Opps, car wash owner destroys Range Rover
Discussion
http://www.newsshopper.co.uk/news/9150484.Car_wash...took_customer_s_car_for_a_drive_and_caused_17_000_damage_/
Bromley Hand Car Wash being sued after manager 'took customer's car for a drive and caused £17,000 damage'
A CAR wash is being sued after a customer claimed the manager caused around £17,000 of damage to his Range Rover when he took it for a drive without permission.
Hassan Hussein says he dropped off his Range Rover Sport at Bromley Hand Car Wash at 8.45am on June 14 but when he went to collect it at around 6.30pm it was not there.
The 32-year-old, of Ingress Park, Greenhithe, says a member of staff at the car wash next to Bromley North station told him the manager had taken the car out due to a family emergency.
Mr Hussein says he demanded his vehicle was returned immediately, but when the manager did arrive at 7.30pm he was in a recovery truck with the Range Rover on the back.
Football agent Mr Hussein, who works in Bromley, said: “I was absolutely furious. I was doing cartwheels in the car park.
“The manager said he had taken the car out for a family emergency. He said he took it to a garage to put fuel in, and when he drove it away it started smoking and came to a standstill.
“I was going crazy. If you take your car to a car wash, you expect it to get cleaned, not taken for a drive, damaged, and brought back on a recovery truck.”
Father-of-two Mr Hussein says the car was taken to Beadles garage in Sidcup, where it was discovered the tank of the diesel vehicle had been filled with petrol.
Mr Hussein says the car wash manager originally agreed to pay for the repairs, but when he told him it would cost around £17,000 he refused to do so.
Now Mr Hussein’s insurance company, Admiral Group, are suing the car wash for the cost of the repairs.
An Admiral Group spokeswoman said: “We will be looking to pursue the garage and their insurers for the recovery of any costs we incur as part of Mr Hussain’s claim.”
Mr Hussein says he wants to “name and shame” the car wash to prevent other people taking their vehicles there.
He said: “It is just unbelievable that they took my car out. To say it was for a family emergency makes no sense, as surely they have their own cars and there is a taxi office next door.”
When News Shopper contacted the car wash, a member of staff denied the Range Rover had been taken off the premises and said the vehicle was already damaged when Mr Hussein dropped it off.
What a t
t
Bromley Hand Car Wash being sued after manager 'took customer's car for a drive and caused £17,000 damage'
A CAR wash is being sued after a customer claimed the manager caused around £17,000 of damage to his Range Rover when he took it for a drive without permission.
Hassan Hussein says he dropped off his Range Rover Sport at Bromley Hand Car Wash at 8.45am on June 14 but when he went to collect it at around 6.30pm it was not there.
The 32-year-old, of Ingress Park, Greenhithe, says a member of staff at the car wash next to Bromley North station told him the manager had taken the car out due to a family emergency.
Mr Hussein says he demanded his vehicle was returned immediately, but when the manager did arrive at 7.30pm he was in a recovery truck with the Range Rover on the back.
Football agent Mr Hussein, who works in Bromley, said: “I was absolutely furious. I was doing cartwheels in the car park.
“The manager said he had taken the car out for a family emergency. He said he took it to a garage to put fuel in, and when he drove it away it started smoking and came to a standstill.
“I was going crazy. If you take your car to a car wash, you expect it to get cleaned, not taken for a drive, damaged, and brought back on a recovery truck.”
Father-of-two Mr Hussein says the car was taken to Beadles garage in Sidcup, where it was discovered the tank of the diesel vehicle had been filled with petrol.
Mr Hussein says the car wash manager originally agreed to pay for the repairs, but when he told him it would cost around £17,000 he refused to do so.
Now Mr Hussein’s insurance company, Admiral Group, are suing the car wash for the cost of the repairs.
An Admiral Group spokeswoman said: “We will be looking to pursue the garage and their insurers for the recovery of any costs we incur as part of Mr Hussain’s claim.”
Mr Hussein says he wants to “name and shame” the car wash to prevent other people taking their vehicles there.
