Chipped paint on recently bought car from franchise dealer

[iamed]

Hello, I would appreciate some advise about what my options are on this.

I've just bought a car from a franchise dealer (Volvo with a Selekt warranty). There's 2 fairly major chips in the pain on the bonnet. Both look like an amateur touch up has been attempted and one has bare metal showing through. I noticed the chips the day after buying the a car.

Do I have a chance of getting the dealer to fix the chips?

Thanks.

edit: the car is used. Sorry for not making that clear.

Edited by iamed on Friday 2nd September 18:32

[Fox-]

If its a brand new car, absolutely.

If its a used car, errr... I dont think there exists a single used car in the world with no stonechips.

[mercfunder]

I don't imagine the warranty will cover paint chips, you could appeal to their goodwill.

Didn't you notice them before you bought it, the you could have insisted they filled them in as part of the deal, problem is they may say that you took the car and did 100 miles behind a gritting wagon after you took it from them.

[wildcat45]

Depends on whether they are feeling in a goodwill mood.

If it has a FSH - then there might be one of those vehcile plans with the service receipts. You know the ones where damage to the car is noted.

If the chips are on there, then you might be in luck.

If they are so bad, how come you didn't notice them before you signed for it? If they happened after you got the keys then I am afraid its probably down to you - or their good will.

I had a car damaged by a garage once. It happened to be a Volvo but that's not really the point. I only noticed it when I got home. No proof I'd not done it myself, but the garage without admitting liability fixed it at their cost. Guess they wanted to keep my business - I was a regular buyer of Volvos once.

So give it a try - but don't hold your breath.

Edit to say, the others beat me to it.

[iamed]

Thank you.

Why didn't I notice them? Blinded by shiny nearly new car and intoxicated by fumes from the leather, I suppose They're no big deal really, but I appreciate your advice.

I'll see what the dealer says.

The amateur attempt at fixing the chip is probably the worst part of it!

[paintman]

The only way to make a chip - esp anything above a couple of mm - completely invisible on a bonnet is a bonnet respray.
Whilst they may be prepared to touch the chip in to take the eye off it as goodwill, I doubt they'll spring for a panel respray on a used vehicle.

Edited by paintman on Friday 2nd September 18:47