Citizen Skyhawk Titanium - bezel missing

[Highrisedrifter]

My daily workhorse watch is a Citizen Titanium Skyhawk but the problem is that the rotating bezel has come off and is nowhere to be found.

Now, to my untrained eye, all it needs is a new bezel clipping on, a five second job. All the repairers I have contacted have indicated that the watch needs to be returned to Citizen for a service as there are no "user serviceable parts."

The issue is that all it needs is a new bezel and I fail to see why it needs taking apart to do that. Of course, I may have missed something fundamental, hence the post here.

Can anyone offer any advice on this please?

Thanks in advance

[StefanVXR8]

How old is it? Don't they come with a 5 year warranty? You could argue it was faulty if there is no sign of impact having knocked it off.

Stef

[Highrisedrifter]

Thanks Stef. It's just under two years old so I'll check how long the warranty is for.