New PH Classified site - latest update
New PH Classified site - latest update
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Stuart

Original Poster:

11,639 posts

280 months

Tuesday 20th December 2011
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Dear All,

After a few days during which it has become clear that there remain serious issues with performance and functionality on the new PistonHeads classifieds site, and with the realisation that we won’t be able to solve these ahead of the impending Christmas break, we’ve decided to roll back to the old site rather than leave users with these issues until the New Year.

We’ve started the roll back process now, and estimate that it will be complete by around 10am tomorrow morning, by which time we’ll have successfully moved any new ads uploaded to the new site back into the old.

At the same time, we recognise that aspects of the new UX frustrated you as users, and we won’t go live until we’ve taken on board feedback on the various threads and made improvements to the layout and formatting of the site.

We remain convinced that we can deliver a great and innovative set of search tools which will be of real use in helping to find cars for sale, but we also recognise that we need to preserve the ease of use of the old site, and we’ll do just that. We’ll expand our user test team too so that more of you are consulted on the designs during the process, so if you’d like to be part of this then please let me know via PM.

We’d like to thank everyone for their patience over the past week or so. It has been an enormously stressful period for everyone here, and we’re looking forward to being able to enjoy a quiet Christmas before getting on with the job again in the New Year.

Thanks,

Stuart & the PH team

edo

16,699 posts

294 months

Tuesday 20th December 2011
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Thanks, I think that is the right move.


mycerbera

413 posts

296 months

Tuesday 20th December 2011
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Great news, my phone might start ringing again tomorrow & get some stock moving again smile Lets hope it's 3rd time lucky in the new year chaps once it's Fully tested! Happy Christmas! wink

Pwig

12,003 posts

299 months

Tuesday 20th December 2011
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Stuart,

One to add to the update list.

Is there a way when uploading photos that you can do say 9 in one go? Rather than adding each individually?

saaby93

32,038 posts

207 months

Tuesday 20th December 2011
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Are you able to let us know what youre trying to do?
if as suggested before youre trying to migrate both the front end and the database is there a way you can separate the two tasks
a) migrate the database but check the old site can still pull data out of it.
Run with that for a while
b) make the new site sort of live with its new way of accessing the database 'click here to access new site'
Does the new site need to be any more than the new search box at the top while the old site has the traditional menu of cars look
Give users the chance to choose either old or new (as in streetmap)
At least that way there is a planB if something in plan A doesnt work

Good luck smile
- the ideas look good it's how to implement them

Bebee

4,724 posts

254 months

Tuesday 20th December 2011
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Great news, very pleased. beerthumbupbowclap

nutter965

28 posts

193 months

Tuesday 20th December 2011
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Have a restful Christmas and a peaceful new year (a few pints as well) and come back fresh and ready to do battle !!

Merry Christmas to all at PH towers and see you at the Autosports show in January

cavgt40

16 posts

205 months

Tuesday 20th December 2011
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Thank the lord, the old site worked so well and next time around I think you really must use a group of testers to work through the site before you release it

Garlick

40,601 posts

269 months

Tuesday 20th December 2011
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saaby93 said:
Are you able to let us know what youre trying to do?
if as suggested before youre trying to migrate both the front end and the database is there a way you can separate the two tasks
a) migrate the database but check the old site can still pull data out of it.
Run with that for a while
b) make the new site sort of live with its new way of accessing the database 'click here to access new site'
Does the new site need to be any more than the new search box at the top while the old site has the traditional menu of cars look
Give users the chance to choose either old or new (as in streetmap)
At least that way there is a planB if something in plan A doesnt work

Good luck smile
- the ideas look good it's how to implement them
Let's get the roll back sorted, take stock and revisit in a short while. Not saying you can't suggest ideas, or express and interest in future testing, but for now Stuart has explained where we are at.

Pete/ Stuart will post once roll back has taken place, but we are aiming for the 'old' site to go live and the new site to go back into the workshop for care and attention as mentioned above smile

CoolHands

23,407 posts

224 months

Tuesday 20th December 2011
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Personally, I think once the filters work properly and the information has migrated properly, the new system will be fine.

IMI A

9,997 posts

230 months

Tuesday 20th December 2011
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Thats excellent news. If we can keep the old site look and feel with the addition of a search filter as mentioned in an earlier post that would be optimum. If its not broke don't fix it!

WillB

248 posts

290 months

Tuesday 20th December 2011
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Brilliant news guys smile

YellowRS

103 posts

252 months

Tuesday 20th December 2011
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Well Done Chaps smokin

Wacky Racer

41,298 posts

276 months

Tuesday 20th December 2011
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Good luck techies, and I am sure all your hard word behind the scenes IS appreciated...thumbup

Pwig

12,003 posts

299 months

Tuesday 20th December 2011
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Another suggestion for the new site,

on the traders view (vdealer) can you have an option to order it for things like:

Sold - Unsold
Price (low to high)

etc just to make it easier finding our stock for updates

badgers_back

513 posts

215 months

Tuesday 20th December 2011
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woah didn't think you'd do that

you going to bin the developers now???

3200gt

2,727 posts

253 months

Tuesday 20th December 2011
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Great news, that's one thing off my list to Santa.

Stuart

Original Poster:

11,639 posts

280 months

Tuesday 20th December 2011
quotequote all
The fundamentals of the way the new site works are right, we think. Having a way of appending user uploaded ad details with specification data to allow search to throw up cars you might not have though of, or to allow you to narrow down the specific models you want within a much bigger set of search results (all the 6 cyl petrol 3 series tourings, for example) is what's needed.

However we had some data migration issues which made using these tools frustrating and inaccurate, and the layout of ads can be much improved. Several people have commented that it looks as if the site was designed by developers. In fact that's not the case, our brief specified that it shouldn't look too pretty. However our UX guys have already started looking at what can can be done to improve things, and we'll also consider some of the nice stuff in the old site that we really need to hang onto.

3200gt

2,727 posts

253 months

Tuesday 20th December 2011
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Stuart, could you supply the thinking behind having the classifieds and filter boxes on the home page please.
Its always the last bit to load and prevents you moving to you desired section, eg forums until it has loaded. Therefore, every visit to PH's has this nigling load issue. Are the PH user's not intelligent enough to click the classifieds tab, if that's where they want to go?

cayman-black

13,265 posts

245 months

Tuesday 20th December 2011
quotequote all
fk ME IS IT CHRISTMAS ???? Thank you.
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