ebayer buyer - complaining
Discussion
Hello All
Need your advice please - just sold a classic car on ebay at what I believe was a fair price. On the description I stated that there was some corrosion on sills and that although the car was in overall excellent condition, I firmly stated it was NOT concours and that there were bits and pieces that could be done to improve the car
The eventual buyer never asked me any questions in writing or by phone prior to bidding. On collection, the buyer paid cash and had the opportunity to look around the car - they did not bring a mechanic to inspect the car
I also add the car has 7 months MOT left and no advisories
The buyer has now contacted me (2 weeks later) to say she has taken the car to a specialist who has given her a long list of issues which need correcting - there is apparently some floor corrosion (which I would not have known about as I dont have a hydraulic ramp!) and other bits like worn front disks, cracked number plate !!, slight play in wheel bearing, etc There is also a dent in the petrol tank and the start of corrosion apparently on this also, with evidence of weeping!
If the car had been concours, I would have been asking £5000K. As it was it went for just over half of that!
As a good will gesture I have offered her £100 cheque to pay for a new petrol tank. I stated that at no time did she ask me any questions, inspect the car prior to purchase etc. She is saying that I should have given a fairer description of the car and that by saying it was in "excellent" condition, despite admmitting to some corrosion and improvements needed, I have misrepresented the car
Following my offer of £100 she has written "she will get back to me" - what do you guys think? Should I send her off with a flea in her ear. Since the MOT 5 months agom, the car has done less than 100 miles. Her "specialist" is saying that there is no way the car should have passed without advisories at the very least!
Your comments please
Need your advice please - just sold a classic car on ebay at what I believe was a fair price. On the description I stated that there was some corrosion on sills and that although the car was in overall excellent condition, I firmly stated it was NOT concours and that there were bits and pieces that could be done to improve the car
The eventual buyer never asked me any questions in writing or by phone prior to bidding. On collection, the buyer paid cash and had the opportunity to look around the car - they did not bring a mechanic to inspect the car
I also add the car has 7 months MOT left and no advisories
The buyer has now contacted me (2 weeks later) to say she has taken the car to a specialist who has given her a long list of issues which need correcting - there is apparently some floor corrosion (which I would not have known about as I dont have a hydraulic ramp!) and other bits like worn front disks, cracked number plate !!, slight play in wheel bearing, etc There is also a dent in the petrol tank and the start of corrosion apparently on this also, with evidence of weeping!
If the car had been concours, I would have been asking £5000K. As it was it went for just over half of that!
As a good will gesture I have offered her £100 cheque to pay for a new petrol tank. I stated that at no time did she ask me any questions, inspect the car prior to purchase etc. She is saying that I should have given a fairer description of the car and that by saying it was in "excellent" condition, despite admmitting to some corrosion and improvements needed, I have misrepresented the car
Following my offer of £100 she has written "she will get back to me" - what do you guys think? Should I send her off with a flea in her ear. Since the MOT 5 months agom, the car has done less than 100 miles. Her "specialist" is saying that there is no way the car should have passed without advisories at the very least!
Your comments please
s off.
This is the issue - I did not state all of the niggles the specialist has uncovered as I genuinely did not know about them. I just trust my MOT guy for the underneath
I described the car as "Overall, it is excellent. However it is NOT concours and there are various bits and pieces that can be improved of you desire"
Where do you think I stand? Could she try small claims?
I described the car as "Overall, it is excellent. However it is NOT concours and there are various bits and pieces that can be improved of you desire"
Where do you think I stand? Could she try small claims?
You should not have this hassle. Its classic car FFS.
I had something similar years ago after selling to friend if a friend.
They said their mechanic told them it was a death trap and should never have passed Mot. i felt obliged to buy it back.
I sold it on to someone else (without Mot) and they were over the moon. Passed first time.
She will be talking rubbish. She has just realised it's maybe not the car for her. Tell her to get stuffed.
I had something similar years ago after selling to friend if a friend.
They said their mechanic told them it was a death trap and should never have passed Mot. i felt obliged to buy it back.
I sold it on to someone else (without Mot) and they were over the moon. Passed first time.
She will be talking rubbish. She has just realised it's maybe not the car for her. Tell her to get stuffed.
sshenton1975 said:
No unintentional cover ups - honestly. Been reading the law and it looks a bit ambiguous - apparently i have an obligation to provide an accurate description which she is now saying i did not.... sigh................
You can't be expected to dismantle a car just to check for small faults in order to describe it accurately. Dent in fuel tank and cracked number plate, are they really big problems? She could have spotted the number plate herself without a mechanic.I had a similar problem, sold a CLS, buyer moaned days later that there was a rumble coming from the back wheel, on inspection, there was a bubble on the inside wall of the rear Tyre, he wasn't happy as the Tyre was £295. I never heard the rumble so never felt the need to get the car up on the ramp and inspect, he obviously didn't hear it on Test drive either or he wouldn't have coughed up and drove the car away
Pretty much buyer beware on a private sale. Ebay does give a better opportunity to describe the car but nevertheless, you're not a mechanic and have acted in good faith and priced the car accordingly and she had every opportunity to inspect it.
If she took it to the small claims court, she would have to prove to the court that it was more likely than not that you have misrepresented the car and armed with concours cars selling at twice the price, I doubt she would getr anywhere (nor can she prove she didn't dent the fuel tank herself).
Finally, it's a very old car so age-appropriate defects are going to arise and she has a duty to inspect the car herself. Too many people want a concours car and cut corners thinking they can buy a car and do it up and then find they can't.
I would give her nothing.
If she took it to the small claims court, she would have to prove to the court that it was more likely than not that you have misrepresented the car and armed with concours cars selling at twice the price, I doubt she would getr anywhere (nor can she prove she didn't dent the fuel tank herself).
Finally, it's a very old car so age-appropriate defects are going to arise and she has a duty to inspect the car herself. Too many people want a concours car and cut corners thinking they can buy a car and do it up and then find they can't.
I would give her nothing.
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