He said: “It is just unbelievable that they took my car out. To say it was for a family emergency makes no sense, as surely they have their own cars and there is a taxi office next door.”
When News Shopper contacted the car wash, a member of staff denied the Range Rover had been taken off the premises and said the vehicle was already damaged when Mr Hussein dropped it off.
What a t
tBut the diesel nozzle is smaller how can people still put petrol in? I assume that's what you're upset about...
Only kidding. What a tt. He probably thought the joke was on the range rover owner!
ETA I have since noticed I got the nozzles the wrong way round!
Only kidding. What a t
t. He probably thought the joke was on the range rover owner!ETA I have since noticed I got the nozzles the wrong way round!
Edited by Nick3point2 on Saturday 30th July 15:39
Bebee said:
I always take a phone pic of my odemeter before handing over my keys for service, and I would never leave it with a carwash gang, especially for the length of time the RR owner did.
Does it really cost £17k to drain the tank?
Drain and clean tank, potentially a new fuel pump, fuel filter, new fuel lines for good measure, new injectors, new seals, new cat, I can see how land rover made it up to 17k, and if you want to keep any kind of warranty you'll be paying that as well.Does it really cost £17k to drain the tank?
I would have reported him for theft to be completely honest as well.
Bebee said:
I always take a phone pic of my odemeter before handing over my keys for service, and I would never leave it with a carwash gang, especially for the length of time the RR owner did.
Does it really cost £17k to drain the tank?
On modern diesels the seals can perish if fueled with petrol. £17k sounds like a new engine.Does it really cost £17k to drain the tank?
Bebee said:
I always take a phone pic of my odemeter before handing over my keys for service, and I would never leave it with a carwash gang, especially for the length of time the RR owner did.
Does it really cost £17k to drain the tank?
Modern diesel engined pumps do not like petrol being passed through them,had this previously when I worked on vauxhalls ..... The pump gets farked and needs replacing,they were a couple of grand back then on poor mans carsDoes it really cost £17k to drain the tank?
Nick3point2 said:
But the diesel nozzle is smaller how can people still put petrol in? I assume that's what you're upset about...
Only kidding. What a tt. He probably thought the joke was on the range rover owner!
It's the other way round isn't it? Bigger diesel nozzle so you can't put diesel in a petrol, as that would screw the engine up more than if it was the other way round?Only kidding. What a t
t. He probably thought the joke was on the range rover owner!Unbelievable.
I was in Ford a couple weeks back letting them look at my car. I was standing outside as I'd gone to walk the dog whilst they looked at it.
I noticed a lad roughly same age as me, get into a Fiesta ST and ragged it out the car park. I was appalled but was told later it was his car.
I would of went crazy if it was a customers car.
Back on topic: I've never seen somebody so furious they started doing cartwheels.
I was in Ford a couple weeks back letting them look at my car. I was standing outside as I'd gone to walk the dog whilst they looked at it.
I noticed a lad roughly same age as me, get into a Fiesta ST and ragged it out the car park. I was appalled but was told later it was his car.
I would of went crazy if it was a customers car.
Back on topic: I've never seen somebody so furious they started doing cartwheels.
I reckon I could fix the Range Rover for less than £17k - As far as I'm concerned it's more about the principle than the cost though.
The family emergency sounds like a poor excuse.
Cars do get driven when they are being 'serviced' as some larger services include a test-drive as part of the service. Some things you can't see just from an inspection. Other faults require you to warm the car up so a 10 or 15 minute drive is required to get the car up to temperature. It is surprising how quickly the miles add up on a short drive like that. Brakes, you need to get a bit of a surface on the pads and discs so the customer does not jump in, get to the end of the road and find they've got nothing and overrun the junction... that would be your fault as the mechanic. So cars do get driven, sometimes quite a lot... when in for a service.
At the carwash however... when you leave the car for an expensive valet... the most you would expect is a drive to the nearest parking space outside the building. But really you'd expect the firm to keep the car inside if you have had it valeted. Bromley Hand Carwash has a massive warehouse with room for about 30 cars inside. So really, no excuse.
