Hacked

[odyssey2200]

Firstly, let me state that I know SFA about computer games and consoles.

My eldest son has a PS3 and a few weeks ago SWMBO bought him an upgrade pack on Playstation's own site.
Today I get an email saying that £100 has been transferred from our credit card to his E wallet and than 8 more emails confirming the games and Packs that have been bought.

I am fooking furious!!

When SWMBO set up the account she did not tick the box to store the credit card details and who ever has done this has managed to get my son's user name and password my wife's credit card number and the 3 digit security number off the back.

I have been on the Playstation website and found no customer contact phone number but after a lot of searching found a number and spoke to a guy in their support department.
It appears that 4 consoles have been using my son's account

We spoke to the bank who have cancelled the credit card but we have to wait until it appears on the statement before we can start a dispute.

Anyone else had similar experiences?

[Melvin Udall]

You know it could well be the son, don't you?

[T84]

Melvin Udall said:

You know it could well be the son, don't you?

With 4 consoles?

[Jim the Sunderer]

It'll be the son, this talk of 4 Playstations will be due to a dynamic IP address being used by your internet connection.


P.s. check that list of games bought with those on his machine.

[sleep envy]

odyssey2200 said:

When SWMBO set up the account she did not tick the box to store the credit card details and who ever has done this has managed to get my son's user name and password my wife's credit card number and the 3 digit security number off the back.

blimey, these hackers are getting really good

they even managed to get the card security number from her purse

[Melvin Udall]

T84 said:

With 4 consoles?

Kids are bastids.

[odyssey2200]

Melvin Udall said:

You know it could well be the son, don't you?

It could of been but
it was done at 1.14 pm when he was at school. wife was at work and PS3 was at his gran's house with no internet connection.

[odyssey2200]

Jim the Sunderer said:

It'll be the son, this talk of 4 Playstations will be due to a dynamic IP address being used by your internet connection.


P.s. check that list of games bought with those on his machine.

Checked it.
He doesn't have the game that was bought or any of the games that upgrades were bought for.
Plus , he was at school.

[mmm-five]

Are you talking about a website that purports to be THE Sony Playstation site, or are you talking about the Playstation Store on the PS3 itself?

[odyssey2200]

mmm-five said:

Are you talking about a website that purports to be THE Sony Playstation site, or are you talking about the Playstation Store on the PS3 itself?

On the PS3 itself.

We can see the purchases were made but have not been downloaded.

[jr502]

odyssey2200 said:

On the PS3 itself.

We can see the purchases were made but have not been downloaded.

I think you can log onto PSN from any PC onto your account, maybe they were bought on a PC and that's why they haven't been downloaded yet?

Could have bought them whilst at school?

[odyssey2200]

jr502 said:

odyssey2200 said:

On the PS3 itself.

We can see the purchases were made but have not been downloaded.

I think you can log onto PSN from any PC onto your account, maybe they were bought on a PC and that's why they haven't been downloaded yet?

Could have bought them whilst at school?

I hear what you are saying but he really isn't like that.

[Badgerboy]

odyssey2200 said:

I hear what you are saying but he really isn't like that.

How many times have I heard that. Kids do funny things sometimes, they don't always see using someones card the same as stealing actual cash.

[Meoricin]

odyssey2200 said:

I hear what you are saying but he really isn't like that.

He's probably shared his login with someone else.

[odyssey2200]

Meoricin said:

He's probably shared his login with someone else.

I did think that.
and what is SWMBO did leave her card details in the account?

Buy...
you need the 3 digit (CSV?) code on the card at check-out.

[Melvin Udall]

Easy for said yoof to get the number. 20 seconds alome with the purse.

[odyssey2200]

Melvin Udall said:

Easy for said yoof to get the number. 20 seconds alome with the purse.

I know but he hasn't got any of the games that the upgrade packs were for, so why do it?

[BlueMR2]

Maybe he logged in at a friends ps3.

[odyssey2200]

BlueMR2 said:

Maybe he logged in at a friends ps3.

good thinking!

He is looking at his friends "trophies" online to see who has the games.

:sherlock:

Still doesn't explain how the bastids got the CSV code.

[Melvin Udall]

odyssey2200 said:

good thinking!

He is looking at his friends "trophies" online to see who has the games.

:sherlock:

Still doesn't explain how the bastids got the CSV code.

Son got purse, glanced at the code. Its not hard to do.