Elephant Car Insurance
Discussion
Must say, I'm impressed. I'd lost my insurance certificate (stupid me, I know), phoned them up, expecting to have to pay an expensive admin fee (their T&Cs seem to suggest £17.50) spoke to the guy on the telephone and he emailed me a replacement certificate free of charge! Thought I'd post a positive story, being as there are so many negative posts around these days.
It's a sad indictment on the insurance industry that you can pay hundreds if not thousands of pounds a year for a service you may not even use and yet it's still a bonus to be sent an email for free...
I think the insurance industry have successfully brainwashed the nation into thinking that level of service is acceptable!
I think the insurance industry have successfully brainwashed the nation into thinking that level of service is acceptable!
Lucky13 said:
You won't be so happy when you have claim. Especially when there is a conflict of interests and they insure both cars involved.
There is a reason why Admiral, Elephant and Bell are the cheapest around.
I'm with Admiral, which is Elephant's sister company. I was hit by another Admiral driver, and they were fine. Got my car fixed at a main BMW dealer, no trouble at all.There is a reason why Admiral, Elephant and Bell are the cheapest around.
Fully understand everyone has different experiences with claims. I had a bad one, they offered me £1500 for whiplash when i hadn't even mentioned any injury or pain and then drew out the whole process over 3 months for repairing my car.
TBF I wouldn't have been able to afford my car with anyone else at that age as they are very cheap.
TBF I wouldn't have been able to afford my car with anyone else at that age as they are very cheap.
Lucky13 said:
You won't be so happy when you have to claim. Especially when there is a conflict of interests and they insure both cars involved.
There is a reason why Admiral, Elephant and Bell are the cheapest around.
Yes they are the cheapest, but by far NOT the best...There is a reason why Admiral, Elephant and Bell are the cheapest around.
And as long as you don't claim, took me 2 months to get money for a write off. Then I enquired regarding excess as not my fault and received a letter that 2 years NCB taken off as no details provided(the letter was sent more than a year later). Even though the RTA was registered and attended by the police and ambulance, and details were passed to the insurance the next day.
Annoying is the least...
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k that.