The family emergency sounds like a poor excuse.
Cars do get driven when they are being 'serviced' as some larger services include a test-drive as part of the service. Some things you can't see just from an inspection. Other faults require you to warm the car up so a 10 or 15 minute drive is required to get the car up to temperature. It is surprising how quickly the miles add up on a short drive like that. Brakes, you need to get a bit of a surface on the pads and discs so the customer does not jump in, get to the end of the road and find they've got nothing and overrun the junction... that would be your fault as the mechanic. So cars do get driven, sometimes quite a lot... when in for a service.
At the carwash however... when you leave the car for an expensive valet... the most you would expect is a drive to the nearest parking space outside the building. But really you'd expect the firm to keep the car inside if you have had it valeted. Bromley Hand Carwash has a massive warehouse with room for about 30 cars inside. So really, no excuse.
MagicalTrevor said:
It's the other way round isn't it? Bigger diesel nozzle so you can't put diesel in a petrol, as that would screw the engine up more than if it was the other way round?
In my experience it's the opposite... petrol in a diesel does huge damage as the above article demonstrates.Diesel in a petrol will be a new fuel filter and a tank flush. Possibly new spark plugs if they are really oiled up.
That's it.
MagicalTrevor said:
It's the other way round isn't it? Bigger diesel nozzle so you can't put diesel in a petrol, as that would screw the engine up more than if it was the other way round?
No. Petrol in a modern diesel can cause serious and expensive damage to the fuel injection system due to lack of lubricity. MagicalTrevor said:
Nick3point2 said:
But the diesel nozzle is smaller how can people still put petrol in?
Bigger diesel nozzle so you can't put diesel in a petrol, as that would screw the engine up more than if it was the other way round?The petrol nozzle is smaller, but petrol in a diesel, is worse than diesel in a petrol.
I'll keep it in mind for future reference. Will buy some pumps and a headband for the boot just in case.Doesn't matter really. At the end of the day the geezer was going out for a burn in a customers Range Rover sport. Why he was also trying to fill it up with fuel is difficult to understand? He must have done so many miles that the fuel light came on and he wanted to try and prevent the customer from noticing he'd been tooling about in his car all day.
ejenner said:
http://www.newsshopper.co.uk/news/9150484.Car_wash...took_customer_s_car_for_a_drive_and_caused_17_000_damage_/
around £17,000 of damage to his Range Rover (sport)
Football agent Mr Hussein
A touch predictable choice of wheels no??? ;-)around £17,000 of damage to his Range Rover (sport)
Football agent Mr Hussein
It's not the damage that matters it's the fact that as soon as landrover get wind of a missfuel they invalidate the warranty on the whole fuel system unless it is replaced down to the last washer. Prolonged exposure to petrol will harm the pump etc but as it cut out pretty much on the forcourt it will be virtually insignificant. The owner has every right to claim for everything to be replaced in my opinion as it wasn't his fault.
Had a customer do the same on a 6 month old rangerover. He was offered a fuel drain and flush for around £200 but wanted it to go to landrover. The bill was pretty much the same as the one in the article. Saw him weeks later and to say he regreted taking it yo landrover was an understatement.
Had a customer do the same on a 6 month old rangerover. He was offered a fuel drain and flush for around £200 but wanted it to go to landrover. The bill was pretty much the same as the one in the article. Saw him weeks later and to say he regreted taking it yo landrover was an understatement.
Fort Jefferson said:
You're both wrong, if you get what I mean.
The petrol nozzle is smaller, but petrol in a diesel, is worse than diesel in a petrol.
I think you are wrong tooThe petrol nozzle is smaller, but petrol in a diesel, is worse than diesel in a petrol.
A unleaded petrol nozzle is smaller then a leaded petrol nozzle and all petrol cars with a cat have a smaller fuel filler to stop you putting in leaded petrol and wrecking the cat.
Fast forward 20 years and leaded petrol has vanished and all petrol nozzles are small and all diesel nozzles are large.
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