Range Rover service indicator and stuck brakes
Discussion
I am having a bad moment with my Range Rover Supercharged. For the last 3 years it seems to have been horrendously expensive on fuel consumption and it has gone through 2 sets of rear discs and pads. Each time its been into the garage they say that there is nothing wrong and the discs are sacrificial so you do have to expect them to wear down. Well I think I have now got to the bottom of the problem. For the last goodness knows how long the rear brakes have been slightly sticking on. This has the effect of reducing the mpg or to think of it in other terms, it must be like pulling a trailer everywhere I go. Has anyone had the same problem? Anyway, I went back to the dealer and told him what I thought about not rectifiying the problem 3 years ago and he said we have not seen the car for a service for a long while. Well I said, thats because the service indicator light as per the instruction manual has not come on to tell me to service the car. Ah they said we dont believe that you have that fitted on your car, although it clearly states in the manual that the S/C will tell you when it needs servicing. Now I am faced with two problems. One that I have a car that has not been serviced as it should so presumably it will now be worth £2.25 rather than £5.50 when I come to sell it, and secondly LR dealer will not accept responsibility for the rear brake fault as the car has not been services. This sounds utter rubbish to me, and one for the lawyers. anyone had anything similar, please let me know as my blood is boiling over this. Think of the fuel that I have wasted pulling a trailer around for the last 3 years!
hi thanks for the reply the car is an 2006 and I am the only owner, having bought it new. It was last serviced in 2008. I dont use it a lot and it has only covered 53,000 miles. I realised that there must be a fault with the automatic service light during last year and started to have the argument with Land Rover who refused to acknowledge that its their fault my car has not been serviced. I fully appreciate that one should be reponsible for meeting service schedules , but when a car instruction book clearly states that the light will indicate when it needs a service I dont offer myself up for a pasting I wait for the light to come on....which it didnt. This came to light as the brakes failed again and the dealer said we have not seen the car for a service. I am going around and around with this problem. Its chicken and egg. But in essence I believe the problem is down to Land Rover for the failure of the service light.
I can understand the frustration, especially when you had it from new as well. Has the service light ever work?
Is there a service light at all? despite what the instructions say?
I tend to put things in writing and would now to the garage and LR, if things go further then at least you have written correspondence to use later. I supose it may be argued that if a fault occured before a service is due then they would expect you to bring it in. If sticking rear brakes is something most people would notice? I dont think they are especially in the monster of a S/C Althoguh not having it services for more than 2 years (if Ive read your notes correctly) would this have been reasonable to a normal person. Perhaps not although you are doing lowish miles. Its debatable thats for sure.
I take it you have no extended warrenty which is conditional on the servcing schedule.
So take it slowly - service light was there ever or is the book wrong?
Is there a service light at all? despite what the instructions say?
I tend to put things in writing and would now to the garage and LR, if things go further then at least you have written correspondence to use later. I supose it may be argued that if a fault occured before a service is due then they would expect you to bring it in. If sticking rear brakes is something most people would notice? I dont think they are especially in the monster of a S/C Althoguh not having it services for more than 2 years (if Ive read your notes correctly) would this have been reasonable to a normal person. Perhaps not although you are doing lowish miles. Its debatable thats for sure.
I take it you have no extended warrenty which is conditional on the servcing schedule.
So take it slowly - service light was there ever or is the book wrong?
I have a 56-plate RR S/C - from what I understand the service indicator does not display until there are 1,000-1,500miles remaining until your next service. I think the interval is roughly 12-14k miles between service, depending on driving style.
My BMW's had a similar system (think it came from them when designed), although they had a countdown too. Personally, I would never do the mileage for the indicator to come on for the BMW, so just serviced every 2 years (I think coinciding with the brake fluid change).
I've only had the RR a year, but the one previous owner put 50k on it in 4.5 years. Looking at the service book, it does match with around 12k miles between services, sometimes 1 year, sometimes 1.5years - it was a company director car, so was serviced on the indicator.
