Getting deposit back? What are my chances?
Discussion
Long story short, girlfriend viewed a used car and in the excitement put a deposit down at the weekend.
Since then she has realised she can get the same car with more options for cheaper, it would be a newer car with less mileage.
It's her own fault as she should have looked before putting a deposit down, she knows this, I know this.
I know dealers aren't charities, and they'd have every right to keep it.
What I want to know is what people think chances of getting it back are, and what she could say?
Otherwise we've accepted the loss and even with the loss by buying the cheaper car we'd still be up on the deal so it isn't a major problem.
What would you guys do, take it as lesson learnt and go ahead with the current car, or lesson learnt and take the loss.
I personally couldn't stick with the purchase as I'd end up resenting the car. So I'd take the loss.
Thanks in advance
Since then she has realised she can get the same car with more options for cheaper, it would be a newer car with less mileage.
It's her own fault as she should have looked before putting a deposit down, she knows this, I know this.
I know dealers aren't charities, and they'd have every right to keep it.
What I want to know is what people think chances of getting it back are, and what she could say?
Otherwise we've accepted the loss and even with the loss by buying the cheaper car we'd still be up on the deal so it isn't a major problem.
What would you guys do, take it as lesson learnt and go ahead with the current car, or lesson learnt and take the loss.
I personally couldn't stick with the purchase as I'd end up resenting the car. So I'd take the loss.
Thanks in advance
Edited by bremb0 on Monday 28th November 21:38
bremb0 said:
Long story short, girlfriend viewed a used car and in the excitement put a deposit down at the weekend.
Since then she has realised she can get the same car with more options for cheaper, it would be a newer car with less mileage.
It's her own fault as she should have looked before putting a deposit down, she knows this, I know this.
I know dealers aren't charities, and they'd have every right to keep it.
What I want to know is what people think chances of getting it back are, and what she could say?
Otherwise we've accepted the loss and even with the loss by buying the cheaper car we'd still be up on the deal so it isn't a major problem.
Thanks in advance
Hmm, I reckon your chances are around about zero tbh....Since then she has realised she can get the same car with more options for cheaper, it would be a newer car with less mileage.
It's her own fault as she should have looked before putting a deposit down, she knows this, I know this.
I know dealers aren't charities, and they'd have every right to keep it.
What I want to know is what people think chances of getting it back are, and what she could say?
Otherwise we've accepted the loss and even with the loss by buying the cheaper car we'd still be up on the deal so it isn't a major problem.
Thanks in advance
It's not just the larger wheels, even spec aside she can get a newer one with more manufacturers warranty for the same price, or equivalent for a grand cheaper.
Ultimately she's a doughnut for not looking around first.
But I'm just wondering how best to proceed, no dealer is going want a customer to go and buy a car elsewhere and give them their deposit back.
But nothings been signed, only a verbal agreement.
Ultimately she's a doughnut for not looking around first.
But I'm just wondering how best to proceed, no dealer is going want a customer to go and buy a car elsewhere and give them their deposit back.
But nothings been signed, only a verbal agreement.
bremb0 said:
Do you think she should mention other cheaper cars as the reason? (might even make him drop the price)
Or just simply say it's not for her, as surely dealer will ask.
I told her it's not even worth asking for it back, but she says "You don't ask you don't get"
Defo ask, and no.. keep it simple, the car is not for you and be very apolagetic and humble.Or just simply say it's not for her, as surely dealer will ask.
I told her it's not even worth asking for it back, but she says "You don't ask you don't get"
Walk in ranting and quoting all sorts of trading standards stuff will prob get you ejected empty handed.
What would I do?
If you were upfront with me and were honest (instead of the usual Ive lost my job/child is unwell/wifes left etc etc) I would probably give you £400 back and say Im giving my salesman the £100 for the time he spent with you.
(If you had asked for any particular changes/prep to be done and the work had been carried out id deduct that cost too)
Wasn't on a credit card lol
Don't get me wrong I wasn't going to start shouting and being rude as dealer has done nothing wrong, customer (my gf walks in) tests drives car, gives deposit and wants deposit back isn't dealers fault.
I just can't let her commit herself when she can get a cheaper one elsewhere, and the thing is it's not just one cheaper, every one is cheaper than the one in question.
Don't get me wrong I wasn't going to start shouting and being rude as dealer has done nothing wrong, customer (my gf walks in) tests drives car, gives deposit and wants deposit back isn't dealers fault.
I just can't let her commit herself when she can get a cheaper one elsewhere, and the thing is it's not just one cheaper, every one is cheaper than the one in question.
