Just A Quick Survey Before We See to the Patient
Just A Quick Survey Before We See to the Patient
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Glassman

Original Poster:

25,064 posts

245 months

Friday 19th August 2011
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Last Sunday our seven month-old son got a bit lively and 'bounced' himself off the bed. It turned out (as we found out eventually) that he'd broken his arm - a very fine fracture of the upper part of his humerus (but no displacement).

As expected, he cried but it didn't last for long and given he fell onto quite a padded carpet floor, no real harm done (or so we thought at the time).

He soon settled down and had some lunch, had his afternoon nap and generally looked to be alright (he was moving his arms about quite easily it seemed). However if we picked him up in a certain way, he would moan and sometimes cry; moved his arms and felt his ribs but he didn't as much as flinch. But something was troubling him.

Called 'Barndoc' the local OOH GP/nurse service for advice. It's a great service and we've called in the past for various reasons (when SWMBO was preggers; when I had a suspected kidney stone, that sort of thing and they were brilliant). What surprised me about this call was that before we got to what the (medical) problem was, there were a series of questions (about the patient we were calling on behalf of) such as his age, who is his GP, are you a parent; is he in nursery; what is his ethnicity? I aksed, "You mean, as in the colour of his skin? It's BLUE!"

This was before they got anywhere near asking what the reason for calling was. My reaction was to tell them to get on with things and we can have a chinwag about the survey afterwards.







singlecoil

35,835 posts

276 months

Friday 19th August 2011
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My guess is that they do that to make sure they get the info they want, once you've told them about the actual problem maybe you wouldn't want to stay on the line and answer the other questions?