this is the case, the 2 aerials will come from your Sky dish to where they currently come out of the wall. If you can follow the path they take, you may be able to disconnect them from the Sky box and pull them back in to the lounge.

cjs

11,443 posts

273 months

Monday 11th July 2011
quotequote all
The Octava thing is a HDMI switch, maybe the SkyHD is on input 1. Try changing the input to show 1.

The two black cables are not aerials, these are the feeds from the Sky dish.

If you can post a couple of pics of the set up then this may help.

headcase

2,389 posts

239 months

Tuesday 12th July 2011
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It sounds like a HDMI over cat 5 system, im not familiar with that particular one, the unused grey cables are more than likely cat 5. To fault find you need to break the system down into its component parts and asses what part is working and what part isnt, so for example check the Sky box on an other TV by removing it from where it is an plugging it directly with a scart or hdmi and make sure you can get the 'no satellite signal being received' message. Then check the HDMI over cat 5 units by sending a known good HDMI signal over the system etc..

PhilboSE

5,698 posts

248 months

Monday 25th July 2011
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Hi LadyLuck

If your sky box is frazzled then I might have a couple you can have. One is quite old (~6 years) and is non-HD, non-Sky+. I'm desubscribing from Sky in the next week or two when my Sky+HD box will also be superfluous.

PM me if interested.

freecar

4,249 posts

209 months

Monday 25th July 2011
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Guys,

Ignore this topic, the OP has been hounded out by the more undesirable elements on this forum.

I know you want to help but I don't think she'll be back.