Fiat servicing LOL
Discussion
Took my Panda to the local franchised dealer for its 24k service today, was quoted the menu price of...£367!
The expression 'stealer' popped into my head.
I asked to see what the service included and was shown a list of 7 or 8 bullet points; just oil, filters, the usual - no pumps, belts etc.
I pointed out that:
a) I could surely buy the Fiat-branded parts myself for a lot less than £100, and
b) This (very) basic service was over 7% of the new purchase price of the car!
He then went on to explain that their labour rate was something like £97.50 per hour. I opined that they were not, as far as I could see, an Official Porsche Centre and I was not looking to have my GT3 serviced - this is a Panda, FFS!
I also noticed that the menu pricing for the 500 and Panda was wildly different, with the 500 being generally much cheaper, for what is ostensibly the same car.
Genuinely shocked by what Fiat UK think they can get away with charging. Is this typical?
The expression 'stealer' popped into my head.
I asked to see what the service included and was shown a list of 7 or 8 bullet points; just oil, filters, the usual - no pumps, belts etc.
I pointed out that:
a) I could surely buy the Fiat-branded parts myself for a lot less than £100, and
b) This (very) basic service was over 7% of the new purchase price of the car!
He then went on to explain that their labour rate was something like £97.50 per hour. I opined that they were not, as far as I could see, an Official Porsche Centre and I was not looking to have my GT3 serviced - this is a Panda, FFS!
I also noticed that the menu pricing for the 500 and Panda was wildly different, with the 500 being generally much cheaper, for what is ostensibly the same car.
Genuinely shocked by what Fiat UK think they can get away with charging. Is this typical?
Dealer has been back in touch to offer me a fixed price service plan; 2 years servicing inc. 2 MOTs (which can be deferred outside the 2 year period) for a slightly more reasonable £349.
I pointed out the lunacy of this price compared to the single service cost and he waffled some old bolleaux about "that's the manufacturer price, we are a dealer so this our price" (no, I've no idea either) but I may just go for this as we plan to keep the car.
Makes the three year plan I got off VW look a bargain at £250 though.
I pointed out the lunacy of this price compared to the single service cost and he waffled some old bolleaux about "that's the manufacturer price, we are a dealer so this our price" (no, I've no idea either) but I may just go for this as we plan to keep the car.
Makes the three year plan I got off VW look a bargain at £250 though.
That's ridiculous...
They're spending <£100 on parts (as you say... Prob more like £50 ...If that, trade).... So how many hours at their labour rate do they dedicate solely to your Panda?
Car up on ramp, drain oil, check over, replace oil and air filter, possibly pollen filter, fill up with oil... Anything else?)
LOL!
G.
They're spending <£100 on parts (as you say... Prob more like £50 ...If that, trade).... So how many hours at their labour rate do they dedicate solely to your Panda?
Car up on ramp, drain oil, check over, replace oil and air filter, possibly pollen filter, fill up with oil... Anything else?)
LOL!
G.
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