BA no lights and no tv for toronto-london 7 hours

[easter]

compensation = £30 gift vouchers for their online shop


errr cheers

was expecting a upgrade or air miles atleast

edit this made me feel a bit better , but still

http://www.dailyrecord.co.uk/news/uk-world-news/20...

Edited by easter on Thursday 9th February 10:02

Edited by easter on Thursday 9th February 10:19

[Puggit]

Tricky one - at the end of the day they legally met their requirements of moving you from A to B. I'd agree that £30 is fairly shonky, and if you feel strongly about it then let them know that's not suitable.

As YYZ-LHR is a night flight, I guess they don't consider it a big problem.

I've just sent BA some comments about my recent trip where I was only able to check-in online for 1 of my 4 flights (BA/AA then AA/BA), so we ended up with rubbish seats. They merely said thanks for letting us know we'll take note and review in the next meeting (or something along those lines).

[Nicholas Blair]

Shoddy performance.

I'm staggered at the number of crappy reviews they get on Skytrax for their Business/First offering.

Not the airline they used to be.

[havoc]

Surprisingly* in this competitive world*, airline service seems to be deteriorating - there's only a few who do actually GAF.



* Or not - profit-levels for most scheduled carriers are wafer-thin and the 'alliances' have reduced true competition to 2 or 3 carriers on each major route.

[ChasW]

I suffered partial failure of the entertainment system on Air New Zealand LA to London in business class. Cabin was full. They gave me cash vouchers which could be put towards another ticket or redeemed. I cashed them in ang got about £70

[Simon Brooks]

Cathay Pacific HK to London August 2010, total failure of tv system for just the seat I was sitting in, not a happy bunny as I tend to not sleep on long hauls, made a real fuss, ended up with £250 worth of Etienne Aigner ladies watch

[easter]

Simon Brooks said:

Cathay Pacific HK to London August 2010, total failure of tv system for just the seat I was sitting in, not a happy bunny as I tend to not sleep on long hauls, made a real fuss, ended up with £250 worth of Etienne Aigner ladies watch

to be fair i was given about 10 minitures of vodka and whiskey aswell

[Puggit]

Simon Brooks said:

made a real fuss, ended up with £250 worth of Etienne Aigner ladies watch

Not much use if you're called Simon?!

[rsv gone!]

Puggit said:

Simon Brooks said:

made a real fuss, ended up with £250 worth of Etienne Aigner ladies watch

Not much use if you're called Simon?!

Not at the weekends......

[Simon Brooks]

Puggit said:

Simon Brooks said:

made a real fuss, ended up with £250 worth of Etienne Aigner ladies watch

Not much use if you're called Simon?!

one step ahead of you lads, daughter has her birthday in October

[shirt]

Simon Brooks said:

Cathay Pacific HK to London August 2010, total failure of tv system for just the seat I was sitting in, not a happy bunny as I tend to not sleep on long hauls, made a real fuss, ended up with £250 worth of Etienne Aigner ladies watch

didn't realise causing a fuss would work. i have a knack of being in the only seat with no sound or a snowstorm on screen.

[TheHeretic]

Which is why a gizmo with a decent battery is a bonus! No movies? No problem!

[jaybirduk]

One of the reasons I spend a bit of time packing my iPad with entertainment when I travel

[Simon Brooks]

shirt said:

Simon Brooks said:

Cathay Pacific HK to London August 2010, total failure of tv system for just the seat I was sitting in, not a happy bunny as I tend to not sleep on long hauls, made a real fuss, ended up with £250 worth of Etienne Aigner ladies watch

didn't realise causing a fuss would work. i have a knack of being in the only seat with no sound or a snowstorm on screen.

You'd be surpirised how much fuss I can make when someones at fault and I get a sniff of freebies the last thing they want on a packed flight is a passenger making an extended reasoned, calm and justified complaint

[FurtiveFreddy]

People still travel on BA?

[shirt]

Simon Brooks said:

shirt said:

Simon Brooks said:

Cathay Pacific HK to London August 2010, total failure of tv system for just the seat I was sitting in, not a happy bunny as I tend to not sleep on long hauls, made a real fuss, ended up with £250 worth of Etienne Aigner ladies watch

didn't realise causing a fuss would work. i have a knack of being in the only seat with no sound or a snowstorm on screen.

You'd be surpirised how much fuss I can make when someones at fault and I get a sniff of freebies the last thing they want on a packed flight is a passenger making an extended reasoned, calm and justified complaint

as long as the booze keeps coming, i'm fine. klm refused to serve me any more booze on the last redeye i took, the gits.

[pushthebutton]

FurtiveFreddy said:

People still travel on BA?

Yes. Why not?

[zac510]

I flew a BA flight a few months ago that didn't have an on-demand video system. It's been so long since I've seen a plane without that I just assumed they'd all been upgraded! It sucked but it made me realise how good we have it now.

[jaybirduk]

I got upgraded on VA from premium economy to upper, but the upper entertainment system wasn't working - bit of a dilemma but I decided to stay put in the upper seat.

[Extra 300 Driver]

jaybirduk said:

I got upgraded on VA from premium economy to upper, but the upper entertainment system wasn't working - bit of a dilemma but I decided to stay put in the upper seat.

Do you mean VS? They did give free flights out if the IFE failed