Hmmm. How much are the cars in question? For you to be still up on the deal after losing £500 and the second car to be better specced, newer and lower mileage sounds a bit too good to be true. Unless of course dealer one was completely pulling your girlfriend's trousers down, so to speak.
What is the condition of the two cars? Sometimes, mileage and year isn't everything.
What is the condition of the two cars? Sometimes, mileage and year isn't everything.
Vixpy1 said:
bremb0 said:
Do you think she should mention other cheaper cars as the reason? (might even make him drop the price)
Or just simply say it's not for her, as surely dealer will ask.
I told her it's not even worth asking for it back, but she says "You don't ask you don't get"
Defo ask, and no.. keep it simple, the car is not for you and be very apolagetic and humble.Or just simply say it's not for her, as surely dealer will ask.
I told her it's not even worth asking for it back, but she says "You don't ask you don't get"
Walk in ranting and quoting all sorts of trading standards stuff will prob get you ejected empty handed.
It happens all the time and if she's not signed an order form i'd be very surprised if she doesn't get it back.
POORCARDEALER said:
What would I do?
If you were upfront with me and were honest (instead of the usual Ive lost my job/child is unwell/wifes left etc etc) I would probably give you £400 back and say Im giving my salesman the £100 for the time he spent with you.
(If you had asked for any particular changes/prep to be done and the work had been carried out id deduct that cost too)
Honesty was going to be the route I was taking, we asked dealer if they could locate a car with better spec orginally and they said no.If you were upfront with me and were honest (instead of the usual Ive lost my job/child is unwell/wifes left etc etc) I would probably give you £400 back and say Im giving my salesman the £100 for the time he spent with you.
(If you had asked for any particular changes/prep to be done and the work had been carried out id deduct that cost too)
We've now found other cars with better spec to be much cheaper, and we won't be going ahead with the current car unless you can either match the price or source a different vehicle.
That was going to be the general jist of it, obviously not rudely as dealer has done nothing wrong.
Although the lack of customer service when I mentioned waiting and potentially finding an alternative vehicle was off putting.
plfrench said:
Hmmm. How much are the cars in question? For you to be still up on the deal after losing £500 and the second car to be better specced, newer and lower mileage sounds a bit too good to be true. Unless of course dealer one was completely pulling your girlfriend's trousers down, so to speak.
What is the condition of the two cars? Sometimes, mileage and year isn't everything.
True.What is the condition of the two cars? Sometimes, mileage and year isn't everything.
We've only seen one car physically, the others have been online which as you say doesn't tell the whole story.
What does ring alarm bells though is the fact every one I've seen online has been cheaper.
Car in question is 9 grand for an 09 plate twingo with 21k on clock, I've seen them on pistonheads even for much cheaper.
I've seen loads and I mean loads of 09 around the 8k mark, even 7k.
The car we viewed was mint, and drove fine, but I think it's well overpriced. A quick glance at any online site will tell you that 9k for an 09 twingo 133 without cup pack is too high.
bremb0 said:
POORCARDEALER said:
What would I do?
If you were upfront with me and were honest (instead of the usual Ive lost my job/child is unwell/wifes left etc etc) I would probably give you £400 back and say Im giving my salesman the £100 for the time he spent with you.
(If you had asked for any particular changes/prep to be done and the work had been carried out id deduct that cost too)
Honesty was going to be the route I was taking, we asked dealer if they could locate a car with better spec orginally and they said no.If you were upfront with me and were honest (instead of the usual Ive lost my job/child is unwell/wifes left etc etc) I would probably give you £400 back and say Im giving my salesman the £100 for the time he spent with you.
(If you had asked for any particular changes/prep to be done and the work had been carried out id deduct that cost too)
We've now found other cars with better spec to be much cheaper, and we won't be going ahead with the current car unless you can either match the price or source a different vehicle.
That was going to be the general jist of it, obviously not rudely as dealer has done nothing wrong.
Although the lack of customer service when I mentioned waiting and potentially finding an alternative vehicle was off putting.
POORCARDEALER said:
Ahhh so you have seen a cheaper car...in that case I would be keeping your deposit. All of it.
Yeah, as I said in my first post.So from a dealers point of view you'd rather keep a deposit than make a sale on a car, so there's not much chance dealer will then try and make an attractive offer to keep the sale?
bremb0 said:
Long story short, girlfriend viewed a used car and in the excitement put a deposit down at the weekend.
Since then she has realised she can get the same car with more options for cheaper, it would be a newer car with less mileage.
It's her own fault as she should have looked before putting a deposit down, she knows this, I know this.
Since then she has realised she can get the same car with more options for cheaper, it would be a newer car with less mileage.
It's her own fault as she should have looked before putting a deposit down, she knows this, I know this.
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