Lowcostholidays dot com
Discussion
I was led to this site today (by a link to another holiday) and was amazed to find that a holiday flight I was looking at, booked direct with Thomson, was £200 cheaper on this site including accommodation than for the flight alone.
If you book the flight alone, via this site, it's slightly more expensive so the accomodation effectively works out free. It seems to me you could book the accommodation but not use it, just turn up and book a villa.
I was almost hooked but no sooner had I settled to book something, a mate in Brum posts to say they just f*ck*d up his holiday (details awaited).
So, simple question, who has used them and has the experience been trouble free?
If you book the flight alone, via this site, it's slightly more expensive so the accomodation effectively works out free. It seems to me you could book the accommodation but not use it, just turn up and book a villa.
I was almost hooked but no sooner had I settled to book something, a mate in Brum posts to say they just f*ck*d up his holiday (details awaited).
So, simple question, who has used them and has the experience been trouble free?
LuS1fer said:
I was led to this site today (by a link to another holiday) and was amazed to find that a holiday flight I was looking at, booked direct with Thomson, was £200 cheaper on this site including accommodation than for the flight alone.
If you book the flight alone, via this site, it's slightly more expensive so the accomodation effectively works out free. It seems to me you could book the accommodation but not use it, just turn up and book a villa.
I was almost hooked but no sooner had I settled to book something, a mate in Brum posts to say they just f*ck*d up his holiday (details awaited).
So, simple question, who has used them and has the experience been trouble free?
Weve just come back from a holiday booked through them and the only issue that we had was that our name was missing from the transfer companies list of passengers. We had a voucher so were still transferred. If you book the flight alone, via this site, it's slightly more expensive so the accomodation effectively works out free. It seems to me you could book the accommodation but not use it, just turn up and book a villa.
I was almost hooked but no sooner had I settled to book something, a mate in Brum posts to say they just f*ck*d up his holiday (details awaited).
So, simple question, who has used them and has the experience been trouble free?
Tried to book with them a little while ago. for some reason it kept spouting errors when 'checking out'. Tried to ring the call centre which was pretty hopeless. The call centre appeared to be a different outfit to the website company as they were unfamiliar with the combinations being offered, and bizarrely could match the price of 'their' own website....
In the end I thought I'd try booking directly with the airline and hotel - actually got an even better deal than that i was trying to book originally!
In the end I thought I'd try booking directly with the airline and hotel - actually got an even better deal than that i was trying to book originally!
A girl at work went to turkey with this company, she said she wanted to come home the day after she arrived, when they arrived at the hotel from the airport, they had no room available until the next day, they were taken to a place down the road from the hotel and shown into a filthy room that looked like someone had been living in it as it had old people's underwear hanging up. The bed sheets were filthy and they wanted to charge £15 a night to have the aircon on. She said she woke in the middle of the night as her boyfriend was shouting at someone who was in the room. She never slept til the morning and just got out of the place and had to make her own way to the hotel they had originally booked.
All in all, she said shed never use lowcostholidays again
All in all, she said shed never use lowcostholidays again
Strange company, my experiance
Booked and went with them to menorca this year. Good deal in the end but it was painful. When you book with them on line you assume that the hotel you've booked and paid for is the one your going too, not so. Got a email the next day to say that the hotel we had booked had no vacancies for the chosen week, so why they let the payment go through heaven knows. anyway give them their due they did offer a full refund or alternative accommodation. Chose the alternative (bit stuck to be honest had already booked the flights separately ) and it wasn't too bad, in fact more expensive than the original. Now I thought I'd got a bit of a bargain except they had booked for 6 nights instead of 7, something I didn't even realise until the hotel desk brought it to my attention so ended up having to settle up for the last night direct.
So all in all very mixed, to be honest don't think their customer service is up to much, although couldn't moan about the quality of the hotel
Booked and went with them to menorca this year. Good deal in the end but it was painful. When you book with them on line you assume that the hotel you've booked and paid for is the one your going too, not so. Got a email the next day to say that the hotel we had booked had no vacancies for the chosen week, so why they let the payment go through heaven knows. anyway give them their due they did offer a full refund or alternative accommodation. Chose the alternative (bit stuck to be honest had already booked the flights separately ) and it wasn't too bad, in fact more expensive than the original. Now I thought I'd got a bit of a bargain except they had booked for 6 nights instead of 7, something I didn't even realise until the hotel desk brought it to my attention so ended up having to settle up for the last night direct.
So all in all very mixed, to be honest don't think their customer service is up to much, although couldn't moan about the quality of the hotel
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