Rolex Service
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Discussion

bad company

Original Poster:

21,920 posts

297 months

Thursday 12th January 2012
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Has anybody here used Russell Talerman - http://www.russelltalerman.com/index.php ?

My watch needs a service and they seem to be quicker and cheaper than Rolex UK.

S6 Devil

3,556 posts

264 months

Thursday 12th January 2012
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I've used him for my Breitling and will be using him for my Rolex shortly. The Breitling came back good as new. I can highly recommend him.

bad company

Original Poster:

21,920 posts

297 months

Saturday 14th January 2012
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Thanx I will call them.

al1991

4,552 posts

211 months

Saturday 14th January 2012
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Comes highly recommended.

I believe DomH, the watch trader off here uses him.

bad company

Original Poster:

21,920 posts

297 months

Friday 20th January 2012
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Thanks for the help guys. I took my pride & joy into them yesterday. Apparently it will be ready in about 3 weeks so will report back then.

HoHoHo

15,401 posts

281 months

Friday 20th January 2012
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I was in the same dilemma ad I had also broken the winder due to a shock from chopping wood with mine on my wrist!

I used Watch Doctors and they fixed, serviced, replaced various parts (with genuine Rolex) and polished it back to new all for £169 which I thought was pretty good.

Back from being away on busienss and looking at it this morning it looked like it did 10 years ago yes

Edited by HoHoHo on Friday 20th January 20:27

bad company

Original Poster:

21,920 posts

297 months

Tuesday 14th February 2012
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Picked my Rolex up from Russell Tallermans today. Good as new! smile

ecain63

10,653 posts

206 months

Tuesday 14th February 2012
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Not an advertising pitch but we do Rolex servicing. We have a fully certified watchmaker with over 30 years on the bench with Rolex, omega, tag, longines etc. If you're interested just pm me.
Turnaround is normally circa 5 to 10 working days.
Eddie

bad company

Original Poster:

21,920 posts

297 months

Wednesday 15th February 2012
quotequote all
ecain63 said:
Not an advertising pitch but we do Rolex servicing. We have a fully certified watchmaker with over 30 years on the bench with Rolex, omega, tag, longines etc. If you're interested just pm me.
Turnaround is normally circa 5 to 10 working days.
Eddie
Eddie

I'm sure your guy is very good but is he Rolex authorised/qualified?

ecain63

10,653 posts

206 months

Wednesday 15th February 2012
quotequote all
bad company said:
ecain63 said:
Not an advertising pitch but we do Rolex servicing. We have a fully certified watchmaker with over 30 years on the bench with Rolex, omega, tag, longines etc. If you're interested just pm me.
Turnaround is normally circa 5 to 10 working days.
Eddie
Eddie

I'm sure your guy is very good but is he Rolex authorised/qualified?
Yes he is fully Rolex certified. His reputation on the south coast is enviable, having worked for the top dealers in the south. He is a contract worker now of whom we are associated. Just drop me a line for more info.

Eddie

bad company

Original Poster:

21,920 posts

297 months

Thursday 16th February 2012
quotequote all
ecain63 said:
Yes he is fully Rolex certified. His reputation on the south coast is enviable, having worked for the top dealers in the south. He is a contract worker now of whom we are associated. Just drop me a line for more info.

Eddie
That's good to know Eddie tho I have just had mine done.

ecain63

10,653 posts

206 months

Friday 17th February 2012
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That's cool mate, at least you know now. Lol

bad company

Original Poster:

21,920 posts

297 months

Monday 20th February 2012
quotequote all
ecain63 said:
Yes he is fully Rolex certified. His reputation on the south coast is enviable, having worked for the top dealers in the south. He is a contract worker now of whom we are associated. Just drop me a line for more info.

Eddie
Eddie If your guy is certified Rolex, competitive priced and turning the work around quickly I should advertise the fact. I shopped around as I was quoted £600 and 3 months to get my day\date serviced by Goldsmiths. I ended up paying £384 (including VAT) and the watch was done in 3 weeks.

If you can do better - SHOUT ABOUT IT !!bigmouth

Grey Ghost

4,611 posts

251 months

Monday 20th February 2012
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bad company said:
ecain63 said:
Yes he is fully Rolex certified. His reputation on the south coast is enviable, having worked for the top dealers in the south. He is a contract worker now of whom we are associated. Just drop me a line for more info.

Eddie
Eddie If your guy is certified Rolex, competitive priced and turning the work around quickly I should advertise the fact. I shopped around as I was quoted £600 and 3 months to get my day\date serviced by Goldsmiths. I ended up paying £384 (including VAT) and the watch was done in 3 weeks.

