996 C4 clutch gone

[yeti]

On the drive home!! Lovely, lovely car but what a shame

Calling the dealer at 10 when they open but what's a clutch going to set me/him back from a London independent for a C4 3.4?

Automatically I will call Chelsea Carrera first as they looked after my 964, anywhere else I should be ringing in the SW/W London area?

Thanks!

[sportsandclassic]

Hi,

I would imagine around £750 incl VAT.

Mike

[thegoose]

My geography of that London isn't great, but:
Jaz in Wembley?
Portiacraft in Mill Hill?

[M@verick]

Check through your service history and see if your car has had an RMS done in recent years. If not you may as well ask for the RMS to be replaced when the clutch is being taken out - should just be more or less the price of the part itself.

R.

[911Ads]

Both near train stations...

RGA in Vauxhall...(I've never used them)
http://rgaindependentporsche.co.uk/

RSJ in Slough

[Erik997]

Another vote for JAZ - right next to Wembley Stadium.

[Pugley]

Yup. JAZ replaced my clutch last year.

Quick and efficient + near to Wembley Station

[yeti]

M@verick said:

Check through your service history and see if your car has had an RMS done in recent years. If not you may as well ask for the RMS to be replaced when the clutch is being taken out - should just be more or less the price of the part itself.

Thanks guys - car is booked into Chelsea Carrera for *gulp* 7:30am tomorrow and should be returned same day. It's closer to me (3 miles) and I know them, plus I'd only had one reply by 9am

RMS and IMS were both done at 52k, car is now on 80k and have discussed with Will at CC. He'll have a look and do them if they need it, tempted just to have it done for the hell of it and have trouble free motoring and an easier sale when I come to upgrade. What say ye?

Garage who sold it... spoken to them and they;ve asked for a quote, would it be normal to have them deal direct with Chelsea Carrera if i facilitate number swapping? Hopefully they'll come through for me, I had owned the car an hour before it started to slip so it was sold (totally unknowingly) with a fault. Sure they'll help out as they're legally obliged to after all. Just a long way back to Shorpe of it doesn't happen...

Clutch aside, it's so good to back in a 911 after a few months without one. The 996 is far more than I expected, I thought perhaps it would be a little sterile or too modern. But it's a hoot to drive, comfortable for long distances and just a nice place to be. An absolute bargain at the money they are commanding.

[thegoose]

Get the garage to agree it before the work is done, otherwise you may find yourself arguing over the cost - they could say they'd have done it in-house for just the parts cost if you'd returned it to them, which you're obliged to do really. Do point out to them what the OPC cost for the job would be, and that you've taken it to someone who's much more reasonably priced but also trusted to do a good job. They may want to be billed direct so they can claim the VAT back (although they are then liable to you for the repair that they sub'd to CC).

[TonyB66]

As you just picked it up I would expect the selling dealer to pick up the bill.

[yeti]

thegoose said:

Get the garage to agree it before the work is done, otherwise you may find yourself arguing over the cost - they could say they'd have done it in-house for just the parts cost if you'd returned it to them, which you're obliged to do really. Do point out to them what the OPC cost for the job would be, and that you've taken it to someone who's much more reasonably priced but also trusted to do a good job. They may want to be billed direct so they can claim the VAT back (although they are then liable to you for the repair that they sub'd to CC).

Obliged to return the car - I can't, the clutch has gone! Pretty confident I'll get the 3 miles to Chelsea Carrera but 200 miles back to the dealer - no chance.

All good advice peeps, thanks. I'm dropping the car off tomorrow morning (as need it urgently for Thursday!), will get the quote (and authorise the work on the QT), and will then put the call into the selling dealer. Hopefully then they can contact each other and I can be left out of it, arriving back after work to find my one-day old 996 ready to roll again.

If dealer gets funny at London prices, I'll ask them to get a price from their local specialist as they subcontract their work out, and pay the difference. Not fussed about making a point, just want/need my car! Can't say fairer than that?

[mollytherocker]

When you say the IMS was 'done' at 52k, what do you mean? Just replaced or upgraded?

MTR

[sportsandclassic]

mollytherocker said:

When you say the IMS was 'done' at 52k, what do you mean? Just replaced or upgraded?

MTR

Maybe the IMS seal was replaced along with rms...

[yeti]

mollytherocker said:

When you say the IMS was 'done' at 52k, what do you mean? Just replaced or upgraded?

MTR

Reading the service invoice - clutch removed, RMS and IMS replaced.

[boxsey]

yeti said:

thegoose said:

Get the garage to agree it before the work is done, otherwise you may find yourself arguing over the cost - they could say they'd have done it in-house for just the parts cost if you'd returned it to them, which you're obliged to do really. Do point out to them what the OPC cost for the job would be, and that you've taken it to someone who's much more reasonably priced but also trusted to do a good job. They may want to be billed direct so they can claim the VAT back (although they are then liable to you for the repair that they sub'd to CC).

Obliged to return the car - I can't, the clutch has gone! Pretty confident I'll get the 3 miles to Chelsea Carrera but 200 miles back to the dealer - no chance.

All good advice peeps, thanks. I'm dropping the car off tomorrow morning (as need it urgently for Thursday!), will get the quote (and authorise the work on the QT), and will then put the call into the selling dealer. Hopefully then they can contact each other and I can be left out of it, arriving back after work to find my one-day old 996 ready to roll again.

If dealer gets funny at London prices, I'll ask them to get a price from their local specialist as they subcontract their work out, and pay the difference. Not fussed about making a point, just want/need my car! Can't say fairer than that?

From my experience thegoose is giving you good advice. The same happened to me some time ago but not on a Porsche though. Like you I booked the car in straight away and had a new clutch fitted and presumed the supplying dealer would pick up the bill. He flat refused and claimed that he could have got it done at his own garage (at much reduced cost) and that he had the right to do so. After many months of arguing I received a token amount towards what it cost me. I totally understand your situation and wish you all the best in getting the cost back from the dealer but if my own experience is anything to go by, don't count your chickens.

[yeti]

boxsey said:

Sensible stuff

Thanks for that - it is food for thought... I know these guys don't have their own workshop (do have a paitnshop though) so would have to sub it out. At worst I am hoping to pay the difference in price. Just need to get an agreement though as I do need the car back!

[yeti]

The results - they are paying £650 which is what he could have got it done for in Shorpe at his local garage.

I'll pick up the rest of the bill and have asked them to check the IMS and RMS while they're under there. The result I expected really and one of the issues with buying a car a looooong way away from home.

Oh, and not getting a PPI Never do, regret it about half the time!!

[thegoose]

Sensible result really and quite painless by the sound of it.

Always amuses me that you can't write the name of that town on PH

[boxsey]

Great result. I think I'll look at buying my next one from Shorpe.


p.s. I only said the last bit to check the swear filter too

[mollytherocker]

boxsey said:

Great result. I think I'll look at buying my next one from Shorpe.


p.s. I only said the last bit to check the swear filter too

What, you just typed Shorpe to see if was blocked from Shorpe.

How childish.

MTR