Omega Servicing - Alternatives
Omega Servicing - Alternatives
Author
Discussion

Fatman2

Original Poster:

1,464 posts

200 months

Wednesday 2nd November 2011
quotequote all
Hi all

My Omega Seamaster Chronometer has recently stopped working so needs opening up and looking at to see if it's the balancer springs, lube or a broken part.

I've rung the jewelers that supplied the watch and a smaller independent but they all seem to quote about £275-£295 and a 8-12 week lead time.

I don't mind paying this if there are no alternatives but was wondering if there was an independent specialist that can service/repair for less.

Many thanks in advance smile

RemainAllHoof

80,160 posts

313 months

Wednesday 2nd November 2011
quotequote all
Price isn't the issue for me so much as whether this unknown will hand you your watch back and a box of "spare parts". Try Ryte Time. He serviced my SMP300 and it runs perfectly.

The Leaper

5,729 posts

237 months

Thursday 3rd November 2011
quotequote all
I had my Seamasster fully serviced etc by Swiss Time Services, Omega's official UK service company, a couple of years ago. Cost £180. Watch was away for less than two weeks, but note that I did in fact take it there myself. I even met an engineer who opened up the watch, told me what was required, and quoted the price on the spot. Not cheap, but excellsent service etc. I will use them again.

R.

tcant

308 posts

242 months

Thursday 3rd November 2011
quotequote all
You could try these guys. They specialise in Omega and my Seamaster is with them at the moment. The reviews I read on the forums about them were good.

http://www.ukwatchrepairs.co.uk/html/watch_repair_...


RemainAllHoof

80,160 posts

313 months

Thursday 3rd November 2011
quotequote all
The Leaper said:
Cost £180. Not cheap
Yes, it is!! I am surprised an official service centre quoted such a good price for a high level brand.

Fatman2

Original Poster:

1,464 posts

200 months

Thursday 3rd November 2011
quotequote all
Many thanks guys, that was just what I was looking for.

I didn't know if it was possible to get it done in the UK but didn't want to jump headlong into paying £275 without first looking into it. £180 is very good but can imagine some of this difference is due to the exchange rate and poor value of the ££ at present.

I will look into all of the above and hopefully one will suit.

Cheers all, it's very much appreciated smile

bry1975

1,246 posts

194 months

Thursday 3rd November 2011
quotequote all
You should also speak to watch/clock repairer John Senior he's up near Newton Stewart Scotland. Cost £25 plus price for replacement part if needed.

oldwatchparts@btinternet.com

Edited by bry1975 on Thursday 3rd November 15:56

bry1975

1,246 posts

194 months

Thursday 3rd November 2011
quotequote all
By the way if any of you need a totally non marking Omega case opener I might have one or two about, wood is Sapele polished and sealed with melamine locating pins are half hard nickel silver and are softer than SS 316 but with a very good stiffness modulus so don't deflect much.







Edited by bry1975 on Thursday 3rd November 16:06

RemainAllHoof

80,160 posts

313 months

Thursday 3rd November 2011
quotequote all
Fatman2 said:
£180 is very good but can imagine some of this difference is due to the exchange rate and poor value of the ££ at present.
Ahem.

http://www.swisstimeservices.com/contact.html

I recall there being an issue with the way they refinish watches so perhaps ask them not to polish it. Might have got the wrong company, though!!

The Leaper

5,729 posts

237 months

Thursday 3rd November 2011
quotequote all
Yes, I was asked by Swiss Time Services if I wanted the case, bezel and bracelet etc polished but decided not to so as to retain the worn look and the used patina.

R.

bry1975

1,246 posts

194 months

Thursday 3rd November 2011
quotequote all
If you ever want to refinish SS micromesh abrasive is by FAR the BEST hand finishing abrasive!

HereBeMonsters

14,180 posts

213 months

Thursday 3rd November 2011
quotequote all
The Leaper said:
I had my Seamasster fully serviced etc by Swiss Time Services, Omega's official UK service company, a couple of years ago. Cost £180. Watch was away for less than two weeks, but note that I did in fact take it there myself. I even met an engineer who opened up the watch, told me what was required, and quoted the price on the spot. Not cheap, but excellsent service etc. I will use them again.

R.
The place in Southampton?

bry1975

1,246 posts

194 months

Thursday 3rd November 2011
quotequote all
STS should be Hockley Essex.

andy_s

19,857 posts

290 months

Thursday 3rd November 2011
quotequote all
STS normally have a service time of 4 weeks if you take it in yourself (Essex is correct) and 5-6 weeks if you send it as they'll first assess it and give you an estimate before starting work.
They aren't the cheapest but they know their Omegas for sure and provided you give them instructions on what you want and don't want the work is very good.

bry1975

1,246 posts

194 months

Thursday 3rd November 2011
quotequote all
IMO for the best either STS or Bienne just depends what kinda service you need.

The Leaper

5,729 posts

237 months

Thursday 3rd November 2011
quotequote all
Swiss Time Services are in Essex...or they were when I went there!

R.

RemainAllHoof

80,160 posts

313 months

Thursday 3rd November 2011
quotequote all
According to my previous post, they still are. wink

Chicane-UK

3,861 posts

216 months

Thursday 3rd November 2011
quotequote all
The frustration is taking it to any of these places, only for them to then send the watch on to someone else.. it's trying to find the person that they send the watch onto, and dealing with them directly!

Do any high street watch shops / jewellers do much these days beyond changing batteries and straps?!

bry1975

1,246 posts

194 months

Thursday 3rd November 2011
quotequote all
Rytetime at Birstall or John Senior near Newton Stewart BOTH strip down and clean relube movements. etc etc.

I'd love to get into servicing Swiss movements but not here as neighbours to noisy/nosey I'd lose me temper to often. frown

HereBeMonsters

14,180 posts

213 months

Friday 4th November 2011
quotequote all
The Leaper said:
Swiss Time Services are in Essex...or they were when I went there!

R.
So what's the Omega place in Southampton then?