AUC prep
Author
Discussion

fraz1001

Original Poster:

109 posts

177 months

Monday 16th April 2012
quotequote all
My old man is picking up an AUC 3series tomorrow.....

I'm into dtailing cars and i wondered if anyone knew what kind of treatment the paintwork will receive before collection? They tried to sell him "supaguard" which he politely declined, will it just get a quick polish?

E30M3SE

8,493 posts

227 months

Monday 16th April 2012
quotequote all
Probably just a quick wash.

contracttor

922 posts

216 months

Monday 16th April 2012
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Warn him to check it thoroughly, In the week between me putting down the deposit and collecting the OH's 335 it gained a small dent. It was only when I checked over the vehicle at collection time and brought it to their attention that they agreed to sort it.

(MrB)

2,064 posts

239 months

Monday 16th April 2012
quotequote all
Wash n polish with the cheapest quickest polish around. As long as it's shiny for the 10 min handover that's all that matters.

NIIKME

562 posts

252 months

Monday 16th April 2012
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Haha harsh. My dealer uses autoglym. Another dealer my mate worked at used supaguard products.

fraz1001

Original Poster:

109 posts

177 months

Monday 16th April 2012
quotequote all
E30M3SE said:
Probably just a quick wash.
Really? I seriously doubt a main dealer would hand over an AUC only having given it a "quick wash"

(MrB)

2,064 posts

239 months

Monday 16th April 2012
quotequote all
I prep'd AUC cars for 5 years, know one really gives a st. Dealers don't spend fortunes on polish it's not worth it.

ETA - The sales boys would push a product called A-Glaze if I remember correct, same as diamondbrite and the rest of the bks. If the customer wants the £400 adding to their finance then it would be hit and miss as to whether it was actually done or not. Stick a sticker in the windscreen job done.

Edited by (MrB) on Monday 16th April 21:53

fraz1001

Original Poster:

109 posts

177 months

Monday 16th April 2012
quotequote all
[quote=(MrB)]I prep'd AUC cars for 5 years, know one really gives a st. Dealers don't spend fortunes on polish it's not worth it.
[/quote]


I worked in the motor trade for 14yrs (Renault dealer not a bmw dealer) and all cars sold or prep'd for stock were given at least half a days work on them, just wondered whether a high end dealer would go a little further with their cars.

(MrB)

2,064 posts

239 months

Monday 16th April 2012
quotequote all
Depends how st the car was to start with what with it being used but 2-3 hours for inside and out was your lot, half a day would have been a luxury. You'd get audited by BMW every year so when you know there coming you spend the day before going through the used stock.

fraz1001

Original Poster:

109 posts

177 months

Monday 16th April 2012
quotequote all
[quote)(MrB)]Depends how st the car was to start with what with it being used but 2-3 hours for inside and out was your lot, half a day would have been a luxury. You'd get audited by BMW every year so when you know there coming you spend the day before going through the used stock.
[/quote]

I'll just have to give it the treatment myself!!!!

I planned on doing it anyway!

(MrB)

2,064 posts

239 months

Monday 16th April 2012
quotequote all
The dealer I worked for would be handing over at least 30 cars a week, both new and used. That doesn't include Mini sales.

You'd have to get through at least 4-5 cars a day, no time to spend "detailing" it didn't matter and if it was raining, happy days even less to do.

People on minimum wage or close too don't really care about the 10K+ that Mr Customer has just spent on his new car. You can have pride in your work but that's soon beaten out of you with targets, yes there's standards but they can be cheated.

Obviously I can only talk about the dealer I worked for.

E30M3SE

8,493 posts

227 months

Tuesday 17th April 2012
quotequote all
fraz1001 said:
I worked in the motor trade for 14yrs (Renault dealer not a bmw dealer) and all cars sold or prep'd for stock were given at least half a days work on them, just wondered whether a high end dealer would go a little further with their cars.
If the car has already been prep'd for stock and 'valeted' then on collection I really do think it will just get a quick wash.

What make you think a BMW dealer is going to be any different from a Renault dealer?

Original Poster

5,429 posts

207 months

Tuesday 17th April 2012
quotequote all
E30M3SE said:
What make you think a BMW dealer is going to be any different from a Renault dealer?
Does that really need answering?

NIIKME

562 posts

252 months

Tuesday 17th April 2012
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My dealer does opposite to above^^ ie it sits on the forecourt for sale having had not much more than a wash and then once a deal is agreed it goes away for some loving prep and sits underground until collection. I know because I have had 5 cars off them in the last 4 years and each time its the same.Clearly the type of car, and the chap doing the work, is going to have a big effect on how good a job they do!!

E30M3SE

8,493 posts

227 months

Tuesday 17th April 2012
quotequote all
Original Poster said:
Does that really need answering?
nono

Rhetorical.

eybic

9,212 posts

205 months

Tuesday 17th April 2012
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I agree with the "it will get a quick wash". The car will have been polished when it first came into the dlr, when sold it will at most be valeted but probably washed rather than polished.

Fox-

13,577 posts

277 months

Tuesday 17th April 2012
quotequote all
fraz1001 said:
Really? I seriously doubt a main dealer would hand over an AUC only having given it a "quick wash"
Mine did.

All the shadowline trim was tarnished (I fixed it with polish and 5 minutes) and the exhuast was filthy etc - it genuinelly had been simply washed. I questioned this but was told they were 'too busy' to give it more than that. I questioned the trim and the salesmans suggestion was that if I didn't want something like that he could sell me a brand new one instead.

Amazing.

My AUC experience was completely rubbish, frankly. What was most amusing was the cliff-edge change in approach from before and after the deposit was left. I wasn't even allowed to collect it on my preferred day as the salesman had a day off (Why did it need to be him I collected it from?).

I was dissapointed not to have been able to buy from my local main dealer who have always offered exceptional service when I've been in for servicing etc. Sadly the model I was after was sufficiently rare that I couldnt be fussy with the dealer choice.

Edited by Fox- on Tuesday 17th April 12:29

fraz1001

Original Poster:

109 posts

177 months

Tuesday 17th April 2012
quotequote all
The car he has bought had just been taken in and hadn't been prep'd yet,hence me asking what kind of treatment it shall receive.

With regards the "renault" and "bmw" difference......you just have to walk through the showroom door to tell the difference!



Edited by fraz1001 on Tuesday 17th April 13:11

E30M3SE

8,493 posts

227 months

Tuesday 17th April 2012
quotequote all
BMW marketing obviously works. wink

robuk

2,512 posts

221 months

Tuesday 17th April 2012
quotequote all
I got a free pair of pliers in the engine bay when I collected mine!