Mobile site. Is it just me?
Discussion
The problem isn't with the mobile site, it's to do with the main site.
Basically the mobile site interrogates the main db with any query (ie "look at this page" or "post this message") and it has a maximum query timeout of 4 seconds. So when the site is running sweetly it'll be fine, but as soon as there are any delays you get that message, whereas the main site will just keep trying until it gets a response.
We need to get the main site working properly, and there are various things in the background which the tech team are trying. I know that it is enormously frustrating, but at the moment all I can say is that we are working on it, and hope to have a solution soon.
Basically the mobile site interrogates the main db with any query (ie "look at this page" or "post this message") and it has a maximum query timeout of 4 seconds. So when the site is running sweetly it'll be fine, but as soon as there are any delays you get that message, whereas the main site will just keep trying until it gets a response.
We need to get the main site working properly, and there are various things in the background which the tech team are trying. I know that it is enormously frustrating, but at the moment all I can say is that we are working on it, and hope to have a solution soon.
Stuart said:
The problem isn't with the mobile site, it's to do with the main site.
Basically the mobile site interrogates the main db with any query (ie "look at this page" or "post this message") and it has a maximum query timeout of 4 seconds. So when the site is running sweetly it'll be fine, but as soon as there are any delays you get that message, whereas the main site will just keep trying until it gets a response.
We need to get the main site working properly, and there are various things in the background which the tech team are trying. I know that it is enormously frustrating, but at the moment all I can say is that we are working on it, and hope to have a solution soon.
This seems to have been going on forever! Can the mobile site query timeout be extended as a quick fix?Basically the mobile site interrogates the main db with any query (ie "look at this page" or "post this message") and it has a maximum query timeout of 4 seconds. So when the site is running sweetly it'll be fine, but as soon as there are any delays you get that message, whereas the main site will just keep trying until it gets a response.
We need to get the main site working properly, and there are various things in the background which the tech team are trying. I know that it is enormously frustrating, but at the moment all I can say is that we are working on it, and hope to have a solution soon.
It would be the obvious solution, but we use a third party to provide the mobile technology which powers the site and apparently that's as long as their box can wait.
We're finishing off the classifieds as the first job and we hope that this will improve things by taking a significant amount of the load the current site deals with elsewhere. Once we've done this, the mobile site is the next job.
Once again, my apologies. We're all keenly aware of how frustrating it is.
We're finishing off the classifieds as the first job and we hope that this will improve things by taking a significant amount of the load the current site deals with elsewhere. Once we've done this, the mobile site is the next job.
Once again, my apologies. We're all keenly aware of how frustrating it is.
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