Hit up the @ss. Write off?
Hit up the @ss. Write off?
Author
Discussion

beatngu

Original Poster:

173 posts

175 months

Thursday 5th July 2012
quotequote all
Today I got a nice surprise. My first reaction was that I had somehow violently stalled the car.. Not as bad as I expected the lower bumper seems to have a few small dents, scrapes and whatnot but no real holes or cracks, the boot is dented quite badly on both sides however and doesn't sit flush.

How will the insurers see this? Will they try to source brand new parts? (2002 Seat Leon) They said

Value is £2,500 with £300 voluntary excess.


Thanks

saaby93

32,038 posts

201 months

Thursday 5th July 2012
quotequote all
The value you told your own insurer only comes into play if you deal with it through your own insurer
Why not go through the third party or their insurer if you want to negotiate value of repairs or it being written off?

Disco You

3,738 posts

203 months

Thursday 5th July 2012
quotequote all
Your excess is irrelevant as you'll claim from the other person's insurance.

beatngu

Original Poster:

173 posts

175 months

Thursday 5th July 2012
quotequote all
saaby93 said:
The value you told your own insurer only comes into play if you deal with it through your own insurer
Why not go through the third party or their insurer if you want to negotiate value of repairs or it being written off?
I just assumed my insurances takes care of things, didn't know you could intervene like that. I'll talk to them again tomorrow.

Disco You said:
Your excess is irrelevant as you'll claim from the other person's insurance.
Cheers. So no excess of non fault claims or excess is taken from other insurer?

HustleRussell

26,126 posts

183 months

Friday 6th July 2012
quotequote all
Any repair would be carried out with brand new OEM parts following strict quality assurance procedures. However, based on your description the car will be borderline beyond economical repair.
You will be liable for your excess until the third party insurance company admits liability on behalf of the driver and pays your losses. If you are found not to be at fault you will either not pay excess at all, or you'll pay it and get a refund later.

davepoth

29,395 posts

222 months

Friday 6th July 2012
quotequote all
HustleRussell said:
Any repair would be carried out with brand new OEM parts following strict quality assurance procedures. However, based on your description the car will be borderline beyond economical repair.
You will be liable for your excess until the third party insurance company admits liability on behalf of the driver and pays your losses. If you are found not to be at fault you will either not pay excess at all, or you'll pay it and get a refund later.
Although with a rear end smash the other driver has only got the "cash for crash" argument to try, and that shouldn't last long. if the boot doesn't sit flush any more, chances are it'll be a write-off; I asked an insurance body shop to quote for a dent on a door once and they quoted over £1000 to replace the door and respray half the car when all it needed was the dent pulled and a quick blow over of about 1' square.

HustleRussell

26,126 posts

183 months

Friday 6th July 2012
quotequote all
Davepoth- indeed, typically an open and shut case for the claims dept.
Re: your repair example, insurance industry repair shops are bound by strict QA procedures to carry out repairs by the book. These bodyshops turn out hundreds of repairs a month to these standards and doing a lower quality job at the customer's request causes all sorts of headaches. Not many jobs go out the door having cost significantly less than £1k, the average repair cost is about £1,400.

davepoth

29,395 posts

222 months

Friday 6th July 2012
quotequote all
HustleRussell said:
Davepoth- indeed, typically an open and shut case for the claims dept.
Re: your repair example, insurance industry repair shops are bound by strict QA procedures to carry out repairs by the book. These bodyshops turn out hundreds of repairs a month to these standards and doing a lower quality job at the customer's request causes all sorts of headaches. Not many jobs go out the door having cost significantly less than £1k, the average repair cost is about £1,400.
Obviously they can't do things "on the cheap" but considering this dent was something I could pull with a tennis ball, replacing body panels seemed a little excessive. My experience isn't that relevant in this case though, but would you agree a write off would seem quite likely if the rear is bent?

beatngu

Original Poster:

173 posts

175 months

Saturday 7th July 2012
quotequote all
Thanks for the help.

I'm hoping it is a write-off now as don't really fancy driving a repaired rear end shunt, especially if they didn't meticulously go over the entire car for damage.

The insurance said they use Glass's for the valuation, is this the private value or trade value?


saaby93

32,038 posts

201 months

Saturday 7th July 2012
quotequote all
beatngu said:
Thanks for the help.