If you can do better - SHOUT ABOUT IT !!bigmouth
This is an interesting subject to me. I am looking at buying a SH Sea Dweller and prices appear to be in a fairly fixed range with watches at the top end having had a full service within the past 12 months. Clearly if a watch has not had a service since new (most of the ones I am looking at are 2004/06 vintage) this would be a bargaining point. However, there has been mention on here recently that Rolex will no longer supply parts to any non authorise dealer - new UK MD or something was suggested as reason behind this.

Therefore would a certified Rolex expert fall into this situation or would they still be able to get hold of service parts, bezels, faces etc if required?

Thoughts gratefully appreciated as I would happily deliver the watch to a recommended person to get the "right" service.

ecain63

10,653 posts

206 months

Friday 2nd March 2012
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Sorry ive not posted earlier. Right, seeing as its been asked for i think i'll shout a little. Heres a couple of example prices (please do contact me for more specific / PH rate prices)

Rolex service (regular service as per the book) - £300 + vat
Saph Glass for Sub or equiv - £150 + Vat fitted

All services include a refurb of strap and case (worn pins can also be replaced at a small cost). Daytona and other 'Sport' models can be serviced as per above but Rolex do not allow the distribution of additional parts outside the main / central workshops. Service items are ok but if you need anything beyond that the watch will have to go direct to Rolex. Other marques are catered for, just ask and i'll respond.

Edited: Average service turnaround is 5 to 10 working days.

Eddie

ecain63

10,653 posts

206 months

Friday 2nd March 2012
quotequote all
Grey Ghost said:
bad company said:
ecain63 said:
Yes he is fully Rolex certified. His reputation on the south coast is enviable, having worked for the top dealers in the south. He is a contract worker now of whom we are associated. Just drop me a line for more info.

Eddie
Eddie If your guy is certified Rolex, competitive priced and turning the work around quickly I should advertise the fact. I shopped around as I was quoted £600 and 3 months to get my day\date serviced by Goldsmiths. I ended up paying £384 (including VAT) and the watch was done in 3 weeks.

If you can do better - SHOUT ABOUT IT !!bigmouth
This is an interesting subject to me. I am looking at buying a SH Sea Dweller and prices appear to be in a fairly fixed range with watches at the top end having had a full service within the past 12 months. Clearly if a watch has not had a service since new (most of the ones I am looking at are 2004/06 vintage) this would be a bargaining point. However, there has been mention on here recently that Rolex will no longer supply parts to any non authorise dealer - new UK MD or something was suggested as reason behind this.

Therefore would a certified Rolex expert fall into this situation or would they still be able to get hold of service parts, bezels, faces etc if required?

Thoughts gratefully appreciated as I would happily deliver the watch to a recommended person to get the "right" service.
It seems that its only the 'Sports' models such as the Daytona that Rolex have halted parts distribution on. We can get parts for almost all the other variants.

taffyracer

2,093 posts

274 months

Saturday 3rd March 2012
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eddie, i;d be interested, for some readson the email function doesn't work, can you email me on devans at pe-group.co.uk so we can have a chat about servicing, i ahve a sub that needs some attention

hilly10

7,543 posts

259 months

Saturday 3rd March 2012
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Hi guys

I have just purchased a 1985 Sub 16800 which was authenticated and completely overhauled by Rolex uk changing the crystal hands and dial as part of the service. This was carried out in FEB 2008. When in the future should I be looking to have another service, obviously not needing the dial etc again

LukeBird

17,170 posts

240 months

Saturday 3rd March 2012
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They recommend 5 years between servicing.
Personally I wouldn't do it quite that frequently, as long as the watch is running well.

stuartmmcfc

8,775 posts

223 months

Wednesday 7th March 2012
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My Rolex arrived today by post, back from it's service at Russell Talerman.
The good bits: it looks as good as it's done when its been at Rolex ie like brand new (its 25 years old) plus it was very reasonable- over £100 cheaper than if Rolex had carried out the work.
The Bad bit (oh dear): their customer service is appalling.
No call to say it had arrived in the post (yes it was sent recorded etc so I could see it had been signed for by "someone" but it would have been nice to get a call saying yes it's arrived and it will take "x" weeks).
The original estimate for the work was 3 weeks.
After 4 weeks no call so I called them.
it was promised in 1 weeks time,
Two weeks later I'd still had no phone call so I had to call them to find out what was happening and it was ready but no one had contacted me to tell me and take payment.
It's a small thing but is it to much to expect a phone call to keep me in the picture?
So- no complaints with the work or the price but I'm not sure I could recommend them to a friend.