X5 BMW Warranty away to run out…
X5 BMW Warranty away to run out…
Author
Discussion

Pat Mustard

Original Poster:

14 posts

177 months

Wednesday 22nd February 2012
quotequote all
Hi,

Could any one help me?

I have a BMW X5 Diesel currently under BMW warranty and it is has 59 000 miles. By the time I get round to renewal time for the warranty it will no doubt be over the 60K mark.
Could some one in the know please tell me is it worth renewing with BMW as I have heard the cover drops and the price rises. Or is it worth taking out cover that would still let me get the car repaired at BMW with the likes of warranty Direct?

Any feed back would be appreciated.

Thank you.


Fox-

13,575 posts

277 months

Wednesday 22nd February 2012
quotequote all
At 60k the price rises but you can still buy a comprehensive policy.

If you take out a monthly policy at under 60k miles the price is then fixed. I wonder if you could cancel it early and take it out again or something to dip in under 60k?

laingy

676 posts

272 months

Wednesday 22nd February 2012
quotequote all
mine has done 100k miles, no major problems.

Zato

330 posts

212 months

Wednesday 22nd February 2012
quotequote all
Mine has done 51k on a 54 plate and has had £24k of warranty work done. Would not own one without BMW extended after my experience

TX1

3,016 posts

214 months

Wednesday 22nd February 2012
quotequote all
24K worth of warranty work ?? what has bean done on this car if you do not mind me asking.

DeanR32

1,840 posts

214 months

Wednesday 22nd February 2012
quotequote all
TX1 said:
24K worth of warranty work ?? what has bean done on this car if you do not mind me asking.
There's a good chance everything's been done!

AudiSport

1,499 posts

247 months

Wednesday 22nd February 2012
quotequote all
You just have to wonder if local dealerships really take this p@ss with warranty work so they can claim the money back themselves from the underwriters... 24k of work... I take it you have had a completely new Engine, Gearbox, ECU and Chasis...?

Zato

330 posts

212 months

Thursday 23rd February 2012
quotequote all
One of the sunroof drain plugs got blocked and all the water drained behind the rear qtr panel into the boot floor without any sign there were any problems !! The water over time rose to a level where it wiped out every computer in the boot. If you ever lift up the boot floor you will discover there are lots of computers on the floor. In addition to this as the wires had fur on them the car needed a complete new loom. As the car was under warranty they insisted it need doing even though the mechanic "off the record" told me that if it was non warranty they would just clean them. Full loom was boot to bonnet and BMW had the car three weeks to strip and rebuild. This was approx 12k of work. The sunroof motor broke (stuck open in winter) and again due to warranty BMW ordered a complete new sunroof carcass. This was 3k fitted. Passenger wing mirror motor failed (common fault) £400, rear cluster on passenger side did not light correctly £300. Fuel injector failed, various glow plugs replaced over time, gearbox issue clunking into 1st, sensor failures (tyre pressure, gearbox, rear suspension) nothing wrong with actual parts just the sodding sensors kept warning of a non exist problem. Large quantities of smoke on start up and hard acceleration (still not happy but BMW say its common and not a problem with city driving). New heater control panel as the temp display stopped working.

It is an extensive list and everything seemed to fall apart after the new loom being fitted. Even though its been a rough ride the BMW dealer has been very good and I've only ever had to pay a few £100 excess on the extended warranty.

Now I'm looking at part ex for another X5 so yet to loose complete faith except BMW salesmen are in a league of their own when it comes to showing no interest in making a sale.

Think thats about it !!

scz4

2,850 posts

272 months

Thursday 23rd February 2012
quotequote all
My warranty is about to run out too. Out of interest, what is the process of renewing?

