The Ferrari Centre, Maidstone
Discussion
I never plug car dealers or garages, but this must be an exception. Dropped in on spec at TFC near Maidstone to look at a 456. I was met by Arthur - super chap and all round font of knowledge on the Fezzas. Took me round their workshops which are frankly 
Unbelievable - never had an experience like that before in anywhere car related - and that includes all those Porsche and Mercedes dealers I have dealt with over the years - shame on you!!
Unbelievable - never had an experience like that before in anywhere car related - and that includes all those Porsche and Mercedes dealers I have dealt with over the years - shame on you!!
I have had nothing but exceptional service from them. It makes the whole experience even better when you buy from some where like the Ferrari Centre. One thing that really sticks out is not only the honesty but they will guide you through the models and discuss which one the the right car for you.
The after sales care is incredible as well and any niggles get sorted out straight away and with no fuss.
A benchmark upon car dealers I think.
The after sales care is incredible as well and any niggles get sorted out straight away and with no fuss.
A benchmark upon car dealers I think.
bqf said:
I never plug car dealers or garages, but this must be an exception. Dropped in on spec at TFC near Maidstone to look at a 456. I was met by Arthur - super chap and all round font of knowledge on the Fezzas. Took me round their workshops which are frankly
Unbelievable - never had an experience like that before in anywhere car related - and that includes all those Porsche and Mercedes dealers I have dealt with over the years - shame on you!!
did you buy it ???Unbelievable - never had an experience like that before in anywhere car related - and that includes all those Porsche and Mercedes dealers I have dealt with over the years - shame on you!!
Finally bought my 360 from TFC in August this year. I say finally because I have been 'courting' them for a couple of years, waiting for the exact spec to come up.
Utter pleasure to deal with and Arthur was superb throughout, patient, knowledge and not at all pushy during this time. I test drove numerous cars throughout this time and the whole while I was made to feel extremely welcome.
The workshops are superb as well and Roger the owner is a great guy and insists on giving you his personal mobile once you buy a car from him with the message "call me anytime if you have problems or questions, no matter how trivial".
Can't recommend enough.
Here's what I bought btw, ticked every option box that I wanted which is why it took so long for me to buy! (Manual, Challenge grills front and rear, crema with race seats, xenons, modular alloys & factory fitted shields plus a mental X-ort exhaust system)
Utter pleasure to deal with and Arthur was superb throughout, patient, knowledge and not at all pushy during this time. I test drove numerous cars throughout this time and the whole while I was made to feel extremely welcome.
The workshops are superb as well and Roger the owner is a great guy and insists on giving you his personal mobile once you buy a car from him with the message "call me anytime if you have problems or questions, no matter how trivial".
Can't recommend enough.
Here's what I bought btw, ticked every option box that I wanted which is why it took so long for me to buy! (Manual, Challenge grills front and rear, crema with race seats, xenons, modular alloys & factory fitted shields plus a mental X-ort exhaust system)
Having bought from TFC, I can honestly say it was the best dealer experience I have ever had when buying any car.
Prior to collection the car was prepared to such a high standard, a standard that many other dealers fall far short of, including those within the main dealer network.
The after sales was also superb, with instant booking in and rectification of some minor issues that cropped up after a couple of months. I would recommend them totally.
Prior to collection the car was prepared to such a high standard, a standard that many other dealers fall far short of, including those within the main dealer network.
The after sales was also superb, with instant booking in and rectification of some minor issues that cropped up after a couple of months. I would recommend them totally.
had my 456 serviced there and upgraded to 612 they had on sale. roger and alistair are quality. they are honest and straight froward and very well informed across just about everything as best i can tell. after sales is faultless even when i ran 612 to nurburgring and the f1 gearbox played up the guys made themselves available on cell to guide me through. That alone is a test of their integrity and attention to detail because a cowboy wouldnt do that as they would be plagued by unhappy folks.
ive had simply horrible main dealer service issues in past as a secondhand car seemed second class in the way i was dealt with. TFC makes the effort all the time and by the way servicing and maintaining these sorts of cars is never cheap but they charge a fair price for great value
ive had simply horrible main dealer service issues in past as a secondhand car seemed second class in the way i was dealt with. TFC makes the effort all the time and by the way servicing and maintaining these sorts of cars is never cheap but they charge a fair price for great value
I will second the service again - I had a problem whilst at a Goodwood breakfast meeting and called Roger who talked me through it.I have never experienced service like it. Brilliant!
Fitzmoresco - Was that the red one a few months ago - looked fantastic!
Redwing - I think I am parked next door to her - I have a little look through the window each time I am there as she is lovely. I can't resist it! If you are ever going for a drive and would like some company...
Fitzmoresco - Was that the red one a few months ago - looked fantastic!
Redwing - I think I am parked next door to her - I have a little look through the window each time I am there as she is lovely. I can't resist it! If you are ever going for a drive and would like some company...
I've known them since they traded from the Old petrol station at Sutton Valence. They've steadily expanded and split the business into separate servicing and sales by trading with honesty and integrity . A credit to them.
I used to get an invite to their trackday at Brands Hatch, great day out with some awesome machinery .
I used to get an invite to their trackday at Brands Hatch, great day out with some awesome machinery .
wineman02 said:
Redwing - I think I am parked next door to her - I have a little look through the window each time I am there as she is lovely. I can't resist it! If you are ever going for a drive and would like some company...
I've not had it out all year, I can't believe it! Next time you're them get them to open it up and try it on, trust me you don't sit in it you do try it on! Hopefully get her out in the spring. Redwing said:
I've not had it out all year, I can't believe it! Next time you're them get them to open it up and try it on, trust me you don't sit in it you do try it on! Hopefully get her out in the spring.
I live in Maidstone so pop in quite often for something or another so will do. She really does look stunning up there and being in red fits in nicely 
Amazing place, sadly I'm not in a position to buy a Fezza, but if I was i'd head straight there.
I used to live in Langley just up the road and I also rented a warehouse a few metres from there for rehearsing with the band I was in at the time. I would always head up there most weeks to check out the stock. I also remember them being in the old place.
I now live in Ashford, but when I'm ever up that way, I always pull up and gawp through the window.
I used to live in Langley just up the road and I also rented a warehouse a few metres from there for rehearsing with the band I was in at the time. I would always head up there most weeks to check out the stock. I also remember them being in the old place.
I now live in Ashford, but when I'm ever up that way, I always pull up and gawp through the window.
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