ACO Website

[Irish]

OK, anyone else having problems resetting passwords?

I get my code to my mobile, reset the password - but every time I am told "The Password is False".

A real pain.

[muppetdave]

I had nightmares with it last year, utter pain in the backside. I did manage to get my tickets booked eventually, but gave up trying to get access for anything else.

[purple haze]

Equal pain from me - I cannot login - what a cretinous website! I'll email the ACO to try to find out how I can get logged in - I'll keep you posted

[DS240]

I found my surname and forename was the wrong way round. So put my surname in forename box etc.

Other than that, perfect.

[Toe Tags]

I've had the same issues with "Password is false" despite resetting.

I too have emailed the ACO and am currently awaiting a response...

[purple haze]

Warning! I have experienced an apparent malfunction on the ticket office website. Because I didn't get confirmation of transaction on their website I tried 4 times to buy tickets and then got a call from the fraud dept of my credit card company to say they had 4 transactions passed to them for identical amounts! When I rang the ticket office they said they had NO REFERENCE TO ANY TRANSACTIONS ON MY ACCOUNT and assumed that they wouldn't be asking for the transactions to be confirmed, the presumption being that there was a glitch on their system

Needless to say I'm concerned and have confirmed everything in writing to the ACO ticket office

[Irish]

Right, it is with a heavy heart that I am pulling the plug on my ACO membership. Just not worth it.

[Rob LM]

Have you tried just leaving the password field blank - and then just hitting enter again when it asks you to enter the password?

[Irish]

Rob LM said:

Have you tried just leaving the password field blank - and then just hitting enter again when it asks you to enter the password?

Well what do you know - it works....!

[Davwlk]

I had problems last year so I made a note of all the answers I gave them. This year it accepted the password but threw out the mobile number I gave them. Tried again with out 0034 and it worked, so another paragraph has been added to the 'how to buy Le Mans tickets' notes ready for next year.

[purple haze]

I'm pleased to say the 4 transactions have all been cancelled and the helpful guy in the ACO ticket office (who speaks much better English than my French) volunteered to take a note of my ticket needs and said he would try to get them for me. When I said that Dunlop grandstand was already sold out on the web site he said not to pay any attention to that! I'm expecting a helpful email of what he's been able to get shortly - I'll keep you posted. In the meantime I would say don't bother with the website, if you're an ACO memeber ring them direct - they seemed genuinely helpful.

[2.0 8v]

purple haze said:

I'm pleased to say the 4 transactions have all been cancelled and the helpful guy in the ACO ticket office (who speaks much better English than my French) volunteered to take a note of my ticket needs and said he would try to get them for me. When I said that Dunlop grandstand was already sold out on the web site he said not to pay any attention to that! I'm expecting a helpful email of what he's been able to get shortly - I'll keep you posted. In the meantime I would say don't bother with the website, if you're an ACO memeber ring them direct - they seemed genuinely helpful.

I have to agree, had similar problems booking on the 'net. Decided to make the call, brilliant reception and help. Booked the ACO grandstand, GE tickets and Passion 24 camp site. Service was excellent. Could not be happier. Roll on June!

[billy no brakes]

2.0 8v said:

I have to agree, had similar problems booking on the 'net. Decided to make the call, brilliant reception and help. Booked the ACO grandstand, GE tickets and Passion 24 camp site. Service was excellent. Could not be happier. Roll on June!

I had no problem booking what I wanted , did not phone did not use the net all I done was and got the allocation via post, as above service was excellent roll on June.

[purple haze]

I've just had my confirmation from the ACO - exactly what I requested - so naturally I'm chuffed. I'll stick with ringing them direct next time.

[Great Dane]

http://www.lemans.org/fr/courses/24h/actualites/Je...

there should also be an aco shop in Paris selling tickets as far as I can see