Porsche Battery Failure
Discussion
Folks
In a nutshell, car wouldn't start (Carrera s 997.1, 5 years old, full OPC warranty, I bought it used approved from an OPC in July last year), despite having been ok 5 days earlier. Called Porsche Assist, RAC man came out and diagnosed a bad cell and failed battery. Called Porsche Assist who said a new battery could be fitted as long as it was an official Porsche battery.
Next morning, said Porsche battery was collected by RAC from my nearest OPC (not the one I bought the car from), I was charged £187, and RAC fitted the new battery. RAC was still unhappy, suspecting a faulty starter motor, and so the car was recovered to my nearest OPC (RAC got the car started, so I drove it there but it would not restart once we arrived).
OPC had the car for the new year weekend, charged it fully and have said it is all fine now.
So my question is about the £187 I have shelled out for the new battery. I understand that the battery is not covered by the OPC warranty, but is it reasonable to expect that it shouldn't have failed 5 months after I bought the car? I've written a nice letter to the OPC that sold me the car, asking for a goodwill gesture (as suggested by my local OPC), but i wonder what you think my chances are?
Thanks all
Steve
In a nutshell, car wouldn't start (Carrera s 997.1, 5 years old, full OPC warranty, I bought it used approved from an OPC in July last year), despite having been ok 5 days earlier. Called Porsche Assist, RAC man came out and diagnosed a bad cell and failed battery. Called Porsche Assist who said a new battery could be fitted as long as it was an official Porsche battery.
Next morning, said Porsche battery was collected by RAC from my nearest OPC (not the one I bought the car from), I was charged £187, and RAC fitted the new battery. RAC was still unhappy, suspecting a faulty starter motor, and so the car was recovered to my nearest OPC (RAC got the car started, so I drove it there but it would not restart once we arrived).
OPC had the car for the new year weekend, charged it fully and have said it is all fine now.
So my question is about the £187 I have shelled out for the new battery. I understand that the battery is not covered by the OPC warranty, but is it reasonable to expect that it shouldn't have failed 5 months after I bought the car? I've written a nice letter to the OPC that sold me the car, asking for a goodwill gesture (as suggested by my local OPC), but i wonder what you think my chances are?
Thanks all
Steve
If you don't ask - you don't get.
Always worth a try. I did this (albeit with BMW) a few years back when I found a pair of front brake discs and pads went on my M3 just six months after buying an approved used car. I hadn't done a huge amount of miles in that time but I received an 80% contribution towards the cost of parts and labour as a goodwill gesture
Always worth a try. I did this (albeit with BMW) a few years back when I found a pair of front brake discs and pads went on my M3 just six months after buying an approved used car. I hadn't done a huge amount of miles in that time but I received an 80% contribution towards the cost of parts and labour as a goodwill gesture
It depends on how you have used the car, the mileage driven etc.
Batteries have always been a grey area, as there are many factors that can cause the cells to fail(leaving lights on oover a few days, or just lack of use for a month or 2, but having said that if there is a fault within the vehicle causing the bayyery to conswquentially fail, everything should be covered
Batteries have always been a grey area, as there are many factors that can cause the cells to fail(leaving lights on oover a few days, or just lack of use for a month or 2, but having said that if there is a fault within the vehicle causing the bayyery to conswquentially fail, everything should be covered
khushy said:
its a consumable - drive on - enjoy the drive!
Yip , I'd agree on that , Porsche batteries are a consumables, mine failed afte 18 months, had a Volvo for 10 years still on original battery , Toyota for 7 years , still on original battery.P ones are cack, and expensive cack at that.
I can sympathise, I had a very similar experience in 2010. It was 3 months after I took delivery of the car and I got the usual consumable routine. To cut a long story short, I pointed out that it was not reasonable to have battery fail on a car after 3 months and regardless of whether warranty or dealer covered it, I was not going to be out of pocket, they took the hint and fixed it FOC.
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