Dealers and car mats
Discussion
PugwasHDJ80 said:
Is there a massive blackmarket for car mats and second keys?
Seems that more often than not cars don't have mats in them- even a 20k XKR- where have they gone?
an why do all the spare keys seem to disappear?
People take the mats out when the dealers gouge them on P/X price. I know people who have siphoned nearly all the fuel out of their cars when P/Xing too.Seems that more often than not cars don't have mats in them- even a 20k XKR- where have they gone?
an why do all the spare keys seem to disappear?
Very spammy, but oddly struck a chord.
We viewed the OHes car and it was fitted with ford mats, when we collected it they denied all knowledge of them so I bought a new set for £25 from a different ford dealer. It isn't the £25 that bothered me its that something that was in the car when it was on their forecourt was taken out, clearly they hadn't paid for them so why would they begrudge giving them away with the car?
We viewed the OHes car and it was fitted with ford mats, when we collected it they denied all knowledge of them so I bought a new set for £25 from a different ford dealer. It isn't the £25 that bothered me its that something that was in the car when it was on their forecourt was taken out, clearly they hadn't paid for them so why would they begrudge giving them away with the car?
A lot of customers take everything out of the car that isn't bolted down when they part exchange it. I've had people take the spare wheel out before, it's not like it would fit their new car either (which had a spare wheel!).
Lots of cars turn up without spare keys as well. Ex lease/hire cars are the norm for not having them.
Although a dealership that I used to work at would take £200 from a customer for a lost key which was refuded when they bought it back in. Everyone managed to bring the spare key with them when we started doing that
Lots of cars turn up without spare keys as well. Ex lease/hire cars are the norm for not having them.
Although a dealership that I used to work at would take £200 from a customer for a lost key which was refuded when they bought it back in. Everyone managed to bring the spare key with them when we started doing that

davepoth said:
People take the mats out when the dealers gouge them on P/X price. I know people who have siphoned nearly all the fuel out of their cars when P/Xing too.
Any car I have traded in has always been dropped off running on fresh air. I dont see any reason to give them a free half tank of fuel or whatever.I had that when I bought the Pug, when I viewed it it had really nice "Verve" embroidered car mats in (which in the brochure were £55 IIRC) and when I took delivery they weren't there.
As a result of that I kicked up such a fuss and made them send me a free set in the post, because after all I bought the car with, to my knowledge, the mats included and I wasn't going to spend more of my own money, especially after they refused to tax the bloody thing!
As a result of that I kicked up such a fuss and made them send me a free set in the post, because after all I bought the car with, to my knowledge, the mats included and I wasn't going to spend more of my own money, especially after they refused to tax the bloody thing!
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