Unable to login from iPhone/iPad
Unable to login from iPhone/iPad
Author
Discussion

judas

Original Poster:

6,236 posts

288 months

Tuesday 20th September 2011
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Been having intermittent login problems on my iPhone and iPad. Go to the login page and enter my details and it says "You've logged in successfully" etc but clearly I'm not. This has been happening on and off for a while... frown

slinky

15,704 posts

278 months

Tuesday 20th September 2011
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If you're using the mobile site, hit Members and then login from there..

thinfourth2

32,414 posts

233 months

Wednesday 21st September 2011
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I have exactly the same issue with an ipad2

Shaw Tarse

31,887 posts

232 months

Wednesday 21st September 2011
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You may need to clear cookies?

Diablos-666

2,786 posts

207 months

Wednesday 21st September 2011
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It's annoying isn't it. Sometimes it's fine and others not.

I way round it is to click on the full website link at the bottom of the page. It will let you log it that way.

MattDell

3,302 posts

184 months

Wednesday 21st September 2011
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It also helps to use pistonheads.com and not any of the other domains.


For example, if you log in to pistonheads.co.uk and click a link on the news page that is hardcoded for pistonheads.com, the cookie won't be recognised as you've logged in to pistonheads.co.uk and not pistonheads.com.

I realise it's a bigger issue, but just thought I'd share the tip.

outnumbered

4,871 posts

263 months

Wednesday 21st September 2011
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I think there's a Safari bug to do with cookies. I can stay logged in to PH for a week or so with no probs, but then I'll suddenly appear as logged out, and logging back in appears to succeed, but then immediately shows me as logged out again.

If I close all the Safari windows, run another app in order to make sure safari was shut down, then restart it, go to PH, suddenly I appear as logged in and it all works properly.

iPad2 with latest-ish software.

jas xjr

11,309 posts

268 months

Wednesday 21st September 2011
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outnumbered said:
I think there's a Safari bug to do with cookies. I can stay logged in to PH for a week or so with no probs, but then I'll suddenly appear as logged out, and logging back in appears to succeed, but then immediately shows me as logged out again.

If I close all the Safari windows, run another app in order to make sure safari was shut down, then restart it, go to PH, suddenly I appear as logged in and it all works properly.

iPad2 with latest-ish software.
I browse the full site from my iPhone and I have a similar problem occasionally

judas

Original Poster:

6,236 posts

288 months

Thursday 22nd September 2011
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outnumbered said:
I think there's a Safari bug to do with cookies. I can stay logged in to PH for a week or so with no probs, but then I'll suddenly appear as logged out, and logging back in appears to succeed, but then immediately shows me as logged out again.

If I close all the Safari windows, run another app in order to make sure safari was shut down, then restart it, go to PH, suddenly I appear as logged in and it all works properly.

iPad2 with latest-ish software.
I managed to fix the problem by deleting all pistonheads cookies.

Strange thing is my missus has the same problem on her Windows phone using Opera. Not sure if Opera is based on the webkit engine the same as Safari - if it is it would make sense.

DaveH23

3,355 posts

199 months

Thursday 22nd September 2011
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Im logged in using my iphone and have never had any issues!

Never cleared cookies either!

Shaw Tarse

31,887 posts

232 months

Thursday 22nd September 2011
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DaveH23 said:
Im logged in using my iphone and have never had any issues!

Never cleared cookies either!
That's tempting fate wink