Any consumer rights experts

[MuffDaddy]

I bought a table from the Habitat sale last week, it was sold as seen, between purchase and delivery it has been scratched on every panel and legs. The administrator isn't interested, customer services say talk to the administrator.

What options are available. Surely sold as seen doesn't allow for further damage?

[E30M3SE]

How did you pay for it? Credit card, if so speak to your card company.

[MuffDaddy]

Yes I did, good thinking.

[Ozzie Osmond]

MuffDaddy said:

I bought a table from the Habitat sale last week, it was sold as seen, between purchase and delivery it has been scratched on every panel and legs.

I'm sorry to say that unless you can somehow prove the damage occurred after you bought it - or that it's not the same table - you don't have a leg to stand on.

[MuffDaddy]

How about a photo taken of the table?

[Aphex]

You may struggle with your card company. Being sold as seen, was there damage beforehand? Of so is it documented anywhere?

[Jakg]

AFAIK you can't buy from a company as "sold as seen" - the business still has it's obligations under the Sales of Goods act, which they can't negate with "sold as seen"

[Ozzie Osmond]

Jakg said:

AFAIK you can't buy from a company as "sold as seen" - the business still has it's obligations under the Sales of Goods act, which they can't negate with "sold as seen"

Yes you can, provided the condition of the item is apparent and the price reflects that condition. With a table there are no hidden expensive workings and everything is visible. The OPs problem is proving that the damage occurred AFTER he bought the table and not before.

Where your applies is, say, buying a car. If it has a dented wing and is "sold as seen" you can't go back and ask the seller to repair the wing afterwards under warranty. However, if the engine seizes on the way home you could still require the seller to repair the engine under warranty.