Rolex Repair Specialist
Rolex Repair Specialist
Author
Discussion

Ikemi

Original Poster:

8,610 posts

236 months

Thursday 31st May 2012
quotequote all
An unfortunate set of events; A colleague was carrying a heavy box through an open door, was knocked by another member of staff, and subsequently caught his 1975 Oyster Perpetual Date against the door frame. The bracelet 'snapped' close to one of the end links and then fell onto a tile floor! eek

The watch is still running (no idea of accuracy), but he'd like to have it professionally inspected for further damage, as well as have the bracelet repaired. He didn't have the watch with him today, but he's going to bring it in tomorrow for me to post up some pics ...

Does anyone know of a decent Rolex repair specialist in the Bucks/Berks area? If not, are there any other specialist independents he could send the watch to?

Cheers! thumbup

Sf_Manta

2,347 posts

222 months

Thursday 31st May 2012
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I'll ask my old man since he used to work at Morleys down in Watford for many years. I'm sure he'll know of a specialist.

EDIT: Michael Jones in Northampton should be able to carry out the repairs.

Edited by Sf_Manta on Thursday 31st May 17:28

Chicane-UK

3,861 posts

216 months

Thursday 31st May 2012
quotequote all
I can heartily recommend Duncan @ Genesis Watchmaking. He has exceptionally good feedback on TZ-UK, for looking after a number of high quality watches such as Rolex..

http://www.genesiswatchmaking.co.uk/

I sent my Speedmaster Professional off to him for a service and was staggered at the level of customer service I received (prompt responses to emails, all dates / estimates adhered to) and of course the watch came back running and looking perfect.

I won't ever use anyone else based on this and a subsequent dealing with him.

964RS

1,357 posts

278 months

Thursday 31st May 2012
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Duncan at Genesis gets good reviews - you could try Bill Rice also:

http://www.williamricewatches.com/servicing.php

Hoofy

80,169 posts

313 months

Friday 1st June 2012
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Ouch.

I just noticed it costs more to service my watches than to service my car. nuts

Riff Raff

5,462 posts

226 months

Friday 1st June 2012
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Hoofy said:
Ouch.

I just noticed it costs more to service my watches than to service my car. nuts
Yes, but they don't disassemble your car into its component parts and put it back together again when they service it smile

Ikemi

Original Poster:

8,610 posts

236 months

Friday 1st June 2012
quotequote all
He brought the watch in today and it looks as though several parts of the bracelet are damaged, as well as the part that has disconnected itself, so I'm guessing a trip back to Rolex for a new bracelet!

David911RSR

1,446 posts

241 months

Friday 1st June 2012
quotequote all
Chicane-UK said:
I can heartily recommend Duncan @ Genesis Watchmaking. He has exceptionally good feedback on TZ-UK, for looking after a number of high quality watches such as Rolex..

http://www.genesiswatchmaking.co.uk/

I sent my Speedmaster Professional off to him for a service and was staggered at the level of customer service I received (prompt responses to emails, all dates / estimates adhered to) and of course the watch came back running and looking perfect.

I won't ever use anyone else based on this and a subsequent dealing with him.
+1 all my rolex repairs/servicing is carried out by Duncan

Hoofy

80,169 posts

313 months

Friday 1st June 2012
quotequote all
Riff Raff said:
Yes, but they don't disassemble your car into its component parts and put it back together again when they service it smile
My car is quite rusty. biggrin