My BMW's had a similar system (think it came from them when designed), although they had a countdown too. Personally, I would never do the mileage for the indicator to come on for the BMW, so just serviced every 2 years (I think coinciding with the brake fluid change).
I've only had the RR a year, but the one previous owner put 50k on it in 4.5 years. Looking at the service book, it does match with around 12k miles between services, sometimes 1 year, sometimes 1.5years - it was a company director car, so was serviced on the indicator.
Edited by Moycie on Friday 20th January 11:59
I have never seen the service indicator light. It was only when I enquired that the dealer said it may not have one fitted although the book says it does! Thats the whole problem.
1. failed to keep service schedule hence devalued car as service light not working
2. Brake fluid not changed at service, could be the problem seized rear caliper due to old brake fluid
I will have to see what LR suggest, but by far the biggest issue is not having a service history. The dealer didnt want to buy it as it hadnt been serviced when I enquired about a part ex.
1. failed to keep service schedule hence devalued car as service light not working
2. Brake fluid not changed at service, could be the problem seized rear caliper due to old brake fluid
I will have to see what LR suggest, but by far the biggest issue is not having a service history. The dealer didnt want to buy it as it hadnt been serviced when I enquired about a part ex.
I forgot to ask which type of dash you have - there was a change in 2006 to a newer style of information centre on the dash not the older BMW style one.
The newer one only has a dot matrix display in the middle and will only say when the next service is when it has worked out that you are 1,000 miles to your next service. There is not "service due light", just text on the display.
The BMW style one looks like this, with a separate service indicator display (marked 9 on picture).
Check out this thread:
http://www.fullfatrr.com/forum/topic1263.html
It does sound rather frustrating though, the problem should have been recognised when they replaced the discs before, whether the car was serviced or not. I guess they can claim it was too long ago though, so not very helpful.
The newer one only has a dot matrix display in the middle and will only say when the next service is when it has worked out that you are 1,000 miles to your next service. There is not "service due light", just text on the display.
The BMW style one looks like this, with a separate service indicator display (marked 9 on picture).
Check out this thread:
http://www.fullfatrr.com/forum/topic1263.html
It does sound rather frustrating though, the problem should have been recognised when they replaced the discs before, whether the car was serviced or not. I guess they can claim it was too long ago though, so not very helpful.
i think this is my display, but its tricky to recognise it with everything lit up on your image whereas normally they are all blacked out
I DO reckon that if the book says there is a warning, and there isnt one fitted to the car, this all lands at the feet of Land Rover. End of story really. I dont know how to get them to recognise this without getting lawyers on the job.
I DO reckon that if the book says there is a warning, and there isnt one fitted to the car, this all lands at the feet of Land Rover. End of story really. I dont know how to get them to recognise this without getting lawyers on the job.
Actually, thinking about it - whichever dash you have, they both have a service indicator anyway, so it doesn't matter.
The fact they said you "don't have one" is rubbish. They all do. Either in the Handbook or the Service Record Book (I think it's the service book) - there is a table in the front, if I remember correctly, showing service intervals for each Land Rover model....shown clearly, the Range Rover states something like "as per service indicator" (I think it is something like that - I am at work, so haven't got the booklet to hand).
In fact, even when I bought the car, I asked about servicing and was told it is "when the computer has said it needs it". I reckon whoever you spoke to has no idea each Land Rover / Range Rover has a different service schedule. The Range Rover Sport is different to the Range Rover.
The fact they said you "don't have one" is rubbish. They all do. Either in the Handbook or the Service Record Book (I think it's the service book) - there is a table in the front, if I remember correctly, showing service intervals for each Land Rover model....shown clearly, the Range Rover states something like "as per service indicator" (I think it is something like that - I am at work, so haven't got the booklet to hand).
In fact, even when I bought the car, I asked about servicing and was told it is "when the computer has said it needs it". I reckon whoever you spoke to has no idea each Land Rover / Range Rover has a different service schedule. The Range Rover Sport is different to the Range Rover.
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