THREE cars advertised on autotrader - NONE in stock!
THREE cars advertised on autotrader - NONE in stock!
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Discussion

CoolHands

Original Poster:

22,115 posts

217 months

Friday 30th December 2011
quotequote all
I'm sure they all sold this morning? rolleyes

IF it's some kind of scam to get you interested, it doesn't bloody work it's just very annoying. I've narrowed down the choices; mileage; manual; engine size; specs; etc, location, checked on googlemap to see how viable they are to visit, then phone to make sure and BAM "oh we seem to have sold that one, but we have got....(one that's completely off spec for my requirements)". Two main dealers and one independent.

It ain't hard to update a list is it? spanners

Serious buyer; got the money; if it's in stock and correct (as per ad after I've narrowed them all down) it would be sold - easy money.

Perd Hapley

1,750 posts

195 months

Friday 30th December 2011
quotequote all
Autotrader needs some kind of flag button on ads. Then if some trader gets 20 flags for crap like "ACTUAL MILEAGE IS 150,000 NOT 1500" they can be booted off the site.

uncinquesei

918 posts

199 months

Friday 30th December 2011
quotequote all
It may just be because of the Christmas holidays. Sales depts will be open most days but admin will either be off or just one or two in. Often they will be the ones who take sold stuff off stock and they will be dealing with the more pressing matters. It's certainly not in our interest to leave sold cars on for the reasons you point out. Frustrating for the customer though when it happens.

motco

17,314 posts

268 months

Friday 30th December 2011
quotequote all
It's a pretty old technique - put a really attractive car up and draw you to the showroom only to be told "that's it just disappearing round the corner"

I schlepped over to some God-forsaken south London dealer from my then home in Ealing years ago and had this treatment. He had, of course, got another nominally similar car on the forecourt but not at anywhere near the attractive price of the original one.

CoolHands

Original Poster:

22,115 posts

217 months

Friday 30th December 2011
quotequote all
Perd Hapley said:
Autotrader needs some kind of flag button on ads. Then if some trader gets 20 flags for crap like "ACTUAL MILEAGE IS 150,000 NOT 1500" they can be booted off the site.
that is a good idea

CoolHands

Original Poster:

22,115 posts

217 months

Friday 30th December 2011
quotequote all
motco said:
It's a pretty old technique - put a really attractive car up and draw you to the showroom only to be told "that's it just disappearing round the corner"

I schlepped over to some God-forsaken south London dealer from my then home in Ealing years ago and had this treatment. He had, of course, got another nominally similar car on the forecourt but not at anywhere near the attractive price of the original one.
yeah part of the reason I'm annoyed is because I actually drove to see the first one - I didn't ring first. It was an independent dealer, reasonably local to me so I didn't really consider it. They also had it on their own website as well as autotrader. Still wasted an hour and a half though.

MX7

7,902 posts

196 months

Friday 30th December 2011
quotequote all
Perd Hapley said:
Autotrader needs some kind of flag button on ads. Then if some trader gets 20 flags for crap like "ACTUAL MILEAGE IS 150,000 NOT 1500" they can be booted off the site.
Do you really think Autotrader are interested in having banned advertisers? I admit it would be a better buying experience, but the buyers don't make the money.

Perhaps Autotrader could offer a slight discount (2%?) if a seller has sold X amount of cars without complaint about the quality of the adverts.

McSam

6,753 posts

197 months

Friday 30th December 2011
quotequote all
MX7 said:
Do you really think Autotrader are interested in having banned advertisers? I admit it would be a better buying experience, but the buyers don't make the money.

Perhaps Autotrader could offer a slight discount (2%?) if a seller has sold X amount of cars without complaint about the quality of the adverts.
Except the biggest problem with Autotrader adverts is aholes putting prices of, say, £695 when they want £6950 - and so circumventing the higher fees for cars priced over a grand. Autotrader seem quite spectacularly stupid when it comes to the obscene amount of crap adverts, and it is costing them money..

Perd Hapley

1,750 posts

195 months

Friday 30th December 2011
quotequote all
MX7 said:
Do you really think Autotrader are interested in having banned advertisers? I admit it would be a better buying experience, but the buyers don't make the money.

Perhaps Autotrader could offer a slight discount (2%?) if a seller has sold X amount of cars without complaint about the quality of the adverts.
No, but I think it's in their interest to police their site. I wasn't suggesting that traders be instantly auto-banned, but that they should be reminded to list their stock correctly and banned if they still try to manipulate search results. If a search includes too many cars outside a buyer's criteria they won't bother searching Autotrader in the future.

