Help BMW service history check
Help BMW service history check
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Discussion

chriz1

Original Poster:

722 posts

242 months

Friday 31st August 2012
quotequote all
Hi, I rang bmws servic history check who gave me 8 dates for a car in looking to buy where it went into the same dealer for work,they suppose me the dealers number to enquiry further I rang the dealer and was til 2 service history dates where it had oil changes and micofilter, but for the other 6 dates the lady said she isn't allowed to tell me what they were for?!
Any ideas what reason this could be for?

mmm-five

12,266 posts

311 months

Friday 31st August 2012
quotequote all
If the visits were not for scheduled servicing, then the Customer Service person cannot tell you what was done. Sometimes it's because they don't have a list of what was done, and sometimes it's because they class it as personal information and thus they're 'not allowed' to under the DPA.

750turbo

6,164 posts

251 months

Friday 31st August 2012
quotequote all
chriz1 said:
Hi, I rang bmws servic history check who gave me 8 dates for a car in looking to buy where it went into the same dealer for work,they suppose me the dealers number to enquiry further I rang the dealer and was til 2 service history dates where it had oil changes and micofilter, but for the other 6 dates the lady said she isn't allowed to tell me what they were for?!
Any ideas what reason this could be for?
OP - Tidy up this ^^^^ please.
/pedant mode off wink

Anyway, if the car was booked into the Workshop for any reason then this WILL be recorded against the service history of the vehicle.

Chances are that it was Warranty & Recall work that they do not want to reveal.

(Of course German cars never go wrong! - Explain that to my colleague who has had Warranty work approaching £15,000 carried out on hie new 3 series!!!!)