Car trouble

[01samuelr]

Dont know if this is in the right section but would like it to stay here please.

Right i purchased a car on saturday and all was rosy. Then driving to work on monday the engine management light makes an apperance and remains on for the remainder of the jurney.

I ring the vauxhall dealer and tell them my story. The car was purchased from a main dealer about an hour and a half away and booked in on thursday for them to fix it. Now i have a vauxhall dealer a mile down the road to me,would it be unreasonable for me to take the car to this dealer and forward the diagnostics bill to the far away dealer. Or ask gor compensation and for them to pay for fuel cost. I will also be taking a days holiday to take the car.

Cost of finding the fault £40 at local dealer, waranty for part
Cost of petrol to the far away dealer £30-40
So im not saving anything so am i being unreasonable for a) wanting compensation for waste of my time and fuel cost, and b) not taking a days holiday and fuel cost, and for them to absorb the cost?

Sorry for poor gramyr and speiling im a mountain dwelling welshman

[EDLT]

If the Vauxhall dealers are from different groups there is almost no chance they'd pay up, it isn't their fault you live miles away and you haven't given then the opportunity to fix it. Even if they are part of the same group it can be difficult taking it to another garage.

[Jimmyarm]

If it's a Vauxhall warranty then it shouldn't matter which Vauxhall dealer you take it too.

Charging a diagnostic fee is a bit naughty as well unless it is a non warranty item.

[01samuelr]

The car is on an 06 plate and 30k on the clock. The waranty is with an external company that the vauxhall dealer supplied with the car. Should the diagnostics be covered?

[randlemarcus]

What have the original dealer said about the issue? It might be that they would prefer to collect the car, and keep the money in house.

[01samuelr]

Werent interested. The managers on "holiday" so no one there to make the call.

I am taking the car to the local dealer. I would rather pay £40 quid and be delt with in a way i find acceptable and i know some of the lads that work there. So i trust their work and wont take the piss

[zollburgers]

If it turns out to be a serious problem and you take it somewhere else to be fixed first, you will have a very hard battle to reject the car.

[DanielJames]

Make friends with the dealers, you'll be there a lot

My friends on his second engine and third headgasket, all replaced by VX warranty luckily

[Ozzie Osmond]

zollburgers said:

If it turns out to be a serious problem and you take it somewhere else to be fixed first, you will have a very hard battle to reject the car.

^^^^ This

Also, there are 2 separate things here,

1) The dealer's obligations under Sale of Goods Act (i.e.legally implied warranty of quality and fitmness for purpose)
2) The terms of the separate warranty provided by a third party.

You cannot reasonably get (1) by going anywhere other than back to the dealer where you bought the car and giving him a chance to fix it.

How you deal with (2) depends on the detailed wording of the written warranty. However, I would not expect it to make you go back to the original dealer.

Personally I doubt there is any realistic alternative to going back to the original dealer.