Thanks to Stratstone Tyne and Wear
Thanks to Stratstone Tyne and Wear
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steveatesh

Original Poster:

5,363 posts

193 months

Tuesday 23rd October 2012
quotequote all
Just want to say a thank you to the Aston Martin service team at Stratstone Tyne and Wear for the work they have just undertaken on my Vantage. They went the extra mile for me which is most appreciated. Just wanted to share with nothern owners - we are all quick to criticise and its nice to be able to say another good thing about Stratstone (I know there was a similar thread a week or two ago about a different branch).

yeti

10,684 posts

304 months

Tuesday 23rd October 2012
quotequote all
What exactly did they do? Second cup of coffee or a new engine snuck in there..?

Detail is good smile

steveatesh

Original Poster:

5,363 posts

193 months

Tuesday 23rd October 2012
quotequote all
yeti said:
What exactly did they do? Second cup of coffee or a new engine snuck in there..?

Detail is good smile
Indeed, you are right smile.. I had a rattle on the sat nav - only when the unit was retracted - when going over bumps or B road type surfaces. They spent a day and a half tracking it down and coming up with the solution which involved fashioning 2 fibre washers and putting them where they were needed to stop it. This was after trying the factory approved methods. In my view they went the extra mile by not giving up or attempting a temporary fix such as grease. Very happy with them smile

Anybody else has this problem, might be of interest to you!