I'm hoping it is a write-off now as don't really fancy driving a repaired rear end shunt, especially if they didn't meticulously go over the entire car for damage.

The insurance said they use Glass's for the valuation, is this the private value or trade value?
Are we talking about your insurance or third party's insurance?


MagicalTrevor

6,481 posts

252 months

Saturday 7th July 2012
quotequote all
Hopefully it'll be a write off and then you can maybe buy it and get it back on the road as a Cat C/D with some in your pocket

beatngu

Original Poster:

173 posts

175 months

Saturday 7th July 2012
quotequote all
saaby93 said:
re we talking about your insurance or third party's insurance?
My insurance. I spoke with them yesterday. I also got a call from Legal guard but didn't finish the phone call.

MagicalTrevor said:
Hopefully it'll be a write off and then you can maybe buy it and get it back on the road as a Cat C/D with some in your pocket
Do they give me that choice? I won't accept a penny less than what I paid for it so hopefully they'll go for the Glass value which should be nearer £3k. And on Autotrader that seems about right for a 1.9 TDI leon with under 100k on the clock. (although they look a pain to sell in perfect nick, let alone previously written off)

MagicalTrevor

6,481 posts

252 months

Saturday 7th July 2012
quotequote all
MagicalTrevor said:
Hopefully it'll be a write off and then you can maybe buy it and get it back on the road as a Cat C/D with some in your pocket
Do they give me that choice? I won't accept a penny less than what I paid for it so hopefully they'll go for the Glass value which should be nearer £3k. And on Autotrader that seems about right for a 1.9 TDI leon with under 100k on the clock. (although they look a pain to sell in perfect nick, let alone previously written off)
It depends really but quite often you can offer to buy the written off car from them. Say they offer you £3k and you're able to buy it for £1k and can get it back on the road for £1k then your up... But have a car that will be worth less

mjb1

2,585 posts

182 months

Saturday 7th July 2012
quotequote all
They can only write it off (economically) with your agreement. As it wasn't your fault, you are entitled to have your car repaired regardless of the cost. Usually that's only worth doing if there are some special circumstances, e.g. rare model, classic, modifications that would be hard to transfer.

saaby93

32,038 posts

201 months

Saturday 7th July 2012
quotequote all
beatngu said:
Do they give me that choice? I won't accept a penny less than what I paid for it so hopefully they'll go for the Glass value which should be nearer £3k. And on Autotrader that seems about right for a 1.9 TDI leon with under 100k on the clock. (although they look a pain to sell in perfect nick, let alone previously written off)
You should get offered a value in glasses, less what they can get away with You can argue about if if autotrader seems to say different but they'll allow for haggling with a seller. Did you say the car was worth more than £3k when you took out your insurance?
Did they say youd have to claim your excess back from the third party?

It's a straightforward third party claim?

saaby93

32,038 posts

201 months

Saturday 7th July 2012
quotequote all
mjb1 said:
They can only write it off (economically) with your agreement. As it wasn't your fault, you are entitled to have your car repaired regardless of the cost.
lol since when smile

beatngu

Original Poster:

173 posts

175 months

Saturday 7th July 2012
quotequote all
Thanks again guys.

saaby93 said:
You should get offered a value in glasses, less what they can get away with You can argue about if if autotrader seems to say different but they'll allow for haggling with a seller. Did you say the car was worth more than £3k when you took out your insurance?
Did they say youd have to claim your excess back from the third party?

It's a straightforward third party claim?
Valued it at £2,500. Wasn't sure if the other insurer can see this price. But yes, they seem to go for £3k+ with my spec. I'd be happy either way.

Only received this letter today, looks like it answers one of my questions and one of saaby93's questions;

"Your policy excess will not be deducted from this settlement. The excess may be applied to any future claims you make."

"From the vehicle damage details you have given, your vehicle may be beyond economical repair. By now our total loss team will have already discussed this with you" (err, not yet they haven't)


james280779

1,931 posts

252 months

Monday 9th July 2012
quotequote all
mjb1 said:
They can only write it off (economically) with your agreement. As it wasn't your fault, you are entitled to have your car repaired regardless of the cost. Usually that's only worth doing if there are some special circumstances, e.g. rare model, classic, modifications that would be hard to transfer.
I was going to say this- it doesnt matter what the car is if its non fault you can request it.
I would use it as a bargaining chip, if they dont offer you the 3k you want it repaired regardless of cost!!!