M6 illuminated sills - warranty
M6 illuminated sills - warranty
Author
Discussion

scoobyc

Original Poster:

579 posts

257 months

Wednesday 15th August 2012
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My car is covered by the BMW AUC warranty at present and my drivers sill has no illumination and the passengers is very faint (not sure how bright they are actually suppossed to be?). I phoned the dealer to make sure this was covered and he's definite that it isn't even though I told him there has been a few on here that have successfully had it replaced. Can those that have had it done tell me if there was any hassle or anything specific to mention to get this sorted (I mentioned it's an electrical component and not a seal but he says wiring is not covered). My dealer is 120 miles away and he says he can't but a preliminery quote through without inspecting the car for codes etc so I'm loth to travel and miss a days work only to be told sorry not this time. Any help greatly appreciated.

contracttor

922 posts

211 months

Wednesday 15th August 2012
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mine was done under warranty about a year ago. No problems whatsoever. It's an electrical component failure so you should be fine.

mmm-five

12,233 posts

310 months

Wednesday 15th August 2012
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A lot of the warranty claims are down to dealer discretion - and 'trim' is always awkward anyway as it's specifically excluded in the AUC warranty terms.

If they decide it's 'trim' then they're unlikely to cover it except out of goodwill.

Although there's no mention of excluding 'wiring'.

BMW AUC Warranty said:
What is covered by the BMW AUC Warranty?
The BMW Approved Used Car Warranty covers all factory fitted mechanical and electrical components. In fact, the BMW Approved Used Car Warranty is so comprehensive, so close to our New Car Warranty, we thought it more helpful to list those few items it does not cover - rather than all those that it does.
BMW AUC Warranty said:
What is not covered by the BMW AUC Warranty?
The only items not covered by the comprehensive BMW Approved Used Car Warranty are:
Brake and clutch facings, discs and drums, bulbs and fuses, channels and guides, weather strips and seals, handles, hinges and check straps, TRIM, upholstery and cosmetic finishes, wheels and tyres, wiper blades and arms, glass, auxiliary drive belts, coolant and fuel hoses, the cleaning and adjustment of any component and all service items or items that will require periodic replacement. This BMW Approved Used Car warranty does not cover corrosion.
The emboldened sentence concerns me, as it could be a catch all for anything that would EVER need replacing - e.g. a transmission may need replacing/rebuilding after 100k.

JCHill

165 posts

172 months

Wednesday 15th August 2012
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mmm-five said:
The emboldened sentence concerns me, as it could be a catch all for anything that would EVER need replacing - e.g. a transmission may need replacing/rebuilding after 100k.
Although I've not experienced a claim under the AUC scheme for a number of years I've always found the 2nd statement refers to parts you would classify as "serviceable items" but tend not to be replaced every service.

I did wonder with a LAMBDA sensor once. Apparently they have a limited life-span. However the dealer agreed to replace it under warranty so it never became a problem.

CharlesElliott

2,253 posts

308 months

Wednesday 15th August 2012
quotequote all
RealOEM seem to list the parts in the 'trim' section.

But if other dealers have replaced them and presumably claimed the cost back from Mondial/BMW then I cannot see why they wouldn't do it? There should be no risk for the dealer.....quite the opposite?

gazchap

1,543 posts

209 months

Wednesday 15th August 2012
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scoobyc said:
My dealer is 120 miles away
Do you not have another BMW main dealer nearer to you? The BMW AUC warranty is usable at any BMW dealer - or at least, that's how it was sold to me anyway smile

scoobyc

Original Poster:

579 posts

257 months

Wednesday 15th August 2012
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That is my nearest dealer.....

Other ones are all greater than 200 miles away.

Plainview23

318 posts

238 months

Wednesday 15th August 2012
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A guy on the m5Board had his replaced - they failed six months later, replaced and failed less than six months after that. The seals just seem to be not up to the job at all, rain water from the road causes the failure apparently. Anyway another guy on that forum, fixed his himself and put much better lighting in while he was at it, looked far better than OEM. I'll have a look for the thread later.

danjp

135 posts

197 months

Friday 17th August 2012
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I bought an M6, both sills were gone, but I didn't notice at the point of sale - it was daytime! I tried to get them replaced under the AUC warranty, but got refused twice, from 2 different garages. Eventually I got it done by the supplying dealer after kicking up a fuss, and involving BMW customer service.

Boogsie

124 posts

177 months

Saturday 18th August 2012
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Are these an option?
I may have to go kick up a fuss smile

scoobyc

Original Poster:

579 posts

257 months

Saturday 18th August 2012
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Standard fit on M6 and I think an option on M5's.

Boogsie

124 posts

177 months

Saturday 18th August 2012
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Is it the ///M5 or ///M6 on the bottom of the door, the bit attached to the car rather than the opening bit?

scoobyc

Original Poster:

579 posts

257 months

Saturday 18th August 2012
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Yep, the bit atatched to the car that you stepover to get in smile

speedster986

265 posts

232 months

Tuesday 21st August 2012
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My sills were changed under BMW AUC warrenty just after I purchased my 645. No hassle, I didn't even get an inkling it may not be covered. It was done by my local dealer not the supplying one as well. HTH

scoobyc

Original Poster:

579 posts

257 months

Tuesday 21st August 2012
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Thanks to all for their input, booked into "local" dealers on Friday and I'll update on how it goes from there.

scoobyc

Original Poster:

579 posts

257 months

Saturday 1st September 2012
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Dealer agreed work with Mondial and both replaced and working now, delighted with service and thanks to all smile