Projector / baluns / Sky troubleshooting
Projector / baluns / Sky troubleshooting
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Output Flange

Original Poster:

17,009 posts

234 months

Monday 30th April 2012
quotequote all
Trying to help a friend troubleshoot an issue he has just started having, and hit a brick wall.

His setup:

A SkyHD box feeds an Onkyo TX-SR605 amp over HDMI.

The HDMI output from that then goes into an HDMI splitter, where one HDMI output goes directly into a TV, the other HDMI output goes through a pair of Cat5e baluns to a Themescene projector.

This setup has worked perfectly for a year or more, but now the projector claims to receive no signal.

If you bypass the Onkyo amp and the splitter and plug the Sky box directly into the balun for the projector, it works fine. If you pass the Sky output through the amp, then direct to the projector, no signal is received.

The amp shows when it is negotiating/negotiated HDMI and the symbol lights up for either Sky or PS3 (both behave the same way) but nothing gets to the projector, so the issue appears to be with the amp. However, I swapped it for a brand new Onkyo TX-SR578 and the same problem occured - bypass the amp and it works, go through it and it doesn't.

Any ideas, chaps?

VEX

5,259 posts

269 months

Monday 30th April 2012
quotequote all
If nothing else has changed, then the first point of call is the CAT5 cables and baluns.

These systems and cables do degrade, so it was at its best when installed and has started to degrade since.

Try those point first and let us know.

V.

Output Flange

Original Poster:

17,009 posts

234 months

Monday 30th April 2012
quotequote all
Have tested the cable and baluns by plugging the HDMI output from the Sky box directly into the balun and it works fine on the projector.

Only when you go SkyHD -> Onkyo amp -> balun -> projector does it stop working.

So, to me that means that the cabling and balun is working fine, no?

Adrian W

15,060 posts

251 months

Monday 30th April 2012
quotequote all
Bet it's the Onkyo, do a full reset, VCR and standby buttons together. then set it up again.
My 876 decided not to recognise my TV anymore after it had worked fine for over a year. this fixed it, if you ask Onkyo they will tell you it's one of the other bits of kit.

Output Flange

Original Poster:

17,009 posts

234 months

Monday 30th April 2012
quotequote all
OK, will try that.

Strange that it didn't work with either amp, though - one of them was brand new!

VEX

5,259 posts

269 months

Monday 30th April 2012
quotequote all
Cable and Balun could well work ok with a direct connection, but it is the losses / noise that is added by the other, added items that is tipping you over the digital cliff or working or not working.

This is why Digital is so risky, without looking at the digital signal on an analyser there is no way of knowing how close you are to the fail point of the link.

It could be that you are a Gnats Chuff away from failure, but it has worked until the degradation of the system reached that critical point.

V.

Output Flange

Original Poster:

17,009 posts

234 months

Monday 30th April 2012
quotequote all
So I'd need someone with specialist kit to test it, then?

And if that is the problem, how is it fixed?

VEX

5,259 posts

269 months

Monday 30th April 2012
quotequote all
It is a bit to specialist for even us installers. It is really a test bench bit of kit.

There are various grades of quality of the hd balun so those would be my next test after resetting the onkyo.

Hth

V.

headcase

2,389 posts

240 months

Monday 30th April 2012
quotequote all
Check the PSU on the splitter, these splitter can often pull 5v from the supplying HDMI device and work to an extent if their own psu is either off or faulty. I had this exact same thing last week on one of our shop displays, everythig worked except the cinema room feed, it was because the splitter was turned off but it was getting a supply from its hdmi input regardless of the switch position so appeared to be on.