Omega servicing

[Nickellarse]

My OH's watch needs a service.

I'm wondering whether to go via Goldsmiths where I purchased the watch or use a "accredited" service center like Swiss Time Services.

Does the PH collective have any views or experiences?

I'm thinking main dealer v decent independent. Is it worth it?

Cheers,

Nick

[Pugster]

I can't recommend an independant but I do know that all Goldsmiths will do is send it to Swiss Time Services so you might as well cut the middleman out and deal with them yourself.

[Nickellarse]

Cheers Pugster, that's very useful to know.

[Variomatic]

There's absolutely nothing in an Omega that a good independent won't be able to cope with. Even better than somewhere like Swiss Time would be if you can find recommendations for a local working watchmaker (ie: with their own workshop rather than "we'll send it off Sir").

Unfortunately the only way to find one of those is by looking round / asking in the area you're in and, understandably, an Omega is probably the last thing you'll want to entrust to them first!

But it's well worth tracking one down if you can for next time - find them, get them to sort some more disposable stuff for you to gain your confidence, then enjoy the HUGE savings you can make by avoiding the big central workshops

[Chicane-UK]

PistonHeads really need to fix their search function, or people need to start using it I've lost count of the amount of Omega servicing threads that have been started in the last few months..

Anywho... I used and would *highly* recommend this chap:

http://www.genesiswatchmaking.co.uk/

He gave my Speedmaster Professional an overhaul for a very good price and I found him to have an exceptional level of customer service. He subsequently got additional work from me based on my very positive first experience.

He is also very highly regarded on TZ-UK.

[Riff Raff]

Pugster said:

I can't recommend an independant but I do know that all Goldsmiths will do is send it to Swiss Time Services so you might as well cut the middleman out and deal with them yourself.

It depends on the age of the watch I think. If it is an old one STS will do it. If it is a new-ish one, then it will go to the Omega UK Service centre.

I'd go independent every time, unless you could be sure that STS would do it.

[The Leaper]

If you wish to use STS give them a call and send the watch direct. Has worked for me.

R.

[Riff Raff]

The Leaper said:

If you wish to use STS give them a call and send the watch direct. Has worked for me.

R.

I tried that. STS said my watch was too new and they sent it to Omega UK.