Do I contact BMW UK direct or go through my dealer. I'd have thought they'd of been on the phone or sent a letter offering an extended warranty, but not heard a thing.

thegman

1,928 posts

235 months

Thursday 23rd February 2012
quotequote all
55 plate at 45k - no major problems, no warranty

E30M3SE

8,493 posts

227 months

Thursday 23rd February 2012
quotequote all
scz4 said:
My warranty is about to run out too. Out of interest, what is the process of renewing?

Do I contact BMW UK direct or go through my dealer. I'd have thought they'd of been on the phone or sent a letter offering an extended warranty, but not heard a thing.
No need to involve the dealer, Warranty will write to you, if you do not hear from them give them a call on 02806669204.

dgm

97 posts

239 months

Thursday 23rd February 2012
quotequote all
Zato said:
One of the sunroof drain plugs got blocked and all the water drained behind the rear qtr panel into the boot floor without any sign there were any problems !! The water over time rose to a level where it wiped out every computer in the boot. If you ever lift up the boot floor you will discover there are lots of computers on the floor. In addition to this as the wires had fur on them the car needed a complete new loom. As the car was under warranty they insisted it need doing even though the mechanic "off the record" told me that if it was non warranty they would just clean them. Full loom was boot to bonnet and BMW had the car three weeks to strip and rebuild. This was approx 12k of work. The sunroof motor broke (stuck open in winter) and again due to warranty BMW ordered a complete new sunroof carcass. This was 3k fitted. Passenger wing mirror motor failed (common fault) £400, rear cluster on passenger side did not light correctly £300. Fuel injector failed, various glow plugs replaced over time, gearbox issue clunking into 1st, sensor failures (tyre pressure, gearbox, rear suspension) nothing wrong with actual parts just the sodding sensors kept warning of a non exist problem. Large quantities of smoke on start up and hard acceleration (still not happy but BMW say its common and not a problem with city driving). New heater control panel as the temp display stopped working.

It is an extensive list and everything seemed to fall apart after the new loom being fitted. Even though its been a rough ride the BMW dealer has been very good and I've only ever had to pay a few £100 excess on the extended warranty.

Now I'm looking at part ex for another X5 so yet to loose complete faith except BMW salesmen are in a league of their own when it comes to showing no interest in making a sale.

Think thats about it !!
That's why I'm looking for one without a panoramic roof which I assume is what you mean when you refer to the sunroof.

Deva Link

26,934 posts

276 months

Thursday 23rd February 2012
quotequote all
Zato said:
One of the sunroof drain plugs got blocked ...
I'm impressed the warranty paid out on that. There's a story on here of the same thing happened on a Porsche Cayenne, Porsche stripped the car then said they wouldn't pay. Thankfully the owners insurance paid up.

Zato

330 posts

212 months

Thursday 23rd February 2012
quotequote all
Yes it has the big panoramic roof. If you lift the tailgate there is a grommit each side to allow the water to flow. Each one had a small flap that can get stuck. My dealer now removes the flaps on all cars that come in.

Luckily no issue when they took it in.

E30M3SE

8,493 posts

227 months

Thursday 23rd February 2012
quotequote all
Deva Link said:
Zato said:
One of the sunroof drain plugs got blocked ...
I'm impressed the warranty paid out on that. There's a story on here of the same thing happened on a Porsche Cayenne, Porsche stripped the car then said they wouldn't pay. Thankfully the owners insurance paid up.
I remember reading that one, Porsche warranty is a totally different ball game...........

TX1

3,016 posts

214 months

Thursday 23rd February 2012
quotequote all
Good thing you had the warranty Zato.
Might seem like wasted money when nothing goes wrong but its better safe especially now with all the computers fitted.

Kudos

2,674 posts

205 months

Thursday 23rd February 2012
quotequote all
Zato said:
Yes it has the big panoramic roof. If you lift the tailgate there is a grommit each side to allow the water to flow. Each one had a small flap that can get stuck. My dealer now removes the flaps on all cars that come in.

Luckily no issue when they took it in.
Goes out to check the car...

Mine expired, they were looking stupid money so let it lapse. No major issues yet