MX7

7,902 posts

196 months

Friday 30th December 2011
quotequote all
Perd Hapley said:
No, but I think it's in their interest to police their site. I wasn't suggesting that traders be instantly auto-banned, but that they should be reminded to list their stock correctly and banned if they still try to manipulate search results. If a search includes too many cars outside a buyer's criteria they won't bother searching Autotrader in the future.
I didn't say instantly, and your suggestion would still lead to banned sellers, which isn't in their interest regardless of the quality of the adverts.

I think Autotrader is run very badly overall, but I don't think banning anyone is the solution. I'd have a 'Report' button, and remove inaccurate adverts but refund 50% of the fee. Sellers will soon realise that it's simply not worth sodding about, and they could still offer a slight discount for the trade sellers with a good track record.

Perd Hapley

1,750 posts

195 months

Friday 30th December 2011
quotequote all
I agree, that would work nicely.

Tyrion

212 posts

171 months

Friday 30th December 2011
quotequote all
MX7 said:
Do you really think Autotrader are interested in having banned advertisers? I admit it would be a better buying experience, but the buyers don't make the money.

Perhaps Autotrader could offer a slight discount (2%?) if a seller has sold X amount of cars without complaint about the quality of the adverts.
The dealers might write the cheques but the full system needs both paying advertisers and happy free users, it can't survive without both. So in a way, the buyers do make the money.

The ads that piss me off most are the ones saying "we will buy your Audi for cash today", listed at £500 so that it shows up at the top when sorted by price. And the other tossers posting "hire this car for a weekend". Again priced to appear first...

CoolHands

Original Poster:

22,115 posts

217 months

Friday 30th December 2011
quotequote all
oh well silver lining and all that - just phoned another one that I hadn't seen before (newer, but higher mileage and slightly more expensive than the ones I had previously looked at), spoke to him - it's in stock, looks right, seeing him tomorrow morning at 10.30 smile

MX7

7,902 posts

196 months

Friday 30th December 2011
quotequote all
Tyrion said:
The dealers might write the cheques but the full system needs both paying advertisers and happy free users, it can't survive without both. So in a way, the buyers do make the money.

The ads that piss me off most are the ones saying "we will buy your Audi for cash today", listed at £500 so that it shows up at the top when sorted by price. And the other tossers posting "hire this car for a weekend". Again priced to appear first...
Obviously you need buyers, but I thought that was a given.

As to the "£99 Hire For A Weekend" adverts, Report>50% refund would sort that out very quickly too. Alternatively, there could be New/Used/Hire sections.

Perd Hapley said:
I agree, that would work nicely.
thumbup

bozmandb9

673 posts

202 months

Friday 30th December 2011
quotequote all
McSam said:
Except the biggest problem with Autotrader adverts is aholes putting prices of, say, £695 when they want £6950 - and so circumventing the higher fees for cars priced over a grand. Autotrader seem quite spectacularly stupid when it comes to the obscene amount of crap adverts, and it is costing them money..
Those advertisers are pretty stupid too, since the adverts never get seen by potential buyers who are searching using their price range in the search selection!

woody2846

1,369 posts

172 months

Friday 30th December 2011
quotequote all
To be fair from a dealers point of view, the days inbetween Christmas and now have been manic. We have sold 8 cars which is more than we sold from the 1st Dec to the 24th. It can also take Auto Trader a while to remove stock once we have requested.

Rich_W

12,548 posts

234 months

Friday 30th December 2011
quotequote all
CoolHands said:
Perd Hapley said:
Autotrader needs some kind of flag button on ads. Then if some trader gets 20 flags for crap like "ACTUAL MILEAGE IS 150,000 NOT 1500" they can be booted off the site.
that is a good idea
Needs to be applied on PH Classifieds too!

carmonk

7,910 posts

209 months

Friday 30th December 2011
quotequote all
Before I learned never to buy from a dealer, I phoned numerous dealers enquiring about specific cars. I won't go into details because it would bore even me, but suffice it to say that every single interaction revealed dodgy dealings, lies, laziness, incompetence or generally scammery - everything from advertising the wrong car to not thinking Cat D was an important point to list on the ad.

CoolHands

Original Poster:

22,115 posts

217 months

Friday 30th December 2011
quotequote all
biggrin

norman156

2,097 posts

218 months

Friday 30th December 2011
quotequote all
McSam said:
MX7 said:
Do you really think Autotrader are interested in having banned advertisers? I admit it would be a better buying experience, but the buyers don't make the money.

Perhaps Autotrader could offer a slight discount (2%?) if a seller has sold X amount of cars without complaint about the quality of the adverts.
Except the biggest problem with Autotrader adverts is aholes putting prices of, say, £695 when they want £6950 - and so circumventing the higher fees for cars priced over a grand. Autotrader seem quite spectacularly stupid when it comes to the obscene amount of crap adverts, and it is costing them money..
This is what irritates me the most about Autotrader adverts. It's especially moronic given that the tight gits who do this essentially end up advertising their car primarily to people who can't afford it.