Official Red Bull F1 T-Shirt defective, who to contact?

[98elise]

My 12 year old son is a huge Red Bull F1 fan, so when we went to GFOS he set out to buy a red bull T-Shirt. We went to the offical truck behind the F1 stand and bought one. It was expensive at around the £30 mark, but he paid for it himself.

6 months later and it seems to be falling apart, there are lots small holes down the front, and my son is gutted. I have T shirts that cost £5 that have lasted years without falling apart!

Obviously we can't take it back to where we bought it, so does anyone know who to contact at red bull, or how you would go about getting it replaced. Its not been worn/washed any more than a normal T-Shirt

This isn't meant to be a name and shame, because it could just be a manufacturing defect, and they may well be happy to replace it.

Edited by 98elise on Wednesday 4th January 21:08

[chris333]

send it to:

Mr. R Dennis
Chertsey Road
Woking
Surrey GU21 4YH

I'm sure he will be happy to supply a replacement.

[V6Alfisti]

Maybe get in touch

here http://www.redbull.co.uk/cs/Satellite/en_UK/Contac...

or here http://www.redbullshop.com/redbull/pages/contact/c...

[e-mail]

Hope they can help

"How long is the warranty term for the ordered articles?

We offer high-quality goods. If articles are delivered with any material or manufacturing defects, then please notify us immediately. In the case of an article breaking during the warranty term, we offer a repair or replacement service for 2 years after the purchase date. This legal warranty can only be provided if the defect already existed at the time of purchase. "

Edited by V6Alfisti on Wednesday 4th January 20:24

[98elise]

V6Alfisti said:

Maybe get in touch

here http://www.redbull.co.uk/cs/Satellite/en_UK/Contac...

or here http://www.redbullshop.com/redbull/pages/contact/c...

[e-mail]

Hope they can help

"How long is the warranty term for the ordered articles?

We offer high-quality goods. If articles are delivered with any material or manufacturing defects, then please notify us immediately. In the case of an article breaking during the warranty term, we offer a repair or replacement service for 2 years after the purchase date. This legal warranty can only be provided if the defect already existed at the time of purchase. "

Edited by V6Alfisti on Wednesday 4th January 20:24

Thanks, the bullshop one might be worth trying

[98elise]

chris333 said:

send it to:

Mr. R Dennis
Chertsey Road
Woking
Surrey GU21 4YH

I'm sure he will be happy to supply a replacement.

Thats plan B