Tag servicing/repair costs?
Tag servicing/repair costs?
Author
Discussion

fido

Original Poster:

18,932 posts

286 months

Monday 30th April 2012
quotequote all
I took my Tag F1 (1999) to a [supposedly] reputable dealer for a new battery and resin strap (the buckle bit had snapped off) and they have come back for an estimate after 2 weeks. Assume it takes a while to be sent off. So it comes to £200 for a new battery, seal, strap and they also said that the hands have lost some fluorescent paint and need to be replaced. Seems a pricey to me, and the last bit sounds rather absurd. Also it will take another 3 weeks! Am i being bent over a barrel, or is this normal?

7 Sevens

658 posts

252 months

Monday 30th April 2012
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From memory I think my last Tag Kirium battery was about £80 via the Jeweller/Tag.

Now the final link that goes into the body has worn so the bracelet doesn't stay curved. They are suggesting £400 for a replacement bracelet! Makes your quote seem sensible in my opinion.

clockworks

7,808 posts

176 months

Monday 30th April 2012
quotequote all
New hands, strap and battery in a branded watch is actually very reasonable.

They will be changing the hands as a precaution - if another piece of lume falls out, it could stop the watch.

The Restorer

845 posts

259 months

Monday 30th April 2012
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I noticed some dust in my watch (Tag F1) a couple of months after owning it, but had read some real horror stories about the Tag Service Centres, so never sent it to them for reapir. In the end, when the battery died (at 26 months) I sent it to swiss-serv who came recommended from a friend. Got it back 2nd day after sending it off, battery replaced, dust removed and pressure tested (with certificate) for £30.

LooneyTunes

9,511 posts

189 months

Monday 30th April 2012
quotequote all
TAG's servicing centre has their price list online.

http://csec.tagheuer.com/customer-service-centres/...

Looks like they're suggesting a complete overhaul.