New car collection - Experiences?
Discussion
I collected a 4 month old 130i M-sport from a dealership on the south coast. It was great! The car was 'presented' on a stand when we arrived at the dealership. We were constantly offered tea/coffee whilst we signed the documents, then given a bottle of champagne and flowers before our cheerie departure. The wife and I loved it!!
Only benefit from collection at dealer is that the car is set up with your mobile, sat nav is programmed with your home adddress etc..
Also make sure that they have registered you for BMW live, otherwise that won't work till they do!
We got a free umbrella when we collected our 1 series. Nice, but the complete time taken for handover (driving to and from and time at dealership) was 3 hours.
The X6 was delivered to the house, hand over was about 15 minutes and that included doing the paperwork, setting up phone, importing music colelction.
For a first time new car buyer collection may have a value attached, but in all honesty it is just more time spent inside the BMW process factory, and that isn't the "BMW Experience" you are buying.
I had my e90 delivered - handover was great and took about 15 minutes.
Bunch of flowers in the boot, 4 new tyres I didn't expect and a phone call an hr after delivery from the salesman (200 miles away) making sure everything was ok.
Then followed up 2 days later checking was still getting on ok and when I mentioned clutch judder, they drove up a courtesy car, took mine and fitted a complete new clutch/flywheel and release bearing.
Probably the best experience I have had - given it is a 6yr old car!
Bunch of flowers in the boot, 4 new tyres I didn't expect and a phone call an hr after delivery from the salesman (200 miles away) making sure everything was ok.
Then followed up 2 days later checking was still getting on ok and when I mentioned clutch judder, they drove up a courtesy car, took mine and fitted a complete new clutch/flywheel and release bearing.
Probably the best experience I have had - given it is a 6yr old car!
When I collected my AUC all they had done was set the Satnav to my home town. Nothing else - they'd not even really given it a good clean. I questioned that but was told that they have a lot of cars to get through so didnt have time to do a proper job.
Infact whilst entirely unexpected the cliff edge between the fantastic lovely customer service and the 'that'll do, get it and move on to the next customer' once the deposit was down was absolutely enormous. The best bit was the test drive after travelling 200 miles to collect it - up the road, round the roundabout, and back. 5 minutes if that.
Had a couple of minor issues with the car - non-warranty items - and the Sales Manager was never available when I rang and didn't return a single call.
You really are just a number. The only benefit I got from buying AUC instead of private was the £1000 saving on buying my own BMW warranty (They gave me 2 years).
Infact whilst entirely unexpected the cliff edge between the fantastic lovely customer service and the 'that'll do, get it and move on to the next customer' once the deposit was down was absolutely enormous. The best bit was the test drive after travelling 200 miles to collect it - up the road, round the roundabout, and back. 5 minutes if that.
Had a couple of minor issues with the car - non-warranty items - and the Sales Manager was never available when I rang and didn't return a single call.
You really are just a number. The only benefit I got from buying AUC instead of private was the £1000 saving on buying my own BMW warranty (They gave me 2 years).
Fox- said:
When I collected my AUC all they had done was set the Satnav to my home town. Nothing else - they'd not even really given it a good clean. I questioned that but was told that they have a lot of cars to get through so didnt have time to do a proper job.
Infact whilst entirely unexpected the cliff edge between the fantastic lovely customer service and the 'that'll do, get it and move on to the next customer' once the deposit was down was absolutely enormous. The best bit was the test drive after travelling 200 miles to collect it - up the road, round the roundabout, and back. 5 minutes if that.
Had a couple of minor issues with the car - non-warranty items - and the Sales Manager was never available when I rang and didn't return a single call.
You really are just a number. The only benefit I got from buying AUC instead of private was the £1000 saving on buying my own BMW warranty (They gave me 2 years).
Yes similar to my experience buying an E65. 'Here's the keys, off you go', that was about it!Infact whilst entirely unexpected the cliff edge between the fantastic lovely customer service and the 'that'll do, get it and move on to the next customer' once the deposit was down was absolutely enormous. The best bit was the test drive after travelling 200 miles to collect it - up the road, round the roundabout, and back. 5 minutes if that.
Had a couple of minor issues with the car - non-warranty items - and the Sales Manager was never available when I rang and didn't return a single call.
You really are just a number. The only benefit I got from buying AUC instead of private was the £1000 saving on buying my own BMW warranty (They gave me 2 years).
bennyboydurham said:
Yes similar to my experience buying an E65. 'Here's the keys, off you go', that was about it!
I gained absolutely nothing from the main dealer experience - they added no value to the purchase at all. They felt like an obstacle in between me and the car rather than anything else if that makes sense.The warranty is absolutely excellent but the insured warranty you can buy for a private sale example covers exactly the same stuff and is just as good.
I only bought it from a dealer because nobody had a private sale example around. In terms of car purchase experience it was many leagues below buying the 5 Series, where I turned up at a lovely chaps house, had a nice cup of tea, listented to him explain how much he loved the car and have him ask me to take good care of it, had another cup of tea and drove home. Complete with the same BMW warranty...
Original Poster said:
eastsider said:
Drive home, lose several £k in depreciation on the way, wish you'd bought a 3 year old M3 instead?
Sorry. But new cars are a huge waste of money.
What a strange post.Sorry. But new cars are a huge waste of money.
If I didn't buy the car new you wouldn't be able to buy it 3 years later when I'm finished with it...
New cars depreciate. Shock.
fraz1001 said:
eastsider said:
Drive home, lose several £k in depreciation on the way, wish you'd bought a 3 year old M3 instead?
Sorry. But new cars are a huge waste of money.
Sorry but i whole heartily agree with him, never have and never will (unless i win the lotto) buy a new car!Sorry. But new cars are a huge waste of money.
As a marque comparison I bought a nearly new V70 from a main Volvo dealer - arrived and was given the keys. I had to work everything out, the sat nav - the adaptive cruise etc etc this was despite it being the most expensive car I ever bought.
halo34 said:
fraz1001 said:
eastsider said:
Drive home, lose several £k in depreciation on the way, wish you'd bought a 3 year old M3 instead?
Sorry. But new cars are a huge waste of money.
Sorry but i whole heartily agree with him, never have and never will (unless i win the lotto) buy a new car!Sorry. But new cars are a huge waste of money.
As a marque comparison I bought a nearly new V70 from a main Volvo dealer - arrived and was given the keys. I had to work everything out, the sat nav - the adaptive cruise etc etc this was despite it being the most expensive car I ever bought.
Cheib said:
It's a "is the glass half full or half empty" perspective...sadly some people have too much negative energy. Just let the OP enjoy the moment as many other people do when they pick up a new car....no need to get in his face telling him he's making a "stupid" fiscal decision. I am sure he already knows. Hope he's as excited as ten men personally and sod the money
I am far too excited 
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